② Refine strategic objectives and key success factors.
③ Derive KPI from key success factors layer by layer to form company-level KPI.
(4) Defining the main work of companies, departments and positions can form KPIs at all levels.
⑤ Form the KPI system of the whole company.
The first is the extraction of key success factors. Many enterprises often lack ideas in the process of establishing KPI, and don't know where to start looking for suitable KPI indicators. The extraction of key success factors can provide a more comprehensive framework for the KPI system of enterprises. By summing up the company's past experience, find out the aspects that have made great contributions to the company's development, and then find out the factors that may continue to affect the company's future development, and at the same time further decompose these factors to form key performance indicators at the company level.
The second is to sort out the responsibilities of departments and positions. The further decomposition of company-level KPI should be determined according to the responsibilities of departments and positions. This is usually achieved through job analysis. Through job analysis, enterprises can define the responsibilities of all levels, and then use the company OKR module of Nissin to decompose and implement the KPI at the company level, so as to achieve the coordination of personal goals, departmental goals and organizational goals. At the same time, the performance indicators formulated according to the company-level KPI are the performance indicators of departments/employees, and the ability indicators and attitude indicators can be appropriately introduced according to the needs of management.
The third is the dynamic change of the company KPI system. With the constant changes of the external environment and its own conditions, the strategy and business objectives of enterprises will also be reflected, and the KPI indicators of enterprises will also be adjusted with the strategic adjustment of enterprises. According to the needs of enterprise development, we can delete some indicators with low contribution to enterprise development and introduce some new key indicators to keep the consistency between KPI system and enterprise reality.