1. After being complained, the health administrative department will investigate. The administrative department of health shall, after receiving the medical malpractice technical appraisal certificate issued by the medical association responsible for organizing the technical appraisal of medical malpractice, review the qualifications, professional categories and appraisal procedures of the personnel participating in the appraisal, and organize an investigation when necessary to listen to the opinions of both parties to the medical malpractice dispute.

2. After examination, the conclusion of technical appraisal of medical malpractice made in accordance with the provisions of these Regulations shall be used as the basis for administrative treatment and compensation mediation of medical institutions and medical personnel who have suffered medical malpractice. Upon examination, it is found that the technical appraisal of medical accidents does not conform to the provisions of these regulations, and a re-appraisal shall be required.

3. If the medical malpractice dispute is settled by both parties through consultation, the medical institution shall submit a written report to the local health administrative department within 7 days from the date of negotiation, and attach an agreement.

4. If the medical malpractice dispute is settled by mediation or judgment of the people's court, the medical institution shall, within 7 days from the date of receiving the effective mediation or judgment of the people's court, report in writing to the local health administrative department, and attach the mediation or judgment. How to mediate medical disputes Most medical disputes will be mediated before litigation. After consulting a professional medical lawyer or specialist, if the patient thinks that the hospital is really at fault, he can write the medical behavior of the hospital and its fault into written materials, and attach a claim to negotiate with the hospital. If the patient can't write, he can consult a lawyer or entrust a lawyer to write for him. And you can have a lawyer represent you or help you negotiate with the hospital. If the hospital is willing to listen to the opinions of patients, patients can make an appointment to meet and communicate with the hospital and negotiate with the hospital supervisor face to face. If the hospital admits the mistake, it will negotiate with the hospital for specific compensation. If the negotiation is successful, a compensation agreement will be signed. If the hospital does not admit that it is at fault or cannot reach an agreement on compensation, the patient should sue as soon as possible. Those who seriously violate industry rules will have their licenses revoked.