Step 1: Choose a car online.
At present, most car rental companies need customers to register members through the internet or telephone first, and then they can rent a car through the internet or telephone after successful registration. We can choose our favorite vehicle on the website according to our own needs, compare the price and model, determine the time to pick up and return the car, and submit the order after picking up the car.
After booking a car successfully, we will receive a confirmation of booking a car, usually in the form of text messages, and individual car rental companies will call to confirm. We can pick up the rented car according to the time and place in the confirmation information.
Weekends and some small holidays are the peak periods for car rental. In order to avoid the situation that there is no car to rent, it is suggested that friends who want to rent a car in advance during these periods, and the earlier the rental price, the cheaper it is.
Step 2: The store signs the contract/picks up the car.
Provide formalities
It's not difficult to pick up the car, just go to the car rental company store to pick up the car at the agreed time and place. However, it should be noted that drivers need to carry a legal China driver's license and a normal credit card. If the renter himself does not have a driver's license, or the renter is not the renter himself, some leasing companies will be allowed to bring their ID cards and driver's licenses at the same time to pick up the car. But some rental companies have strict requirements. In case of such problems, it is recommended to confirm and negotiate with the staff of the leasing company before picking up the car.
sign a contract
Every customer will sign a car rental contract when renting a car. The content of the contract is fixed and we can't change it. Moreover, because the terms of the contract are generally many and the length is long, most customers sign it without reading it. But we suggest that some responsibilities in the contract should be asked clearly in advance to prevent subsequent wrangling.
Under normal circumstances, the contract will indicate the basic information such as the information of the renter, the rental time and the price. We must first make sure that these contents are accurate. If there is any doubt about the attribution of some responsibilities in the process of using the car, you should also ask the staff in advance, or ask the staff to answer the responsibilities that often appear in the process of using the car and point them out in the contract. Some details that renters care about will be listed after introducing the renting process.
Pick up the car and check it.
After signing the contract, the staff of the car rental company will accompany the customer to check the car condition, including mileage record, oil storage, appearance and interior integrity. At this time, it is necessary to carefully check the appearance and interior of the car body. If scratches, damage and other injuries are found, they should be confirmed as soon as possible, and the staff should be asked to record them to avoid problems in subsequent responsibility attribution. After completing these procedures, we can use the vehicle normally.
What needs to be emphasized here is that after checking the appearance and interior, you must ask the location of vehicle formalities, such as driving book and insurance policy. Check the effective time of insurance, the annual inspection time of vehicles, and the insurance items, so as to know fairly well. And whether the spare tire, tripod and fire extinguisher are complete should also be confirmed in advance.
Step 3: Return the car.
After the vehicle is used up, we should drive back to the designated store before the agreed return time, and ensure that the oil storage is the same as when picking up the car. At the same time, when picking up the car, unfreeze the deposit with a credit card, check the carry-on baggage after the formalities are complete, and then the car rental business is over. But when returning the car, the staff will still carefully check the appearance. At this time, they should cooperate with the staff to check and confirm.
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