My experience of being cheated at a 4S store, is the 20,000 yuan repair fee really necessary?

After buying a car, repair and maintenance issues arise. Under normal circumstances, we often choose to go to relatively standardized 4S stores for maintenance and repairs. However, there is also the risk of being cheated. Next, I will share with you my experience of being scammed in a 4S store.

One weekend last year, I drove out for a business trip. On the way, I suddenly felt that the vehicle was stalling and refueling did not work. At that time, I didn't realize that this might be a mechanical failure. I thought it was a fuel consumption problem, so I simply found a nearby 4S store to check.

During the inspection at the 4S store, the technician told me that the spark plugs, throttle valve, etc. needed to be replaced, and the cost was about 20,000. When I heard this price, I was stunned. However, the return date from the business trip was imminent, and without any other choice, I had no choice but to take the car to the repair shop.

When I got the car and confirmed that the repair cost of 20,000 yuan really needed to be paid, I was still a little confused. How did such high expenses arise? So I started my own investigation.

First of all, I communicated with many automobile industry experts and came to the conclusion that my car was indeed breaking down, but the repair fee of 20,000 yuan was too high. On the other hand, I also looked up service manuals for similar models and found some problems by comparing them to the checklists myself: it seemed that some of the repair costs were unnecessary. For example, I rechecked the spark plugs and found that they weren't that big of a problem and didn't need to be replaced. At the same time, when inspecting the throttle, it was found that there was a small scratch on the new part, so it should be damage caused during the overall replacement, but it was inspected as usual.

My doubts and suspicions were confirmed and proven to be true. I went to other repair points to check, and they told me that if the repair was carried out according to the actual situation, the cost might be between 5,000 and 10,000 yuan, which was far less than what the 4S shop offered. All this reminds me that when problems arise in the future, I must master more professional knowledge and not be fooled by unnecessary store operations.

To sum up, being cheated by a 4S store is a very unpleasant thing. But if we understand more and stay alert, we can minimize unnecessary losses during the repair and maintenance stage. We need to be less careless and more thoughtful and cautious. I hope my experience will tell everyone to learn more and collect more evidence when choosing a 4S store, and not to be bothered by unnecessary maintenance fees.