Li Yan (pseudonym), from Xi 'an, Shaanxi, is 30 years old. 20 13, introduced by a friend, sinar went to a beauty hospital in Xi' an for rhinoplasty and double eyelid surgery, and had the first medical beauty treatment in her life. On 20 17, Li Yan came to the hospital again for collagen and hyaluronic acid filling surgery. After a while, she found induration under her eyes. Li Yan panicked and quickly asked the hospital staff. It was normal for the staff to return the goods, so under the persuasion of the hospital, Ms. Li charged about 60 thousand yuan and bought eleven hyaluronic acid and collagen for filling.
According to Li Yan's description, after filling, Li Yan found that not only the induration was not eliminated, but also pustules appeared under the eyes. Slowly, her face began to swell and ache. When Li Yan gave feedback to the hospital, the hospital staff said it was normal. First, she used hot towels and ice cubes. After a few months, Li Yan found that the pustule was getting worse and worse, and the medicine could not be applied. So the hospital arranged an operation for Li Yan. After several operations, the pustule didn't get better, but it got worse.
Seeing that the pustule has not been eliminated, Li Yan is getting more and more anxious. So accompanied by the hospital, Li Yan went to Beijing and Shanghai to consult experts. Experts say that if surgery is needed to remove the induration, there may still be no way to fully recover. Looking at the pustules and induration on her face, Li Yan felt extremely painful, and she felt angry and annoyed. Fortunately, with the passage of time, the pustules under Li Yan's eyes have disappeared, but the induration has been there.
It is understood that Li Yan is engaged in self-employment, and she has not worked since June last year because of induration and pustules in her eyes. "Girls love beauty and want to be beautiful, but now it's really hard. The induration under the eyes is still there, I can feel it when I touch it, and sometimes my eyes will swell and my vision will drop, which completely affects my normal life. " Li Yan said.
It is understood that Li Yan spent 1 10000 yuan before and after the operation. Now Li Yan hopes that the hospital can refund her surgery fee, lost time, mental damage compensation and post-treatment fee of 240,000 yuan. According to Li Yan's description, the hospital refused to agree to her appeal and said that it could refund about 6.5438+million yuan. At present, the matter is under further negotiation.