Under normal circumstances, when passengers can't travel on the specified date and train number, they can apply for a change of visa two hours before departure, and the change of visa is limited to one time. Changing the visa means buying it again after refunding the ticket, and charging a certain handling fee. Refund needs to be handled at the ticket window of the passenger station. At present, bus passenger stations are in the stage of independent operation and independent accounting, and many passenger stations are not connected to the internet. Therefore, the return and change of bus tickets need to be handled at the departure station where the bus tickets are purchased, not at other places or other passenger stations.

The refund fee charged by the passenger station to the passengers is charged according to the following standards:

1. If the ticket is refunded 2 hours before the departure time of the passenger bus, the refund will be charged at 10% of the ticket face value, and the 0.5 yuan will be charged if it is insufficient for 0.5 yuan;

2. If the passenger bus leaves within 2 hours, the refund fee will be charged at 20% of the face value; if it is less than 1 yuan, it will be charged at 1 yuan.

3. No refund or change after driving.