2021 Hospital Year-end Work Summary (Selected 5 Articles)

Time flies so fast, and one year will pass in the blink of an eye. After a year of hard work, we can finally Saying that I have made more progress in my continuous growth, it is time to calm down and write a year-end summary. So how to make a high-quality year-end summary? Below is the 2021 hospital year-end work summary (selected 5 articles) that I compiled for everyone. You are welcome to read it. I hope you will like it.

Hospital year-end work summary 1

I started working at xx Health Center in May XX. Over the past year, under the leadership and support of the hospital, we have closely focused on the overall development of the hospital, carefully carried out various medical work, and fully fulfilled the job responsibilities of clinicians.

1. Loyalty, dedication, integrity and unity.

At work, be able to stick to your position and do your job responsibly and to the best of your ability. When receiving patients, be able to communicate with patients in a timely manner, quickly complete simple examinations and detailed medical history, and be able to write and complete medical records in a timely manner. When I have a patient in charge, I can monitor the whole process, observe the patient's condition at any time, report the condition to the superior doctor in a timely manner, and follow the doctor's instructions quickly and better. When the patient is discharged, I can actively and enthusiastically help him with the treatment. Discharge procedures to enable patients to be discharged smoothly. When communicating with patients, I can communicate sincerely and enthusiastically. Of course, when communicating with doctors and patients, my shortcoming is impatience. For example, when I am busy at work or in a bad mood, I will be impatient, troublesome, and have a bad attitude. I will improve my performance in this regard in future work and communicate with patients sincerely, enthusiastically and patiently. In terms of communication with colleagues, I can be sincere and work in unity. In terms of ideological attitude, I can respect the old comrades, love the new comrades, and strictly demand myself not to blame others behind their backs, talk less and do more. In this regard, I will continue to maintain it, strive to improve, and be a person who is popular with everyone. people. In life, I am able to communicate openly and sincerely with new and old comrades, and I always use the ability to gain the trust of others as my code of conduct, and try my best not to hinder the lives and work of others. At work, I can work rigorously, carefully and proactively, and communicate with colleagues in a timely manner to make up for loopholes and deficiencies in my work. I can also help others do something when I have free time. My maternal and child work sometimes has a heavy workload. At the same time, everyone can enthusiastically and actively help me share my burden. In future work, I will continue to maintain good communication habits and continue to carry forward the spirit of unity and mutual assistance.

2. Strive to improve personal business level.

During this year, I realized that as a grassroots medical worker, the professional level requirements are all-round. It not only requires a comprehensive and solid theoretical foundation, but also requires excellent clinical skills. operational capabilities. I can correctly examine and diagnose some common diseases and treat them with simple medication. But I still have many shortcomings in terms of professional skills. First of all, theoretical knowledge is not comprehensive, which results in the inability to effectively perform examinations and medical history collection in the face of many diseases. Secondly, the clinical operation level is poor and cannot comprehensively and skillfully help colleagues deal with emergency patients. Thirdly, the theoretical knowledge is not solid, and the work cannot be completed quickly and well in clinical examination, diagnosis, medication, nursing, etc. In the future work, I will work hard to improve both theory and practice, so that the work can be completed correctly, timely and effectively.

3. Children’s preventive health care work will be further improved.

I work part-time in children’s preventive health care at a health center. Children's preventive health care has many projects and heavy responsibilities. The work requirements are meticulous, patient and long-term work in this area. In this job, I can complete some tasks well, such as computer entry of children's vaccination information, basic mastery of routine planned immunization procedures, and the differences between national first-class and second-class vaccines. price. It is a good aspect that health education can be carried out in an orderly manner. However, I still have a lot of deficiencies in preventive and health care work. In the future work, I will correct the deficiencies, further improve my work ability, and be able to better and comprehensively grasp the processing of children's vaccination and health care and golden seedling information cards. In order to maintain the advantages and improve the shortcomings, based on the work summary, the personal work plan for xxxx is formulated as follows:

1. Continue to maintain and carry forward the spirit of "love and dedication, integrity and unity".

2. In terms of writing medical records, further improve your physical examination skills, improve your ability to collect medical history, and improve your vocabulary and habits when writing.

3. Patients under their own supervision must be monitored throughout the entire process until they are discharged, so as to avoid misdiagnosis.

4. Carefully guide the patient’s discharge procedures to ensure that no fees are missed.

5. In terms of attendance, we should keep pace with the advanced ones and do not ask for leave unless there is no major or urgent matter.

6. When communicating between doctors and patients, communicate with patients sincerely, enthusiastically and patiently, and be good at communicating with patients.

7. When communicating with colleagues, be sincere, help each other, care for others, and continue to maintain team spirit.

8. Strive to improve personal professional level, and both theoretical knowledge and clinical operations should be strengthened.

In terms of children's preventive health care work, we must learn from our predecessors to improve our work capabilities, establish and improve various forms, report various reports and data promptly and accurately, and actively cooperate with temporary tasks assigned by superiors.

In short, I have made great progress in my work this year. I can perform better not only in business, but also in dealing with people. During this year, I also have many shortcomings. There are many deficiencies in doctor-patient communication, medical record writing, clinical operations, and children's preventive health care. These are the focus of my efforts to improve and improve in my future work. Hospital year-end work summary 2

With the rapid development of society and economy, the reform of health services continues to deepen, the reform of the medical system is advancing in an all-round way, medical insurance is also constantly developing and improving, the medical service system, and the security system and the drug supply system are facing tremendous changes. Medical expenses are not only related to the vital interests of the people, but are also of great significance to the survival and development of hospitals. Reasonable control of medical expenses is an important part of the survival and development of hospitals.

Only by always taking the interests of the masses as the starting point and goal of all work in the hospital, taking the patient as the center, and striving to provide satisfactory medical and health services to the people, can the hospital develop better. Doctors blindly prescribe large prescriptions regardless of the actual condition, and extensive examinations obviously lose the basic professional ethics of doctors. The health administration department is resolute in stopping this phenomenon, and hospital leaders should also take a variety of effective measures to stop this phenomenon. . In 20xx, under the correct leadership of the hospital leaders and the assistance and cooperation of other relevant departments, the Pharmacy Department successfully completed the pharmaceutical work throughout the year with high work enthusiasm and a serious and responsible attitude. The work of the past year is summarized as follows:

1. Work Completion

1. As of the end of December, the hospital had purchased 5,516,421.20 yuan of drugs, an increase of 32.3% over the same period last year. Throughout the year, RMB 5,379,566.80 of drugs were purchased from the drug library, an increase of 31.1% over the same period last year. Be well aware of the situation when planning medicines, and try to avoid shortage of medicines and avoid overstocking and expiration, thereby reducing hospital losses; when accepting medicines, carefully check the name of the medicine, specification and content, manufacturer, quantity, product batch number, and expiration date. And whether the drug packaging is damaged, and it should be stored, maintained and placed according to regulations; during the procurement process, strictly follow the drug procurement plan, check it carefully, and have the hospital leaders approve the purchase first, then fax the plan in batches, shop around, and finally Choose a supplier with reliable quality and cheap price and submit it to the Finance Department for review and purchase. The total value of expired and damaged drugs throughout the year was 1,208.00 yuan, a decrease of 0.8% compared with the same period last year.

2. In the past year, the outpatient pharmacy dispensed more than 30,000 prescriptions. Due to everyone’s good attitude and conscientious work, there were no medical accidents in the prescriptions dispensed throughout the year. Throughout the year, the outpatient pharmacy issued 3,167,326.60 yuan of medicines, an increase of 16.5% over the same period last year, and the central pharmacy issued 2,069,356.90 yuan of medicines, an increase of 47.80% over the same period last year. There is no artificial phenomenon such as mold, spoilage, expired and overstocked medicines.

3. At work, comrades in the department work together and work hard, and when dispensing medicines, they carefully and patiently explain to patients how to use it, so that patients feel satisfied. If there is a shortage of medicines, the medicine replenishment plan should be written in a timely manner, and prescription verification should be strengthened. Errors rarely occur. The incoming and outgoing of medicines are managed by computer and the receipts are printed. The Pharmacy Department compiles statistics on drugs with near-expiration date and backlog of drugs every month, prints them and notifies them to all clinical departments.

4. After work, comrades in the department have strengthened their study of drug management, professional knowledge and hospital rules and regulations, corrected their service attitude, established a sense of ownership, and showed dedication and dedication. There has been no illegal or disciplinary behavior in the past year. At the same time, we are actively applying for the technical qualification examination. Three people have already signed up to take the pharmacist examination, striving to make the pharmacy department a high-level, professional pharmacy team.

2. Existing problems

1. Lack of management experience, and there are some shortcomings in the work, such as: drug backlog and expiration.

2. The communication, coordination and cooperation between the clinical department and the pharmacy department are not very good.

3. In order to generate revenue for the department, clinicians prescribe more expensive drugs, new specialty drugs, and consignment drugs among similar drugs, thereby causing the backlog of drugs and drugs with near-expiration dates to expire.

III. 20xx work plan

1. Further strengthen drug management, adhere to prescription verification, inventory management of valuable drugs, registration system, strengthen drug purchase, acceptance, and warehouse management .

2. Strengthen supplier qualification review and restrict the purchase of new drugs.

3. Strengthen the management of pharmacy department personnel, strengthen communication, coordination and cooperation with clinical departments, and minimize the backlog of expired drugs.

Hospital's year-end work summary 3

With the strong support and care of the leaders of the Agricultural District Party Working Committee, Management Committee, and District Social Development Bureau, the District People's Hospital has carried forward the "hard work, diligence and thrift" spirit of "hard work, diligence and thrift". In the spirit of "hospital, hard work, and first-class performance", we have comprehensively improved the level of basic medical and public health services. The work of our hospital in the past year is summarized as follows:

1. Strengthening public health Serving and ensuring the health of the people

Public health services and serving the public health work is a major matter related to the health of the people and social stability in the region. As a health department, fulfilling public health responsibilities is a focus of our hospital's health work. Over the past six months, our hospital has actively carried out health supervision work in our district relying on the technical guidance of the health law enforcement supervision institutes at the municipal and district levels and the Centers for Disease Control and Prevention.

1. Strengthen food hygiene supervision and inspection. In one year, we actively focused on carefully supervising and inspecting schools, unit canteens, restaurants in towns and villages, and rural group dinners. We inspected 18 times. In particular, we strengthened inspections before the spring start of schools and kindergartens and regular and irregular inspections after the start of the school year. The school doctor insists on daily inspections, the prevention and health department conducts inspections every Monday, and the dean conducts inspections every month. During major festivals such as the Spring Festival and May Day, the Youxian District Health Law Enforcement Brigade is specially invited to conduct inspections, effectively preventing food poisoning and catering. The occurrence of illegal use of additives by enterprises must ensure the safety of teachers, students and the public.

2. Actively carry out health education publicity activities. In the first half of the year, our hospital carried out various health education promotion activities 5 times. For example, the director of the psychiatry department of the three hospitals was specially invited to teach mental health knowledge to the cadres in the district with the theme of "Occupational Stress and Exhaustion and Intervention"; on April 25 The Children's Vaccination Publicity Week was launched on April 26th; the "National Malaria Day" publicity activity was carried out on April 26th; and the AIDS and tuberculosis prevention knowledge publicity activities were carried out; at the same time, 2 issues of health education publicity columns were produced and publicity materials were distributed to the people throughout the region More than 30,000 copies.

3. Actively promote nine public health services. Actively promote nine public health service tasks. In the past six months of service work, our hospital has conscientiously carried out public health service work in accordance with the nine basic national public health service requirements. As of the beginning of June, our hospital has managed 8,219 urban and rural residents’ health files, and the file creation rate has reached 41%; 846 health care visits for children aged 0-6 years old; 3,862 health care visits for women; 2,304 health care visits for the elderly, 2,946 vaccination visits; 948 health management visits for patients with hypertension; 1,620 health management visits for diabetic patients; and patients with severe mental illness. Manage 210 people. Family doctor service jobs. Family doctor service jobs. More than 3,000 households have signed family doctor service agreements in village communities, covering a population of more than 9,000 people and a family doctor coverage rate of 40%. Strengthen the reporting of infectious disease information. Throughout the year, our hospital’s reports on various infectious diseases were timely, accurate, authentic and reliable, and the reporting rate was 100%.

2. Standardize internal management, strengthen medical quality and safety work

Standardize internal management, medical quality is the life of the hospital, the core and eternal theme of hospital management. Over the past year, we have actively carried out the "Medical Quality Journey" campaign. We have done a lot of work in hospital quality management and achieved certain results. Improve rules and regulations. system. In order to make the hospital's management move into changing people management into system management, and realize the standardization, standardization and institutionalization of management procedures. Based on the original management system, our hospital combined with the management systems of other hospitals, and after careful analysis and summary, we developed a relatively complete and highly operable management system. At the same time, in order to ensure the smooth implementation of various rules and regulations, the Medical Department strengthens the management of medical services such as quality control and hospital infection control, conducts strict supervision and inspection of medical services at any time, and provides hard rewards and punishments, so that violations of disciplines and violations have been effectively controlled. , no major medical errors occurred from January to June, effectively preventing medical risks and promoting the rapid growth of medical business.

3. National civilized city creation work

In the past year, our institute has strictly followed the municipal and district Mianyang City’s activities to create a national civilized city and comprehensive urban and rural environment management activities, and created the "Six Mianyang" goals requirements and actively carry out creation activities. 3.10 Our hospital organized employees to actively participate in voluntary tree planting activities organized by the management committee; actively carried out activities to send warmth and love: before the Spring Festival, we went to the nursing home to conduct health examinations for the elderly and sent food, fruits, and cold medicine to help them live a better life. Happy Spring Festival; actively organize and carry out "Classic Reading" activities.

IV. Effective implementation of the new rural cooperative medical care

The new rural cooperative medical care is a major people's livelihood project in our country. In order to implement the party's policies to benefit the people and make the people truly Benefiting from this, our hospital has been focusing on the New Rural Cooperative Medical System as a public support project for the past six months. In order to strictly implement the policy, we take measures to strive to reduce the proportion of out-of-pocket drug reimbursement, ensure that the interests of farmers are involved, and implement the party's policies to benefit the people. Participate in the benefits of farmers.

From January to June, the town's New Rural Cooperative Medical System provided overall compensation for 2,961 outpatient visits to participating farmers, with a compensation amount of 150,011.80 yuan; 821 hospitalizations, with a compensation amount of 499,746.90 yuan; 86 chronic disease outpatient compensations, with a compensation amount of 22,976.10 yuan; and hospital delivery subsidies for 37 people. The compensation amount is 14,800.00 yuan; the remaining outpatient family compensation is 1,732 people, the compensation amount is 48,575.50 yuan; the total compensation is 5,637 people, and the compensation amount is 736,110.30 yuan.

5. Do a good job in centralized procurement of drugs and medical equipment Hospital year-end work summary 4

One year is over. During this year, our hospital has done a good job in the centralized procurement of drugs and medical equipment. Under the correct leadership of the Party Committee and through the joint efforts of all employees of our hospital, a sound rules and regulations have been established, which has greatly improved the business of our hospital. This is all thanks to the joint efforts of everyone in our hospital. Our duty is to save lives and heal the wounded. Therefore, the more business we do, the more people we save, and we are very happy. The following is a specific summary:

1. In terms of hospital management

Establish and improve various rules and regulations, fully mobilize the enthusiasm and subjective initiative of employees, carry forward the spirit of ownership of employees, unite and cooperate, and achieve various goals The affairs are implemented in person, the hospital's working order is normal, business work is carried out normally, the hospital environment is fully improved, the business skills of employees are strengthened, the service attitude of employees is fully improved, discipline requirements are strictly enforced, and the hospital's service quality and service level are continuously improved throughout the year. The hospital's outpatient visits reached more than 15,000, an increase of 50% over the same period last year. The total number of hospitalizations was more than 360, an increase of 36% over the same period last year. The total annual business income was more than 700,000 yuan. The hospital continues to purchase and update hardware facilities, and strives for support from superior authorities to ensure the normal operation of the hospital's business.

2. Immunization planning work and maternal and child health work

Give full play to the role of the prevention and protection team, hold regular prevention and protection meetings every month, and provide training and guidance to village health personnel within the jurisdiction. , and constantly improve the professional quality of village health personnel. There are 20,561 residents in our town. The prevention and protection team has completed the annual cold chain operation on time, ensuring quality and quantity. New progress has been made in the immunization planning work. Polio pills should be planted There are 699 children, 678 of whom have been vaccinated, 97% completed; 170 children should be vaccinated with BCG, 151 vaccinated, 88% completed; 737 children should be vaccinated with hepatitis B vaccine, 671 people should be vaccinated, 91% completed, and DTP vaccine should be vaccinated 649 people were vaccinated, 622 people were vaccinated, 95% completed, 634 people should be vaccinated with hemp seedlings, 621 people were vaccinated, 97% completed, 96 people were vaccinated against hepatitis A, and 157 people were vaccinated against meningococcal meningococcal meningococcal meningococcal meningococci. Effectively implement the enrollment and immunization plan Work. In terms of maternal and child health, we will fully implement the policies on project implementation, focus on the quality improvement of obstetrics, vigorously promote hospital delivery, and fully improve the hospital delivery of rural pregnant women.

3. Public Health Aspects

Our hospital has two health supervisors. The two supervisors inspect the collective canteens in the area from time to time. Spot checks were conducted on public places and food stalls, and public health supervision was conducted six times throughout the year. Through efforts, no food poisoning incident or sudden public health incident occurred in the town.

In short, through the joint efforts of all staff, the health center has made great progress in various tasks, but there are still many deficiencies in many tasks. In future work, management will be continuously strengthened and we will strive to improve The construction of the health center has become a pearl on the gate of Pu'an County. Hospital's year-end work summary 5

In 20xx, the hospital closely focused on the goals and requirements of the group company, seized opportunities and pursued development, and continued to carry out the "Thousand Mile Journey of Medical Quality", create "Three Goods and One Satisfaction" and "Safe Hospital" " activity, firmly established the patient-centered service concept, built a harmonious doctor-patient relationship, raised funds to introduce CT, CR, gynecological PK knife, gastroscopy, colonoscopy, steam sterilizer, etc.; renovated and renovated the radiology department, gastroenterology department, etc. Colonoscopy room, laboratory department, delivery room, supply room, main building operating room, emergency department, the third and fourth floors of the main building, and have opened maternity insurance and the "four exemptions and one assistance" project, and have also been awarded the "National Compassionate Nursing Demonstration Base" ", "Yinchuan Smoke-free Hospital", "Four Abilities" construction standard units for fire protection, etc.

In 20xx, through strengthening measures and paying close attention to implementation, various tasks of the hospital have been promoted. Our patient satisfaction rate has increased, the patient complaint rate has decreased, and both inpatients and surgical patients have increased compared with last year. The revenue of obstetrics and gynecology, surgery, and facial features departments has increased compared with previous years. The hospital's total revenue has increased by 10% compared with last year, basically achieving various goals and tasks set at the beginning of the year. However, we are also clearly aware of our own shortcomings, such as internal management and other aspects that cannot meet the needs of the development of the situation; medical quality and service levels need to be further improved.

Specifically reflected in the following aspects:

1. Company management:

1. We have always had two lines of administration between the company and the hospital. In our daily work, we At present, there is still a situation where the company's operation and management personnel cannot communicate with the hospital's administrative management in a timely manner;

2. The company's operation and management personnel have poor timeliness and insufficient execution ability when handling work affairs;

3. Some of our company personnel do not have a strong sense of organization, do not strictly abide by hospital labor disciplines, and still place themselves in the "Hong Kong Special Administrative Region";

4. In terms of the quality and price of purchased drugs and items , the control is not strict;

5. The Finance Department lacks innovation in cost control of revenue, expenditure, consumables and other costs, and has not found a more rigorous and reasonable control method.

2. Administrative management:

1. The organizational concept of administrative personnel needs to be further improved, and there is no true synergy that regards the hospital as the home and the overall situation as the focus;

2. The executive power of administrative work is insufficient, and management systems and methods are difficult to implement consistently. Individual tasks are always planned but not implemented, and there are implementations but not implemented;

3. Individual personnel cannot perform work disciplines and other aspects. Strict demands on oneself and lacks the consciousness to act in accordance with rules and regulations;

4. Although there are many trainings in various subjects, there is still a formality phenomenon. The training form is too single and the expected training goals are not achieved; < /p>

5. The management personnel have insufficient awareness of innovation, lack of new breakthroughs in management work, single end customers, and potential crises in the market.

3. Medical nursing management:

1. The organization of medical nursing management is poor, the role of middle-level leaders in linking up and down is insufficient, and many hospital tasks and policies are not well uploaded.

2. The various training plans proposed every year are not well in line with the current new medical situation and trends at home and abroad and the actual needs of hospitals. They are in a single form and lack innovation in topics;

3. In some departments, especially window departments, individual comrades have not taken warm and thoughtful service seriously as the lifeline of the hospital's survival and development, and humanized service is just a slogan;

4 There are still weak links in the quality of medical care. There are still many problems that need to be improved in the routine inspections of each organization such as case writing, prescription medication, and the quality of medical technical reports.

4. Clinical, nursing, and business management aspects:

1. A small number of personnel have indifferent career awareness, lack competition awareness and enterprising spirit, and are far from being able to adapt to the objective needs of medical marketization;

2. In the face of fierce competition in the market, many people are still thinking of waiting, relying, and wanting. There are still some comrades who "work as monks and clock the clock every day", lack business awareness, and the rate of follow-up visits has dropped. The service quality is not high and is incompatible with the development of the situation;

3. The treatment method is too lagging, and there is no time to study and figure out the psychology and needs of the patients. The admission rate needs to be improved;

4. Some doctors use medication and examination methods in a single way, and always use old methods, old prescriptions, and old routines, which are not in line with current medical development and patient needs;

5. Doctor-patient communication needs to be further improved, and the department and the Poor communication and coordination between departments, resulting in work disconnection, low efficiency, and poor quality;

6. Failure to fully understand the medical insurance policy, individual outpatient service, minor illness referrals, and hospitalization are reasonable There is no learning and application in use.

5. Marketing Department:

1. Planning Department: There is no innovation in the cultural construction of the hospital, advertising copywriting, graphic design, advertising placement arrangements, etc., poor time efficiency, and no serious work Statistics on sources of good patients and satisfaction surveys;

2. Marketing Department: The overall development of outreach referral areas is not enough, and there is a lack of novel marketing plans and marketing efforts for urban residents and rural cooperative patients. Internal and clinical There are still obstacles in communication and cooperation, and the service quality for patients coming to the hospital needs to be further improved;

3. Internet Department: Internet pages, graphic design, and article content are too old and lack innovation, and search engines and bidding promotions need to be further improved. Cost-effective, increase revenue and reduce expenditure;

4. Consulting Department: Insufficient accumulation of knowledge and culture, lack of innovation in consultation techniques, insufficient cooperation with clinical communication, and stagnant appointment rate;

5. Customer Service Department and Physical Examination Center: The quality of retail physical examination services is not up to standard, physical examination reports are not truly timely and accurate, the development and utilization rate of patients with positive physical examination signs is insufficient, and return visits and satisfaction surveys need to be further improved.

6. Logistics support:

1. Plumbing, Electricity and Heating Department: The technical strength of logistics personnel is still relatively weak and cannot keep up with the development needs of the hospital, especially the maintenance and management level of special equipment. Cultivate and improve.

The normal maintenance approval system is not standardized, the service time efficiency is low, and the quality and variety of maintenance consumables are not strictly controlled; corresponding improvement measures must be formulated, and the treatment of sewage treatment, medical waste, and domestic waste is not timely and standardized;

2. Cleaning staff: The sanitary environment is not maintained in a timely manner. There is no plan for the use and purchase of cleaning ware. Flower maintenance does not follow basic planting knowledge. Many plants either dry to death or are sprinkled to death. There are still some plants in the hospital. Hygienic blind spots have not been dealt with;

3. Canteen: The quality of food still needs to be improved, sanitation maintenance and service quality are not in place, and there is still a phenomenon of medical staff working overtime at noon and not being able to eat;

4 . Laundry room: The service quality needs to be improved. The quality of clothing storage and cleaning does not meet the standards. The iron is not used in strict accordance with the regulations, which poses safety risks;

5. Supply room: It must adapt to the development of medical and health services. It is necessary to update the technology from the "disinfection, washing and sterilization" of items and equipment. Our disinfection supply needs to be improved from quality control, packaging specifications to service quality. The quality monitoring of all aspects of the supply room work needs to be strengthened;

< p> 6. Charging Office: Some charging personnel do not have a firm grasp of daily work skills such as medicines and dosages, and their accounting time efficiency is low. They are not proactive, enthusiastic, and fast in service, and they do not know how to perform regular self-maintenance of the equipment and machines used in daily work. , all I know is to go to the Finance Department and the network administrator if you have any questions.

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