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How to write a nursing work plan

How to write 5 nursing work plans

The Nursing Department continues to strengthen the construction of medical ethics and work style and enhance work responsibility. So, how to write a nursing work plan? Now I will show you how to write a nursing work plan. I hope you will like it!

How to write a nursing work plan (Part 1)

The core of the college's education and teaching work plan for this semester is to focus on the rectification and construction of the evaluation work, in accordance with the school's "promoting by evaluation" In the spirit of "construction, evaluation and promotion of reform", with the goal of improving teaching quality, we will deepen teaching reform, strengthen teaching management, strengthen connotation construction, and use evaluation work as an effective starting point for professional construction and overall improvement of the college to promote all aspects of the college this semester. This work has reached a new level.

Nine major work goals and main ideas for this semester:

1. Strengthen efforts to welcome evaluations and actively participate in the rectification stage

Our school’s on-campus evaluation expert group At the end of last semester, the college's self-evaluation work was inspected and evaluated. While affirming the results, school experts also put forward many pertinent opinions. Based on these opinions, the college will further strengthen and understand the evaluation indicator system and formulate an evaluation work calendar for this semester. And implement the rectification work of the evaluation item by item, supplement and improve the supporting materials in the indicators, assign specific responsibilities according to time points, and through comprehensive rectification, continue to refine the highlights of the college's work, strengthen the construction of weak links, and welcome the beginning of April An inspection and evaluation by an external expert group and the Municipal Education Commission in early June.

2. Continue to strengthen the construction of the teaching staff

Efforts to cultivate a high-quality teaching team with a reasonable structure are the key to improving the core competitiveness of the college. The college will gradually adjust the number of teachers this semester Structure, focus on the professional training and party building work of young teachers, and cultivate professional teachers who are both popular and expert. We should proceed from the two aspects of "introduction" and "training" to enrich and adjust the teaching staff and gradually form an echelon of teaching staff.

This year, the school will combine the health information management major of our hospital with the computer major to adjust the majors. The integrated health information management department will have three majors: health information management, computer application technology and software technology. Major, the college will introduce a subject leader and related professional teachers for these three majors to support and promote the subject development of this major.

This semester, the college will appoint Liu Qin, Zhang Mo, and Wang Yan, three instructors with registered "nurse" backgrounds, to continue to serve as student instructors and at the same time participate in the preparation and attendance of lectures in the clinical nursing teaching and research section and the basic nursing teaching and research section. and teaching and research activities and other teaching work, increase the training of young teachers, and plan to train young teachers with certain professional qualities and teaching abilities to gradually fill professional teaching positions in various teaching and research sections.

3. Strengthen professional construction and improve teaching quality

Teaching is the central work of the college. The teaching work of the college this semester continues to focus on the evaluation work. According to the evaluation expert group within the school Based on the opinions of the inspection and evaluation, we should start from standardizing teaching management, establish a good teaching guarantee system, improve teachers' teaching ability, and carry out education and teaching work.

Each teaching and research office will carefully carry out individual teaching work plans in accordance with the college and their respective work plans:

(1) Carefully organize "open class" teaching activities, requiring everyone to take open classes Teachers achieve the purpose of learning from each other and improving together by carefully preparing lessons.

(2) Carry out "lecturing" teaching and research activities. This semester, the college requires every teacher to be able to improve their teaching level through lecturing. It is planned to carry out "lecturing" activities in the whole college and the teaching and research section. Specific arrangements are To be determined separately.

(3) With the "Nursing" major as the leader, we will strengthen the construction of quality courses in a planned manner. Four course construction projects have been submitted to the school. On this basis, the four major teaching and research sections will be directed by the directors of each teaching and research section. , make full preparations and prepare to apply for school-level quality course construction projects.

(4) While focusing on academic education, we will continue to develop non-academic education projects this semester - "National Registered Nurse Qualification Examination Training" and "College to Undergraduate Counseling Training"; this semester we will continue to explore the establishment of Chinese and foreign The feasibility of cooperative academic education projects and overseas enrollment will gradually establish higher-level and different forms of cooperative education projects.

(5) Continue to prepare professional analysis materials. The "Nursing" major will be analyzed according to the evaluation index system and supporting materials will be added. At the same time, the analysis work of the "Health Management" major will be prepared.

(1) Through internal diagnosis of the enterprise, discover and solve the main problems existing in the current enterprise management, and improve the enterprise management level and self-correction ability.

(2) Through employee training, improve the self-growth ability of employees, improve the awareness of participation of all employees, and the ability to identify and correct problems, thereby improving the company's management level and development potential.

(3) By rebuilding the information exchange platform, we will do a good job in building the company's website and writing internal corporate communications, so as to expand corporate publicity and communication channels and create a positive corporate cultural atmosphere.

1. Website upgrade work:

The purpose is to increase the internal usage rate, external click-through rate and information volume of the company's website, and strengthen its role as a communication platform.

Method: Hangzhou Huiquan Software Company can be introduced to assist in website upgrade and construction work.

Specific responsible department: General Department.

The specific cost budget will be determined separately.

2. Internal communication editing work:

Internal publications are a platform for employee communication and an important medium for corporate culture work.

It is planned to publish an issue every six months.

Organizational method: Under the leadership of the company's senior executives and led by the administrative department, an editorial department is formed to be responsible for operations.

The cost of typesetting and printing of each issue is estimated to be 3,500 yuan.

3. Internal diagnosis work of the enterprise:

The diagnosis and internal management reform work of the enterprise shall be carried out entirely by the company itself, without the introduction of external professional consulting agencies. The company's senior management will take the lead and guide the implementation step by step according to the plan. The main training instructors are

company executives, and relevant personnel within the company assist or assist in teaching.

Carry out in conjunction with employee training. Introducing the most popular corporate diagnostic tools in the United States, through the participation of all employees, in the form of training, using various questionnaires and test forms, in the process of training and learning, discover and sort out the management problems, corporate cultural characteristics and employees of the enterprise own problems.

The process of combining training and diagnosis is both learning and finding gaps; it is both asking questions and seeking solutions. Finally, enterprise management reform measures were proposed.

In the training process, the understanding, learning, analysis, and diagnosis of the deep characteristics of corporate management and corporate culture are not completed by one or several people, nor are they dominated by the ideas of one or several people. Instead, it is carried out jointly by all participants.

The process of using such tools to conduct enterprise diagnosis is actually a process of project research. Use diagnostic tools to design multiple topics, and through training, in the process of participation of all personnel, discuss each research topic together, instead of one or several people playing the leading role in the topic research.

All diagnostic results are discussed jointly by all participants in an open and transparent environment. Therefore, everyone will have a high degree of consensus on the diagnosis results. At the same time, such training and corporate diagnosis will produce rare corporate culture effects: it can achieve a unified understanding, improve participation awareness, and improve cohesion. Through training, employees not only learned the most cutting-edge management knowledge, but also developed a deep understanding of the current development status of the enterprise; not only participated in the entire diagnosis process of the enterprise, but also discovered and solved problems for the enterprise , and contributed to setting new goals.

The enterprise diagnosis work combined with training consists of two parts. Part of it is training, discussion, communication, learning and case analysis. The other part is assessment, testing, filling in forms, statistics, and sorting. Among them, statistics and sorting work require a large workload. This work needs to be completed by the organizer after the training session.

After each training or collective project discussion, special people need to be assigned to complete the statistics and sorting work. Organize the results and use them as materials for the next project for collaborative learning, analysis, research, and discussion.

4. Organization method of internal diagnosis and training:

Organizational work: The senior management is responsible for organization and leadership, and the administrative department is responsible for coordination and cooperation.

During the training, the participants need to be divided into groups, and each group needs to designate a person in charge.

Seminar and training cycle: 2 half-days per month, with one topic studied for each half-day. There are about 10 topics in one ***. The specific timetable will be determined separately.

Participants: all employees of the company.

Seminar training format: (1) teaching, (2) discussion, (3) speech, (4) case analysis, (5) evaluation, (6) data collection, (7) summary.

Seminar and training budget: 10,500 yuan (lenovo thinkpad 7675h4c notebook).

5. Specific goals and effects to be achieved by the training:

The core theme of this training is team building. The goals to be achieved are: to understand team roles, team values, and team elements, learn team building methods, steps, and principles, form team awareness, improve team cohesion, and ultimately create a corporate culture atmosphere of a learning team within the company.

The specific results to be achieved by training are reflected in three levels:

First, form a sense of teamwork, cooperation, communication and service within the scope of all employees. , role awareness, cultivate habits and customs of active learning, self-improvement, and integration into the enterprise, and promote the gradual improvement of the overall quality of employees.

Second, among the key managers, by learning team building methods, steps, and principles, they can cultivate the ability to improve team building, the ability to lead the team, and the ability to discover and cultivate key personnel, thereby improving the performance of each department. Work efficiency and work effectiveness.

Third, at the company's decision-making level, through training and diagnosis work, we can understand the weak links in the company's team building and corporate culture construction, analyze the various reasons for the shortcomings, and then formulate methods to improve team building and specific countermeasures for corporate culture construction to ultimately improve the team awareness of all employees, improve team cohesion, and create a corporate culture atmosphere of a learning team within the company.

6. Training assessment and evaluation:

(1) This training is a required course for all employees. Every employee must attend the courses scheduled on the schedule.

(2) For each training, 10 minutes before class is the employee sign-in time. The sign-in form serves as one of the basis for training and assessment.

(3) In the training class, everyone is required to abide by discipline, participate seriously, and actively discuss. During each training session, record the number of times each person spoke actively during the discussion. Record the results as one of the basis for training and assessment. How to write a nursing work plan (Part 2)

1. Quality control principles for nursing safety work

Implement a quality management monitoring system under the leadership of the dean in charge, and comprehensively organize and implement nursing quality control Measures have been taken to strengthen special inspections, supervision, and rectifications to achieve continuous improvement in nursing quality and ensure patient safety.

2. Implementation plan for nursing safety work

(1) Supplement and improve the nursing quality and safety management system, and cultivate a high-quality nursing quality management team.

(2) Further improve nursing quality standards and work processes.

1. Combined with clinical practice, continuously improve the nursing rules and regulations, and further improve the nursing quality assessment content and scoring standards, such as special and first-level nursing; basic nursing; disinfection and isolation; writing of nursing documents; supply room, Quality evaluation standards such as the operating room and the ten patient safety objectives; revise the nursing technology operation process.

2. Organize nurses to learn rules and regulations, new standards, and strengthen training on medical nursing laws and regulations to improve the legal awareness of nursing staff, abide by the law, protect the legitimate rights of patients and nurses, and enhance nurse safety Awareness and quality management awareness of all employees.

3. Give full play to the role of the nursing department, the second-level quality control team of the department and the nursing backbone, and pay attention to the quality control of links and the tracking of the rectification results of key issues. Implement the principle of combining daily department inspections with the supervision of the nursing department, and combining key points with comprehensive inspections. The Nursing Department holds a nursing quality analysis meeting every month to report on the monthly nursing quality inspections, analyze the causes, and propose rectification measures.

4. Make the safety hazard issues in the monthly quality analysis meeting the focus of the next month’s quality inspection, increase inspection and supervision efforts, and pay attention to the actual rectification results. And there are inspection records, analysis, evaluation and improvement measures records.

5. Strengthen the management of key links and key periods: such as reasonable shift scheduling, handover, night shift, holidays, and scientific management of new employees.

6. Provide basic and specialized care for critically ill patients and patients after major operations, strengthen health education, and improve patients’ quality of life.

7. Organize the study of the "Top Ten Safety Goals for Patients", formulate quality evaluation standards, and conduct inspections and supervision on the contents of the top ten safety goals every month; continue to monitor high-risk factors such as falls and pressure ulcers. assessment and timely follow-up of nursing measures.

8. Strengthen the management of nursing defects and nursing disputes, insist on strict supervision of each work quality link, discover safety hazards, and take timely measures to nip nursing negligence accidents in the bud. The Nursing Department promptly discusses and analyzes nursing defects and errors.

9. Establish and improve safety warning work, promptly identify hidden dangers at work, and propose improvement measures.

(4) Strengthen nurses’ professional skills training to ensure patient safety

1. The nursing department assigns officers to be responsible for nursing skills training, formulates annual training plans for nursing staff at all levels, and adopts Teaching first, then the head nurse of the department organizes training, and the nursing department combines random exams with compulsory exams.

2. The Nursing Department organizes 1 to 2 nursing theory studies every month and conducts assessments in accordance with the "Second Class A" standards and regulations, and pays attention to the implementation of rules and regulations in clinical work.

3. Strengthen specialist nurse training and nurse further education: 8 nurses are planned to participate in specialist nurse training in wounds, rehabilitation, critical care, neonatal and other specialties. Select 3 to 4 key nursing staff to study at the Provincial Hospital and West China Hospital for three months. How to write a nursing work plan (Part 3)

In 20__, on the basis of summarizing the experience of carrying out the "Quality Nursing Service" activity in the previous year, in order to further deepen the connotation of nursing work and improve the level of nursing services, we will continue to Improve the quality of care and strive to provide patients with continuous, seamless, high-quality and thoughtful care services.

The 20__ nursing work plan is specially formulated:

1. Strengthen the construction of core systems and implement nursing safety measures

1. Strictly implement the core nursing systems, especially in the nursing quality management system , review system, handover system, nursing adverse event reporting system, hierarchical nursing system, nursing safety management system, critical patient rescue system and other ten core nursing systems. Work hard to implement, in-depth department strict assessment, on-site spot inspection, on-site inspection system Implementation status. Conduct hospital-wide sharing of deficiencies in adverse nursing events, learn from typical cases of adverse nursing events, closely connect with work practices, organize discussions, find out causes, draw lessons from experience, and propose corrective measures. Strengthen the implementation of core medical safety systems and various nursing operation specifications, procedures, and routines. New admissions, newly transferred patients, critically ill patients, bedridden patients, and patients with potential risks of medical disputes must be supervised, inspected and monitored.

2. Conduct inspections on nursing safety hazards from time to time to identify problems and deal with them in a timely manner. Patient management: Establish and improve the nursing management evaluation system for patient transfer, handover, pressure ulcers, etc. Nurses' link management: Give focused explanations and careful guidance to newly transferred nurses and nurses with thoughts and emotions.

3. Strengthen safety management responsibilities and prevent serious errors and accidents. Conduct random inspections on ward management, basic nursing, nursing safety, medical record writing, disinfection and isolation, etc., and immediately point out existing problems and make rectifications within a time limit.

4. Improve emergency plans for key aspects such as patient medication, blood transfusion, treatment, specimen collection, perioperative management, and safety management. Each department will submit an emergency plan drill plan that meets the characteristics of the department once a month. , the Nursing Department conducts random inspections as planned.

5. Implement risk assessment records for high-risk patients and handover records for key links. The Nursing Department re-standardized the relevant systems, processes, preventive measures and assessments and reporting forms for risk assessment of high-risk patients, and regularly inspected the implementation; re-formulated handover records between wards, emergency rooms and wards, wards and ICUs, and operating rooms and wards. .

6. Process, regularly provide safety warning education to nursing staff.

2. Change the concept of nursing and improve service quality

1. Continue to promote high-quality nursing. Further expand the coverage of high-quality nursing services. When the coverage rate of high-quality nursing service wards reaches 100%, we will vigorously promote high-quality nursing services in outpatient and emergency departments, operating rooms, and hemodialysis rooms, and continue to promote and deepen the "patient-centered" service concept. Implement responsibility-based holistic care. Nurses use professional knowledge and skills to provide patients with medical care, condition observation, health guidance, rehabilitation promotion, psychological care, discharge follow-up and other services, reflecting humanistic care.

2. Continuously improve the quality of nursing services. Establish and improve nursing quality control and continuous improvement mechanisms, clarify key indicators of nursing quality control, and establish a regular monitoring and feedback system to continuously improve nursing quality and ensure patient safety.

3. Improve the level of nursing services. Through the medical consortium model, counterpart support, on-the-job training, etc., we will strengthen the training of nurses and improve their nursing service capabilities, especially health management, geriatric care, rehabilitation promotion, continuing care and other service capabilities. Gradually improve the incentive mechanism, favor clinical nurses in terms of performance distribution, professional title promotion, education and training, etc., and mobilize the enthusiasm of the nursing team.

3. Strictly implement the overall nursing responsibility system and strengthen the construction of the nurse team

1. Deepen the stratified use of nurses, allocate responsible nurses according to the patient's condition, nursing difficulty and technical requirements, and assign responsible nurses to critically ill patients Nurses with high seniority and strong abilities are in charge, reflecting ability level correspondence. Establish a hierarchical management system for nurses that conforms to the characteristics of nursing work. Organically combine the hierarchical management of nurses with the salary distribution and promotion of nurses, clarify the career development path of nurses, and expand the space for nurse career development

2. Establish a nurse training mechanism to improve professional quality and capabilities. Establish a nurse training system that is “demand-oriented and with job competency as the core”. Focus on strengthening the training of new nurses, specialist nurses, nursing managers, midwives, etc. Nurse training should be oriented to job needs and core to job competency, highlight professional connotation, focus on practical ability, improve humanistic qualities, effectively improve nursing professional quality and service capabilities, and adapt to the needs of clinical nursing development.

3. Clinical nursing services fully reflect the specialty characteristics, continue to select the specialist nursing fields that are urgently needed in clinical practice, and send out outstanding nurses to study, and gradually develop a team of specialist nurses. Establish a specialist nurse management system and clarify the job responsibilities and service scope of specialist nurses. Increase the training of specialist nurses and continuously improve the level of specialist nursing. According to the characteristics of the department, the service content is enriched, and humanized nursing services are provided to patients to ensure patient safety and promote patient recovery.

4. Continue to develop specialized groups, including nutritional care groups, intravenous infusion therapy care groups, quality control circle care groups, and wound and stoma care groups. Under the leadership of the Nursing Department, continue to carry out quality intervention for all patients in the hospital, organize and participate in business and technical work in the hospital's specialty areas, formulate various nursing work standards and nursing quality evaluation standards for this specialty, and organize team members to participate in hospital nursing consultations at any time. Improve the quality of nursing consultations and regularly organize teaching, training and scientific research on nursing theory and practice.

5. Strengthen patient health education: high-quality nursing service performance appraisal measures adhere to the principles of objectivity, fairness, and openness, and the allocation is tilted toward front-line nurses to mobilize nurses' enthusiasm.

4. Strengthen the training of the Three Basics and Three Stricts to improve the quality of nursing

1. Strengthen the training of basic theoretical knowledge, including basic theory, specialist nursing, laws and regulations, service awareness, etc. ; Strengthen the training of nursing technical operations, and comprehensively improve the comprehensive quality and professional abilities of nursing staff according to the training items specified by the nurses' job skills.

2. Train department nurses according to the requirements of the hierarchical approach, and explain business knowledge every week to learn from each other. The department also provides study notes and assessment papers twice a month. Those who fail the exam will be given a make-up exam.

3. Use the Kechen Meeting to ask questions about the hospital’s core nursing system so that every nurse can master it proficiently and implement it conscientiously. Frequently review nursing emergency risk plan knowledge and conduct simulation drills to improve nurses' emergency response capabilities.

4. Conduct emergency technical drills every month and master the use of first aid equipment and instruments.

5. In accordance with the spirit of superior documents, continue to do a good job in supporting township health centers.

Strengthen communication with township health centers to understand the actual difficulties and projects that need support. The nursing department formulates a work plan, assigns responsibilities to people, advances according to the plan, and provides regular feedback on work results.

6. Actively cooperate with the medical consortium and strengthen exchanges and cooperation with higher-level hospitals

Carry out all-round, multi-level and multi-channel cooperation and exchanges between the nursing field and higher-level hospitals, Learn and learn from advanced nursing concepts, practical experience, education and management, and in accordance with the requirements of the "Implementation Rules for the Evaluation Standards of Tertiary General Hospitals", strengthen exchanges and cooperation in nursing talent training, business technology, management, etc., to achieve the ultimate sharing of experience , Mutual benefit and win-win. How to write a nursing work plan (Part 4)

In 20__, the nursing research group will give full play to the functions of the scientific research group, actively organize nursing research activities, create a good nursing research atmosphere, and enhance the scientific research of our department’s nursing staff. Quality and scientific research capabilities.

1. Carry out nursing research work under the guidance of scientific research concepts based on promoting clinical practice.

2. Strengthen the core management strength of the nursing research team.

3. Set up a nursing scientific research guidance group to drive the scientific research work of group members.

4. Organize the proposal of nursing scientific research projects.

5. Carry out various forms of nursing scientific research activities to consolidate the scientific research foundation of team members.

6. Carry out a series of research on nursing research topics to accumulate scientific research foundation for applying for nursing research projects

7. Strengthen scientific research supervision and stimulate the scientific research enthusiasm of team members.

8. Actively complete the writing of nursing papers.

9. Annual scientific research goal: strive to publish 1 paper.

Specific work: March:

Convene a meeting within the nursing research group to discuss the annual plan and assign tasks (individual tasks and group tasks)

This Monthly intra-group activities: How to carry out nursing research design and paper writing skills

Speaker: Wei Min

April:

The scientific research group revised and determined the scientific research topic Content, fill in the scientific research topic

This month’s activity: Proposal of nursing research topic in the department

May:

Scientific research group meeting

In-group activities this month: Statistics-related knowledge

Speaker: Yuan Yuan

June

Research group meeting

In-group activities this month: Paper Appreciation

Speaker; member of scientific research team

July:

In-group activities this month: Scientific research design (optional) Repeat, balance)

August:

This month’s group activities: basic methods (observation, experiment, investigation)

September:

This month’s group activities: collecting data (querying, collecting, organizing information)

October:

This month’s group activities: statistical methods (statistical description, measurement , statistical inference of counting data, rank sum test, linear correlation and regression, introduction to statistical software)

November to December:

In-group activities this month: paper writing

End of December:

Convene an in-group meeting to summarize the annual work and formulate a work plan for the coming year. How to write a nursing work plan (Part 5)

In order to better do the work of our nursing staff, we have specially formulated a work plan for the annual nursing staff. Nursing staff are the workers who have the most, earliest, and closest contact with patients. The quality and image of nursing staff directly affect the image of the hospital. People say "three points of treatment, seven points of nursing". Although this sentence is not very accurate, it reflects the important role and status of nursing work.

Nurses have made positive contributions to people's health, thus being respected by society and known as "angels in white". In the new year, we insist on integrating the "patient-centered" humanistic nursing concept into more practical and specific work details. In terms of management form, we pursue "patient needs as service orientation" and focus on knowledge in business. Update and actively absorb multi-disciplinary knowledge, emphasize knowledge of the law, abide by the law, civilized and standardized services and create a good cultivation environment for patients in team building, and gradually train nursing staff to become managers, educators, caregivers and researchers of patient health . Specially formulated annual nursing work plan:

1. Strengthen on-the-job education of nurses and improve the professional quality of nursing staff

1. Strengthen the learning and mastering of relevant knowledge, organize regular teaching by nurses, and implement Take turns to give lectures on rules and regulations and professional training. In case of special difficulties, we can update knowledge and skills by asking doctors to teach and make records.

2. The nursing department plans to focus on strengthening the "three basics" of nursing knowledge and professional skills training. Senior nurses will take turns to answer questions, increase the intensity of the assessment, pay attention to actual results, and not be a mere formality, and conduct rankings. , the results will be included in the personal files as an objective basis for personal evaluation, and they will compete with each other until they meet the standards.

3. Do a good job in the rotation of hiring nurses, so that young nursing staff can combine theory and practice and master multi-disciplinary knowledge. and ability.

4. With the imbalance between nursing level and medical technology development, some nurses are sent to study abroad in a planned way to improve the quality of nursing staff and continuously update nursing knowledge.

2. Nursing safety is the focus of nursing management, and safety work must be unremitting

1. Monitoring of nursing staff: Strengthen management of newly transferred nurses and nurses with thoughts and emotions. , ensure key explanations and key follow-ups. Effectively carry out nursing safety management, reduce medical disputes and hidden dangers, and ensure patient safety.

2. Monitor new admissions, new transfers, and emergencies. Critically ill patients and patients with potential risks of medical disputes should focus on supervision, inspection and monitoring.

3. Supervision should be strengthened during holidays, weekends, busy work, fatigue-prone times, and shift handovers. and management.

4. Monitoring of nursing operations: infusion, blood transfusion, injection, various allergy tests, etc. Although it is a daily routine, if something goes wrong, it is a matter of life and death. The key points of monitoring in nursing management.

5. The nursing department conducts inspections of nursing safety hazards from time to time, finds problems, solves them, analyzes them from the perspective of itself and the department, analyzes the causes, and learns from them. Learn the lessons and propose preventive and improvement measures. Departments and individuals where the same problem occurs repeatedly will be held accountable to prevent serious errors and accidents.

3. Change nursing concepts and improve service quality

1. The Nursing Department continues to strengthen the construction of medical ethics and enhance work responsibility. Cultivate nursing staff to establish a "patient-centered" concept, take the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first consideration, and the patient's satisfaction as the first criterion. Strengthen proactive service awareness, quality awareness, and safety awareness. On the basis of further standardizing nursing operations, improve nurse-patient communication skills, thereby improving the quality of nursing care and ensuring the safety and effectiveness of nursing work.

2. Paying attention to the collection of nursing service demand information, the nursing department obtains patient needs and feedback information through return visits, conversations with outpatients and inpatients, and issuing satisfaction questionnaires. It often listens to doctors' opinions and promptly proposes improvement measures. At the same time, it also Provide incentives to nurses, mobilize their enthusiasm for work, and provide truly proactive services in terms of thoughts and actions. Apply the service concept of "Serve with Heart, Create Touch" into actual work. 3. Strictly implement the verification system, emphasize the implementation of secondary verification, strengthen safety management responsibilities, and prevent serious errors and accidents. Improve the quality of our care on the basis of safety.

4. Deepen family services and improve service quality. On the basis of cultivating nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses to establish a good professional image.

4. Make reasonable use of human resources to avoid overstaffing

The ratio of doctors to nurses in our hospital is unreasonable and there are few nurses. The work is heavy. The head nurse should reasonably allocate human resources according to the patient situation and nursing workload of the department, arrange flexible shifts, and increase the number of people working during peak periods. All nursing staff in the hospital should be on call when work needs it, so as to maintain quality and quantity. Provide satisfactory care to patients.

5. Establish legal awareness and standardize the writing of nursing documents

With the improvement of people's legal awareness and the promulgation of handling regulations, how to strengthen the legal system in nursing services and improve the legal system of nursing staff Awareness has become an important part of nursing management.

The Nursing Department strictly follows the requirements of the Provincial Department of Health for writing nursing documents. The nursing records are complete and objective. The meaning of writing nursing documents is clearly defined, the writing of nursing documents is standardized, and the writing of nursing documents is standardized. It also consults colleagues at higher-level hospitals to clarify how to write nursing documents well to meet the standard requirements. . Based on the actual situation of writing nursing documents in our hospital, we summarize and analyze and propose corresponding countermeasures to provide legal basis for evidence and protect the legitimate rights and interests of nurses and patients. Organize a nursing medical record writing competition and reward the winners.

6. Achievement of various nursing indicators

1. The basic nursing pass rate is 100%.

2. The integrity rate of first aid items reached 100%.

3. The passing rate of nursing document writing is ≥90%

4. The passing rate of nursing staff in the "Three Basics Assessment" reaches 100%.

5. The passing rate of sterilization for one person, one needle, one tube and one use reaches 100%.

6. Routine instrument disinfection and sterilization The bacterial qualification rate is 100%.

7. The disposable syringes and infusion (blood) sets have a 100% deformation rate.

I believe that as long as we work together to implement the above work, We will definitely achieve good results in our nursing work in the year.