In fact, yesterday's conversation was also very interesting. These two people represent two very distinct groups of the Great Wall Artillery, which are very representative! Li Ge bought a cross-country version of the Great Wall Gun, a cross-country travel enthusiast and a half-time employee in the automobile industry. His view on this matter is mainly from the perspective of rescue. He also said that he knew about the recall, but no one informed him to replace or strengthen the trailer hitch, and he himself did not make time to contact the store. If he doesn't talk about it, he may forget it.
Xiao Ai, the owner of another ordinary car, is a typical office worker and knows nothing about cars. The main reason for buying a pickup truck is that it is convenient to live in Changping, and the configuration of the Great Wall Gun is relatively high, that's all. He said that this was the first time he heard that the trailer hook was broken, and he was surprised when watching the video. He feels very dangerous. On the contrary, he is very concerned about it. He kept shouting, since it was recalled, why didn't anyone contact him? Just because he didn't pay attention, was he assigned to another area? Don't contact if you don't find it, so the cost will be saved. These two car owners are very representative, so I communicated with several car owners in their car owners group and got this content.
1. Summary of the Fracture Event of the Great Wall Artillery Trailer Hook
In early August, the video of the Great Wall gun trailer hook breaking spread on the Internet. During the rescue of the Great Wall Gun by a Haval H9 trailer, the trailer hook of the Great Wall Gun suddenly broke and directly smashed through the rear window and roof of the H9, which almost caused a disaster. In addition, coincidentally, a Toyota FJ Cool Road Ze model suddenly accelerated when it rescued the trapped off-road gun. As a result, the off-road vehicle gun did not move, and the trailer hook was directly torn off. Fortunately, there was no serious injury accident.
2. Great Wall Motor admitted that the usage scenario was thoughtless and the design was flawed.
At that time, we contacted Great Wall Motor for the first time. Great Wall said that the Great Wall gun did not fully consider the special use scenarios of users. Aiming at the problem that the trailer hitch is broken when the vehicle is towed under extreme working conditions, the company is working out the strengthening and upgrading scheme of the sold, sold and in-production trailer hitch. After the completion of this month's upgrade plan, users will be informed immediately that the vehicles sold will be upgraded for free, and the vehicles for sale will be upgraded simultaneously, and the trailer hook will be guaranteed to be free for life. It will be released for the first time on August 4.
On August 28, Great Wall Motor Co., Ltd. officially launched the recall of Great Wall guns, acknowledging the safety hazards of vehicles in special scenes, and released the recall information through the State Administration of Markets.
In addition, official website Great Wall pickup truck issued a statement again, saying that it would replace the new version of the electronic instruction manual for the problematic vehicle, put warning labels on the trailer hooks in conspicuous positions of the vehicle body to show danger and avoid misuse, and upgrade the technical service of the trailer hooks free of charge to eliminate potential safety hazards.
3. Owner survey: What do the owners of Great Wall guns think?
By communicating with friends in the owners of several Great Wall cannons, the basic feedback is similar. It is said that Great Wall Motor has always been better, and it is also positive to give a statement in time if there are problems. However, it is undeniable that the upgraded products are not as solid as the old ones in workmanship and materials, and there is obviously a phenomenon of cost collapse.
A car owner who once bought different models of Great Wall Motor said that it was the second time to buy Haval's SUV and Great Wall Gun. However, after comparing the differences between the old and new products in key components, he felt that for some parts of the new model, the manufacturer was not as kind as the old product in quality control and design concept.
Some car owners said that the trailer hitch incident reflected the irrationality of the manufacturer in materials and design technology. There are also feedback from car owners, who often go out for long-distance road trip. Trailer hooks and accessories are very important, which is very serious in off-road vehicles. Pickups and hard-core off-road vehicles have made such "low-level" mistakes in this key safety component, which is really a big mistake. He hopes that this incident will make the Great Wall reflect on the design process.
Of course, there are also car owners who can't drive long-distance off-road, and there is no special use scene described by the Great Wall. In fact, the problem of "trailer hook" has been ignored a lot, and it is thought that it is rarely used in daily life. Even so, the Great Wall Gun should not be taken lightly in terms of assembly materials and design technology.
4. listen to what the cross-country cattle people say?
The author also talked about this matter with more experienced cross-country people in the circle, and the other party also said it calmly. He estimated that the quality of trailer hooks or trailer holes of various brands of non-loaded body models and loaded body products had not been actually tested. To put it bluntly, many hard-core configurations are made for publicity, and there is no actual scene application at all, and the quality and effect are not good. After all, there are many car companies to reduce the weight of the car body in response to fuel consumption, and the girder chassis may become one of them.
Great wall gun trailer hook
Ford Raptor Trailer Hook
The girder of the Great Wall Gun forms a 90-degree right angle with the trailer hook, and the connection between the trailer hook and the girder is multi-welded, which is different from other hard-core off-road vehicles. It is also a place that everyone has been questioning. The most reasonable installation position and method of trailer hook should be fixed at the position of girder or spindle beam by drilling holes at the bottom and inserting screws, so that it is not easy to loosen even if it is pulled violently. However, some manufacturers use welding to "fix" the metal parts behind and around the vehicle guardrail. However, due to the possibility of virtual welding, it is easy to break the trailer hook directly when the tractor is towed, which is the problem of the Great Wall Gun.
Finally: Did the dealer perform his duties?
Because many car owners said that they had not received the notice of the recall, the author contacted dealers in several places to confirm the implementation progress of the recall. At present, there are basically two situations in opening a store in 4S. Most of them have not received the reinforcement members issued by Great Wall Motor, so there is no way to construct them at present. This also means that instead of replacing the trailer hook, it is a reinforcing part for welding. My personal guess is that several steel plates are welded and reinforced at a certain angle.
Some dealers who can carry out construction also said that there is really no process to inform the owners at present. If the owner needs reinforcement, he can make an appointment two days in advance, and the construction time is about 2 hours. So here, I also want to share it with the owner. If your Great Wall gun needs to reinforce the trailer hook, contact the dealer as soon as possible to make an appointment. Don't wait for the store's notice. The store said that as long as it is a Great Wall gun, you can make an appointment for reinforcement construction.
This article comes from car home, the author of the car manufacturer, and does not represent car home's position.