Many friends are busy with hospital exams recently. Of course, last year’s nurse qualification certificate has almost been issued. Many friends are also looking for jobs. During the interview, they encountered various interview questions and had no choice. answer. Especially some open questions. Below, I will give you some excellent nursing interview answers for your reference. I hope they will be useful to you.
1. If you have a conflict with a patient in the hospital, how should you resolve it? (Note: What you did was originally right, but the patient did not understand that what you did was wrong and asked you to apologize)
First of all, we should obey the patient’s wishes and apologize. This is not a sign of swallowing one’s anger; Our industry puts the safety and health of patients first. People who come to the hospital for medical treatment do not come with a happy attitude. They have feelings of fear and depression. We should understand, because our optimistic and positive attitude can also be Affect them! When their emotions have stabilized, we can calm down and talk to them, and patiently answer their questions. We have to use our professional opinions to resolve the conflicts between us. If we can't resolve them, maybe they still can't accept you. Explain how we can seek help and resolve the situation from the head nurse or leader!
2. What are the professional qualities of nurses?
a. Psychological quality
Nurses are the main body of clinical nursing work. To provide the best nursing services, they must strengthen their self-cultivation and have a good mental outlook and healthy psychology. quality. Positive, optimistic and confident attitude towards life; stable emotions, not discouraged when encountering setbacks, not proud of achievements; able to face danger without fear, able to deal with difficulties and complex environments calmly; have a broad mind, and be able to humbly learn from colleagues at work New methods and new technologies, the ability to listen to different opinions, learn from others' strengths, make up for one's own weaknesses, and exchange experiences with each other at work.
b. Professional and technical qualities
(1) Have solid professional theoretical knowledge, master the symptoms, signs and nursing points of various common diseases, and be able to timely and accurately formulate nursing care plan. Master the knowledge of nursing psychology and nursing ethics, understand the latest nursing theories and information, and actively carry out and participate in nursing research. (2) Have skilled nursing operation skills. Skilled nursing operation techniques are the basic conditions that an excellent nurse should possess. In addition to common medical nursing techniques, one should be proficient in the specialist nursing techniques of the current position, and be able to complete various nursing tasks stably, quickly, accurately and well, with superb skills. Nursing technology can not only greatly relieve patients' pain, but also enhance their self-confidence and give people a beautiful enjoyment. (3) Master the use of first aid techniques and equipment, be familiar with the application of first aid drugs, and be able to skillfully cooperate with doctors to complete the rescue of emergency or critically ill patients. (4) Have a high sense of responsibility, strictly abide by the work position, closely observe changes in the patient's condition, strictly implement operating procedures, conscientiously implement a check-up system, always keep medical safety first, and prevent medical errors from occurring. (5) Have keen observation skills and be good at capturing useful information; have rich imagination and be brave in technological innovation. Have strong language expression ability, master communication skills with others, and be able to flexibly use language to provide psychological care according to the patient's specific situation.
c. Qualities in professional ethics
Nurses are angels in white. It is their job responsibility to save lives and heal the wounded, so they should have good professional ethics. Nurses and patients are two individuals with equal status, but the division of labor in society is different. Patients should be treated like friends and relatives, creating a clean, comfortable, safe and orderly diagnosis and treatment environment for them, receiving patients in a timely and enthusiastic manner, and treating patients with sympathy and kindness. Listen to their complaints with compassion, try to meet their reasonable requests, and provide humane medical services.
d. Physical fitness
Nursing work is a special profession that combines physical and mental work, and the service object is people and is related to people’s lives. A little carelessness can cost a life, so the spirit is highly concentrated when working. Therefore, nurses are required to have a healthy body and have plenty of energy to ensure smooth work.
e. Cultural and instrument qualities
In addition to having rich medical knowledge and proficient nursing professional knowledge, nurses must also strengthen their own cultural accomplishment and have a thirst for knowledge. , actively participate in continuing education, expand knowledge, and keep up with the pace of medical development; learn more linguistics, philosophy, social relations, humanistic medicine and other knowledge to enrich your knowledge; learn etiquette knowledge, Make your words, deeds, and dress more appropriate and elegant, improve your own image, enhance your self-confidence and public credibility, and cope with various challenges.
f. Voluntary propagandists of health education
The particularity of nursing work is that they both understand medical knowledge and are in close contact with patients. Nurses should take advantage of this advantage to educate patients and their families. Carry out publicity and education on health and hygiene knowledge, and provide guidance on diet, daily life and medication for some common chronic diseases, such as diabetes, hypertension, cardiovascular and cerebrovascular diseases, etc. Carry out publicity work on the prevention and control of infectious diseases based on actual local conditions.
With the rapid development of medicine, new requirements are constantly being put forward for the theory and technology of nursing work, and the requirements for nurses, the main performers of nursing work, are also constantly increasing. In order to adapt to the new medical model To meet the requirements of nursing work, contemporary nurses should continue to make progress and improve their self-cultivation in order to remain invincible in the competition.
3. After the operation, the nurse found that there were only six pieces of gauze left, but she remembered that it was seven pieces, but the doctor said I am the director or you are the director. What do you think?
< p>Reference answer: First of all, we should affirm that the nurse's serious and responsible attitude is correct. If a piece of gauze is really forgotten in the patient's body, the consequences will be disastrous. The attitude of being responsible for patients is the basic medical ethics that doctors should possess. For doctors, when they are not very sure, they have to verify the correctness of what the nurse said, out of consideration for the patient. The relationship between doctors and nurses is equivalent to the relationship between leaders and subordinates. It follows that as a leader, the suggestions put forward by subordinates must be carefully analyzed and correct suggestions must be adopted. As a subordinate, the different opinions of the leader must be treated calmly and correctly. analyze. Obey leadership on non-principled issues, and report major principled issues to superiors. If your correct opinions are not adopted, don't be discouraged from working because of it.4. When you are on duty, you already have a lot of things in your hands, and the head nurse has given you another important thing. What should you do?
Reference answer: As nurses, we will inevitably encounter such situations, which requires us to find ways to overcome difficulties and complete tasks on time and with high quality.
(1) I should believe that this was a momentary negligence of the head nurse, or that there was really little manpower and there was no other way to leave it to me. Treat it correctly and do not complain. If there is no conflict between several work schedules, I will handle them according to the principle of priority.
(2) If possible, when dealing with new tasks, first adjust the affairs at hand to see if you can squeeze out time to complete it. If it can be solved by working overtime, then work overtime.
(3) If it is not possible, explain the situation to the leader and let colleagues assist or take on other tasks. If it is most appropriate for me to do it, then ask the head nurse to coordinate and hand over the affairs at hand to others.
5. Doctors often conceal their illness from patients. What do you think?
View 1. From a psychological perspective. Most patients will fall into despair upon learning that they are terminally ill and may even refuse further treatment. Therefore, properly concealing the patient's condition is helpful for cooperating with treatment. However, if the patient has already noticed and insists on asking about the condition, the doctor should respect the patient's right to know, inform the patient of the condition in a tactful way, and at the same time provide more guidance to help the patient cope with the psychological condition. Difficulties.
View 2. First of all, I think doctors should not conceal their illness from patients. The reason is very simple, because based on medical ethics, doctors cannot conceal their illness. In addition, if you don't tell the patient about your condition, how can you get the patient's cooperation? The key lies in when and how the doctor tells the patient. I once encountered such an example at Harvard: A patient had cancer. The doctor thought about it for a long time and decided to slowly reveal the unfortunate news to the patient. Therefore, during daily treatment, the doctor encouraged the patient while introducing him to the progress of treatment and the development of the disease from shallow to deep. Gradually, the patient gained a true understanding of his condition, calmly accepted the fact, and finally passed away peacefully. The doctor also did a lot of meticulous work with the patient's family members and obtained their cooperation.
6. Engels said: "You can see a person's good qualities from some small things." Please talk about your experience based on the characteristics of the nurse's work.
For nurses, small things are indeed important, and everything must start from small things. No matter how small or small it is, it matters to the overall situation. This is especially true for someone who has just started working. I think this sentence can also be derived as: "Some small things can reveal a person's bad qualities." Quality is an abstract noun, which is a comprehensive conclusion drawn from countless small things. It makes sense to see the big from the small. Yes, I believe everyone is talented. The key is to use it in the right place.
7. A wise man said that if a person wants to be happy, he must regard himself as others, others as himself, others as others, and himself as himself. How do you understand?
Answer: Treating yourself as others and treating others as yourself is to put yourself in someone else’s shoes. When you encounter misunderstandings or conflicts, you should put yourself in others' shoes, so that you can turn conflicts into friendship. You can empathize with others no matter when they encounter difficulties or achieve success. This is the person who cares about others, and others will care about you. Treating yourself as yourself and treating others as others means having the courage to take responsibility. Never shirk your responsibilities to others, never be jealous of others who are better than you, and never take for yourself what belongs to others. All in all, people who are happy are those who know how to choose. What this wise man tells us is such an open-minded and healthy attitude towards life. Shen Congwen's wife Zhang Yunhe has a very good saying, saying that there are three secrets to happiness, which may be similar to this. Don't punish yourself for other people's mistakes, don't punish others for your own mistakes, don't punish yourself for your own mistakes.
8. You are very professional, but your leader is not familiar with technical operations and often asks you to do this and that, leaving you at a loss. What will you do?
Answer: The first person has his or her own strengths. The leader is not familiar with technical operations, but his (her) leadership organization and coordination skills are indeed better than mine. It is not surprising that this phenomenon exists in actual work, and it should be acknowledged. and accept this phenomenon;
Secondly, because the leader is the decision-maker and organizer, I am the executor and the person who completes my specific tasks. The leader’s work plan arrangement and assigned tasks should generally be as appropriate as possible. From;
Third, if the leader’s work plan arrangements and assigned tasks violate technical operating procedures, blind execution may cause losses or accidents, and the leader must be persuaded to change or refuse to execute;
Second Fourth, we must communicate frequently with the leader, exchange and discuss relevant technical knowledge and technical operating procedures with him (her), so that he (she) is familiar with relevant technical knowledge and technical operating procedures, and arrange and issue tasks in each work plan. Before the task, provide more constructive suggestions for his or her reference.
9. Suppose you work in a certain unit, your achievements are outstanding, and you are recognized by your leader. But at the same time, you find that your colleagues are becoming more and more isolated from you. What do you think of this problem? What are you going to do?
Answer: (1) The results are outstanding, and it is a good thing to be recognized by the leader, and you will work harder in the future. ;
(2) Review whether you are more enthusiastic about your work than you are about socializing among colleagues, and strengthen communication among colleagues. ***Have the same interests and hobbies;
(3) Do not do things that are criticized by others at work and hurt other people’s self-esteem;
(4) No longer make trouble in front of the leader;
p>
(5) Be willing to help others;
(6) Personal contact with leaders should not be too excessive, creating the image of a flatterer.