Bank employee performance report template 1

Here comes 20xx. As a new employee, with the guidance of the leaders of Toyota Branch and the help of all my colleagues, I have made great progress in all aspects in the past year. I have just graduated from a university, and a student with almost no practical working experience in banks has grown into a front desk teller who can operate the savings teller business independently at present, which is deeply touched.

As the saying goes, "All is fair in war." Now I am just a soldier, a soldier who has just set foot on the society. What I face is a brand-new world, and what I see is a dynamic and positive face. I saw the working attitude and enthusiasm of bank leaders, which deeply infected me and gave me a new understanding of bank work. The bank is no longer the place to raise my grandfather, and there is no iron rice bowl in banking, so I changed myself at the first time to adapt myself to the needs of modern banking.

I actively participate in the marketing of various products of the bank. In February and March of this year, I tracked customers such as He Bin and Cong Dongning. Go to the neighborhood near the bank to publicize the salary increase products and the fund's fixed investment. Wealth has achieved good results and strengthened at the same time. The study of financial business knowledge has mastered the different characteristics of various products of our bank and consciously studied. If you are rich, you must set high standards and be strict with yourself, and you have basically mastered it. After the financial business, I studied personal business with Li Qiang and collected personal loan customer information. Personal loan information, make a volume, send it to a loan management center for approval, and send it to a real estate building for registration, so as to have a clear understanding and understanding. During this period, Li Qiang and I went to the real estate field for many times to learn relevant knowledge, and we saw different performances of different customers in our preliminary examination, from which we can basically judge whether customers meet our lending standards.

Then, under the arrangement of the line leader, I ended. The study of finance and personal loans began the study of office teller business. I used to think that the counter business was the basic deposit and withdrawal, but I didn't see the diversity and complexity of the work until the front line. Under the guidance of Mr. Kang, I first learned some basic business knowledge with Mr. Lu, and at the same time strengthened the practice of business skills to improve my quality in all aspects. Participated in the new employee training organized by the city bank, passed the anti-counterfeiting examination, and obtained the accounting qualification, so we started a firm operation with Feng Chang. Dealing with money requires a very careful work attitude and the ability to strive for perfection. With the help of all the experts, I can start independently now. Business. Although I have made some achievements in this year's work, there is still a big gap between my ability and skills and my old employees. In the future work, I will try my best to learn from the old employees, study the business assiduously and become an independent employee as soon as possible.

Below, I will make a summary from the following aspects:

1, in terms of moral quality, I think it's okay.

2. As for the attendance system, I devoted myself to my work from the first day. So far, I haven't been late and left early, so I can use my rest time to make some contributions to the completion of various indicators of the bank.

3. Personally, from July 1 to now, my daily average savings deposit is more than10.5 million, and my time deposit is more than 2 million. I sold the insurance, paid 3000 in installments, and the credit card exceeded the task.

4. I feel that I still have a gap in my business ability, which is related to my working hours, but it is not. So some businesses are unfamiliar to me, and some are even unheard of. In this regard, I need to strengthen my study and strive to reach a higher standard.

I think it is necessary for me to sum up the work of excellent service. Generally speaking, I can treat customers sincerely, serve and deal with them with a smile. Business can also be enthusiastic and proactive, and actively solve problems for customers. What I lack is to maintain this quality service all day under any circumstances. Sometimes business is tight, and when I see many customers waiting in line in the lobby, I can't help but reduce the quality of service. I have been trying to improve this situation, and I believe there will be great improvement in the near future.

As a newcomer, I am proud to join Fengtian's team. I will always be customer-oriented in my future work, strengthen my own study and grow into a qualified and excellent employee.

In 20xx, we * * * made concerted efforts, from sea to horizon, from day to shore, from mountain to mountain.

Bank employee performance report template 2

20xx was a year of intense development for ICBC, which successfully took the first step of shareholding system reform. For Nan 'an Sub-branch, 20xx is a year of hard work, a year of adapting to changes, a year of pioneering and innovating, a year of clearing up ideas and accelerating development. This year, the business integration of branches and their subordinate branches developed steadily, and the comprehensive business system was comprehensively promoted, achieving the expected goals. During this year, the organization and leadership gave me many opportunities to study and exercise.

First, strengthen business study, improve their comprehensive quality and adapt to the needs of the new situation.

Since I have been engaged in savings work, I have attached great importance to the cultivation and study of personal business ability. While providing standardized and high-quality services to depositors, we should study business skills assiduously, actively and conscientiously learn new business and new knowledge on the basis of mastering the original business processes, and learn from leaders and professional departments with an open mind if there is anything we don't understand. With the needs of bank reform, my working ability and comprehensive quality have been greatly improved, and my business level and professional skills have also been updated and improved with the reform of ICBC at various stages.

Second, with a high sense of responsibility and customer-oriented service concept, we will implement quality work.

In 20xx, I worked as a business supervisor in Changjiang Village Savings Office, mainly responsible for re-control, internal control, quality accounting and counter normal business. By strengthening internal control management, the branch never ranked in the bottom 50 in accounting quality appraisal last year, and ranked in the top 30 or 40 for many times. I was rated as an "error-free teller" by Nan 'an Sub-branch for two consecutive months.

I always adhere to the concept of "customer first", regard the customer's affairs as my own, put myself in the customer's shoes, think about the customer's urgent needs, boldly explore ideas, adopt different working methods for different customers, and strive to provide quality services to customers in order to win their support for our business. During my work in Changjiang Village Savings Office, I have developed from friendship with many customers to friendship, and I have been praised by different types of customers for many times, and I have never received a customer complaint.

The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post-holding ability, train myself to be a comprehensive ICBC employee and plan my career better. Of course, I still have some shortcomings in handling and operating some details. In the future, I will continue to do my job well, always spur and improve myself with the service concept of "endless service, innovative service and lasting service", improve myself and be stricter with the care, guidance and help of leaders and colleagues, contribute to the reform and development process of ICBC, and implement the quality service work!

Bank Employee Performance Report Template 3

Half a year's work is just a flick of a finger. Based on my work in xx Bank in the past six months, I analyze that I have really grown up in the past six months. Such opportunities are not always available. Xx Bank is definitely an excellent platform to provide such opportunities. I have worked in xx Bank for more than half a year. I have grown from a novice to now, and I don't think I can't live without the training of banks. Although I have worked hard in the past six months, I certainly won't forget the bank's training for me. Half a year has passed, and the work of a teller is not an easy task. I should sum up myself in the past six months.

First, familiar business processes.

I just came to xx Bank six months ago. This is my starting point and I have known you for a long time. When I came in, I was familiar with a business for the first time. At that time, for me who just graduated, I didn't know anything. I just work blindly and have no direction. I have no fixed plan for my work, and I don't know much about the business of our bank. Under the guidance of manager xx, I gradually became familiar with everything here.

As a teller, you need to be familiar with many businesses, but you can't rush for success. In terms of business knowledge, the bank actually gave us some knowledge. Under the condition that I have a foundation, the bank instilled a little more in me, but this is not enough. I need to study in private and by myself. Our business is a huge structure that can't be understood in a short time. Over the past six months, I have been learning with an open mind and constantly discovering problems in my work. Ask the old tellers in our bank. Although we communicate a little every time, because everyone is really busy at ordinary times, this little accumulation is a lot.

Second, correct thinking and work actively.

During my six months working in the bank, I certainly know that my thinking should be correct, and the customer comes first. The manager has been telling us that we must think more from the customer's point of view, look at our own problems from the customer's point of view, and think for the customer. Our work is meaningful only when we think about our customers. This is the basic thing. Only when everything is customer-centered can our reset reach a new height.

Be positive about your work. In the first half of the year, being positive has always been synonymous with our bank. It is very important for us to work actively and face daily life. Every teller is very active in completing what the leaders usually tell us, because people who are better than us are so active, of course we can't relax ourselves.

Third, shortcomings

I know I'm not a very pressure-resistant person. Half a year's work seems to verify this point. I feel my pressure has increased slightly. I think this is my psychological function, which can't exist in my works. I will definitely change myself.

Bank Employee Performance Report Template 4

Time flies, in a blink of an eye, X Bank and I have gone through five spring and autumn periods. When I first entered the society, I entered X Bank with full enthusiasm and beautiful vision. I have been a front-line teller since I joined the bank. Under the atmosphere of X Bank's inspirational and enterprising management concept, with the help of leaders and colleagues, I have been strictly demanding myself to study professional knowledge, improve professional skills and improve professional quality. I am conscientious in different jobs, with increasingly rich experience, more and more confident to provide satisfactory services to customers, and gradually grow into the business backbone of the new branch. In the past five years, in the big family of X Bank, I have moved from ignorance to maturity. I am diligent, self-disciplined and dedicated, and my pace will be firmer and more confident. The work in 20xx years is summarized as follows:

First, study hard, practice hard, love their jobs and be dedicated.

At the beginning of entering X Bank, I was assigned to the post of bank teller. It is often said that teller is a tedious and boring post, and there are endless things to do. I was afraid when I first came into contact, but my indomitable character determined that I would not give up. Moreover, I started from scratch in this position, and my business is unfamiliar and my technology is weak. I often encounter difficulties in dealing with business. A strong sense of frustration makes me silently compete with myself and do what I want. On weekdays, I actively and seriously learn new business and knowledge, and humbly ask leaders and colleagues if I don't understand. I know that in order to provide quality services to customers, we must have good financial expertise and basic operating skills. As the saying goes, industrious people are diligent and leisure people are scarce. To this end, I set myself four points, that is, getting up early, staying up late, taking a break at noon and playing less at ordinary times. Before and after work, I was accompanied by subpoenas, keyboards and paper counting. Learn business and practice basic skills like a sponge every day.

Compared with other skills, counting money is my weakness. In order to improve the speed and accuracy of counting money as soon as possible, I humbly asked the bank experts for their skills and experience in counting money and corrected my irregular actions. Practice again and again, although I am very tired after a day's work, I often practice late into the night with my love for X Bank and indomitable spirit. When I left my hometown, I received a phone call from my mother, always saying that I was doing well and asked her to take care of herself. Actually, only I know how sad I am. In order to adapt to the requirements of work as soon as possible, I only go home once a year to reunite with my family, and the rest of the time is spent in continuous study and work. Many things happen. After long-term hard practice, my overall skills have been greatly improved.

Always maintain full work enthusiasm and good work attitude in daily front-line service. Bank X is a young bank, and every customer has been worked hard by employees. This not only requires us to have skilled business skills, but also requires us to provide fast and high-quality services for each customer according to their different psychology and needs. In my daily work, I push myself with the service concept of building a brand bit by bit, starting from every little thing. I remember one time when I was about to get off work, a customer rushed in with an anxious face, saying that his card and ID card had been stolen and asked to report the loss. According to the regulations, you have to provide valid documents to report the loss, but in the face of anxious customers, I comforted this customer and told him not to worry; At the same time of restart, we can inquire according to the ID number provided by the customer to find out his card number, and help the customer hang up through our customer service phone X to avoid possible losses. Such little things often happen to us. Although it is a small matter, these small things reflect the quality of employees and the culture of the enterprise. My post is a small window, a link between banks and customers. My words and deeds represent the image of X Bank. To this end, I often remind myself to insist on doing a good job in three-tone service and answering customers' questions in detail, and to deal with the rudeness of individual customers skillfully without hurting harmony. And the praise to customers is modesty and prudence, guard against arrogance and rashness. Don't tell customers easily, try to meet their business needs without violating the principle. I always adhere to the concept of customer first, regard the customer's affairs as my own business, put myself in the shoes, worry about the customer's urgency and think about the customer's thoughts. After studying hard, I honed in the practical work for different customers, mastered the relevant business and rules and regulations, and gradually grew into a business expert. At this time, I gradually realized that both saving and accounting are challenging jobs. The important thing is how to do it well and do it better.

Second, unity, cooperation and progress.

What the banking industry needs is collective unity and cooperation, and one's strength is always limited. As an old employee, I am not only satisfied with doing my job well, but also pay more attention to the role of inheritance, help and guidance. I actively, enthusiastically and patiently help new colleagues adapt to the new environment, new posts and new jobs, so that they can get familiar with related businesses faster and master business skills better. Combining my own experience as a newcomer, I pay attention to guiding them to start with accounting instead of teaching them how to operate simple menus. In my usual work, I will also tell them my work and study experience without reservation. I think this kind of teaching method may not be true, but it will certainly let them learn the essence of business knowledge points and learn to master the knowledge and draw inferences from others. Four new colleagues joined the X branch last year. Although they have some financial expertise, they still lack skills in counter operation. In order to enable them to take up their posts as soon as possible, I patiently trained my new colleagues who were internship with me in operating procedures, especially in strict accordance with rules and regulations and business processes, and formed good work habits. For their weak skills, I will also tell them my usual practice experience for their reference. Through a period of two-way efforts, they have been able to skillfully operate by one person. Lay a solid foundation for the new branch to carry out its work better. Only when the overall quality is improved can the accounting level of the branch be improved. Let's work together and work happily in this warm big family in the new district.

Third, the business is comprehensive and positive.

In today's increasingly fierce market competition, we must constantly improve ourselves while having a warm service attitude and skilled business ability, so as to better provide efficient and efficient services to our customers. All kinds of training and skill assessment organized by the branch provided a strong guarantee for me to improve my business skills as soon as possible. I always take an active part in all kinds of training, insist on listening to lectures carefully, and strive to improve my professional theoretical level by combining the rules and regulations and laws and regulations I usually study. In the first and second quarters of accounting personnel assessment and grading, the comprehensive score has always been maintained in one or two.

In the five years since I entered X, the bustling city of X has become no stranger. Whenever I come back late from the bank, I don't feel so lonely all the way with the warmth of the bank. Here I pursue my ideal wholeheartedly. I study every bit of knowledge with my heart, understand everything with my heart and treat my work with sincerity and enthusiasm. In the big family of X Bank, my achievements today are closely related to the collective. I am glad that I can work in such a united and cooperative group. It is such a group that gives me the opportunity to learn and improve, and I cherish this opportunity.

In the future work, I will win and retain customers with more thoughtful and enthusiastic service, and firmly establish the idea that service is the foundation of the company and innovation is the road to development. Driven by the spirit of dedication, love of posts, pragmatism and dedication, we will keep forging ahead and work hard to grow together with X Bank and create a better tomorrow.

Bank Employee Performance Report Template 5

Looking back at 20xx, I have many customers who have contact with xx. Some can resolve the fog with a calm tone, some can cross the sea with a bright smile, but I can't. I use exaggerated and technical expressions to defeat their brute force and appease their hearts. I love my job and enjoy it. I am good at finding beauty in my work. This year, I met a customer with added value, a smiling Ahn Jae Wook, a charming Hu Jun, and a dignified Daniel Wu. This hobby of life is cleanliness and neatness. The bank teller's work summary will never let any residual banknotes mix into the new banknote team. In leisure time, the outlets will be spotless, and the toilets will be fragrant and reflective; In line with the motto that remembering is better than writing badly, every time I read the document carefully, I will record the new operation and new business in my private notebook for future reference; I am eager to learn. Over the past year, I have taken the initiative to approach atm, caring about it, feeling it, and finally getting familiar with its spleen, and taking care of it on holidays; Everyone is on fire and everyone is safe. As for the fire extinguisher, as long as there is a new product, I will definitely touch it as soon as possible, but I don't know how to use it if I have to. Cherish life cherish life bank teller work summary, for the second door, I always follow the paperwork steps to simulate practice, execute it in a formal format, and become a habit with a brand-new attitude; Know yourself and know yourself, and you will win every battle. Because our generation has the possibility of internet addiction, I always browse the homepages and latest financial reports of other banks, look for inspiration in my work and cultivate my own cells that belong to xx.

Time is not alive! Come and go in a hurry, although I always feel tired, the old man never feels tired, and he walks tick by tick every day! Looking back on this year, I deeply feel that I have served the firm for a whole year, and the firm has also given me the envious eyes of others, that is happiness!

From normal class to shift work, I am down-to-earth and experience with my heart. What I feel most is "correct attitude and abide by rules and regulations;" Respect the leadership and obey the arrangement; Unite colleagues and ask for advice modestly; Clear goals, down to earth. "