Mr. Xu of Jiaxing spent 6.5438+0.8 million yuan to buy the red flag HS5, but the car made an abnormal noise after a week, which made him very upset. He communicated with the staff of the 4S shop many times and wanted to meet the technicians, but he never saw them, so he wanted to return the car, but the manufacturer said that technicians were needed to identify the car before Mr. Xu could return the car. Mr. Xu repeatedly negotiated with the 4S shop and failed to solve the problem. Mr. Xu exposed the situation. I think we can take the following three measures to safeguard our legitimate rights and interests in such a case. First, communicate directly with the staff of 4S. Once there is any problem with the car, you can directly report it to the 4S shop, so that the employees of the 4S shop can directly solve the problem for themselves. Secondly, when 4S stores and manufacturers are not satisfied with their solutions, they can protect their legitimate rights and interests through legal channels according to the insurance clauses when buying a car. Finally, if the above two methods can't be solved, we can expose them to reporters and let the public know these things, so that stores and manufacturers have to solve this problem for Mr. Xu under the pressure of public opinion.

One: ask for help directly from the 4S shop.

When there is a problem with the new car, the owner can directly feedback to the 4S shop and ask them to give corresponding solutions until they are satisfied.

Two: you can protect your legitimate rights and interests through legal channels.

When 4S stores and manufacturers are not satisfied with their answers, they can use legal weapons to safeguard their legitimate rights and interests.

Three: direct contact with the media

Mr. Xu broke the news directly to the reporter, and the effect was immediate, which could let the public know about it. 4S stores and manufacturers will be forced by public pressure to properly help car owners solve such problems.

What else do you want to say about the problems after a young man in Jiaxing bought the red flag HS5, and how to protect his rights? Welcome to leave a message at the bottom of the comment area.