Legal analysis: the so-called prepaid consumption means that consumers can enjoy services similar to lump-sum deposit and withdrawal by paying a certain amount of consumption to the operators in advance, and sometimes they can get additional concessions promised by the operators. For operators, prepaid consumption can lock in fixed consumers and recover the initial investment in advance; For consumers, they can enjoy the convenience of consumption and a certain discount, but at the same time, because consumers pay the consideration in advance, they often have to bear higher contract performance risks. In addition, operators usually sign agreements with consumers with standard terms, which makes it difficult to effectively protect consumers' rights and interests.

Legal basis: Article 53 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if an operator provides goods or services in advance, it shall provide them as agreed. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay.