The daily work of medical beauty consultants includes: receiving customers, telephone call back, customer follow-up, secondary development, etc. Every job of a medical beauty consultant has a very important tool, that is, "speech skills". The use of speech skills directly determines the success or failure of the consultant's work. The key to using "Shu Hua" is to use it flexibly. After reciting Shu Hua, medical beauty consultants should apply it to their work properly, don't follow the rules and suggestions, and learn to evaluate the situation. Facing different customers, they use Shu Hua in different ways.