I. Event Restore1June14th, a netizen bought drinks in the beverage machine of Chengdu Shuangliu Airport. He bought 600 ml of drinks, and 400 ml fell out. Later, netizens broke the news on the Internet, and then Chengdu Supervision Bureau also conducted an investigation on Shuangliu Airport for the video. After investigation, it shows that the problem reflected by this netizen is indeed true. Moreover, the investigation also found that there are more than 60 automatic beverage vending machines in Shuangliu Airport. Only this one bought by the man has problems, and nothing else has problems. The airport was also dealt with and netizens were compensated.
Second, is this behavior illegal? Faced with this situation, many netizens are curious about whether the airport's practice is illegal. Consumers have consumer rights protection law. Article 55 of this law stipulates that the products purchased by consumers are different from all their products. It is fraudulent and should be compensated according to the requirements of consumers. Moreover, it can also increase the amount of compensation for losses, which is three times the price of goods purchased by consumers and the cost of receiving services later. Consumers who buy less goods than 500 yuan can get 500 yuan.
In the face of such a thing, the airport also admitted its own mistakes, but it was also because of its own mistakes that caused consumers' bad shopping feelings and there were also fraudulent acts against consumers. Bian Xiao believes that since it is a big airport, we can't ignore it. However, Bian Xiao also believes that this incident was also caused by a small probability error. But when such a thing happens, consumers should also take the initiative to protect their rights and establish their own awareness of rights protection.