According to Zhilian's inquiry, flower shops, as a part of the retail service industry, are mainly engaged in selling flowers and providing related services. The main business of the flower shop includes selling flowers, potted flowers, dried flowers, craft silk flower, flower installations, etc. , and can provide derivative services such as wedding services. Flower shops can also properly operate other complementary goods and services to improve comprehensive economic benefits. Retail service refers to a series of intangible activities related to basic commodities provided by retail enterprises for customers, aiming at increasing the shopping value of customers and benefiting from them. Activities include pre-sales service, in-sales service and after-sales service. In flower shops, pre-sale services can include flower consultation and bouquet customization, in-sale services can involve flower packaging and distribution, and after-sales services can include after-sales consultation and maintenance.