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Five selected articles on evaluation of medical ethics and work style

I will continue to carry forward my spirit in the past year, do my job well, respond to the needs of patients, be responsible for patients, satisfy patients, and assume the role of a good doctor who saves lives and heals the wounded. Responsibilities. Below are five selected articles on the work evaluation of medical ethics and medical style that I compiled for you. I hope you like it!

Evaluation of the work of medical ethics and medical style 1

The year 20__ is about to pass, and the summary of the past is In order to devote myself to new work with higher enthusiasm, I summarize the personal work of medical ethics and medical style. In addition to successfully completing the technical work of the heavy clinical work, we also pay attention to the cultivation of medical ethics and medical style, improve our own moral standards, and take pride in caring services. We mainly focus on the three aspects of doctor-patient relationship, doctor-nurse relationship, and inter-nurse relationship. Work steadily and step by step.

"Eliminating human illness and improving health" is the ultimate goal of our medical industry. It is precisely because of this beacon that our efforts can be persevered. It is precisely because of this commitment that society has a strong commitment to health. The industry is in awe. Although the doctor-patient relationship is becoming increasingly tense, I always put patients first in clinical work, save lives and heal the wounded, and serve patients wholeheartedly. People-oriented, patients first exist as human beings, and politeness and high-quality service are the most basic requirements. We respect the personality and rights of patients, keep medical secrets for patients like friends, win the favor and trust of patients, and at the same time abide by the law. Practice medicine with integrity, politely refuse money and gifts, personal work summary of medical ethics and medical style.

Doctors and nurses are comrades in the same trench. They are closely dependent on each other, and building a harmonious medical-nursing relationship is the basis for the safe and effective conduct of all medical activities. Patients from all over the country come in droves, and continuing education personnel from all over the world come in an endless stream. They take the overall situation into consideration and work together in unity in clinical work. Everything starts from the clinic, and doctors and nurses work together for the sake of patients. In terms of professional treatment, we try our best to participate in the doctor's team rounds to gain a deep understanding of the condition. At the same time, we do our best to help new colleagues familiarize themselves with the environmental standard process. When the relationship between doctors and nurses is harmonious, the doctor-patient relationship will naturally be stable.

High-quality service is not only about attitude, but also requires strong professional quality as a strong backing. In the past year, I insisted on studying undergraduate courses to improve my own quality. In clinical work, I treated diseases and standardized medical service behaviors. I worked hard to learn foreign languages. I also used the resources of the hospital library to regularly read professional magazines in Chinese and foreign languages, and learned database retrieval knowledge. , thus understanding the new developments in this major has broadened the horizons, and the professional and technical level has been improved to a certain extent.

Evaluation of Medical Ethics and Medical Style Work 2

In 20__, under the correct leadership of the group company and the party and government of the hospital, the medical ethics and medical style work successfully completed the annual work tasks. At the beginning of the year, In accordance with the instructions of Chairman Wu of the group company to strengthen the construction of medical ethics and medical ethics in the medical and health care system, our hospital firmly establishes the concept of "saving lives and healing the wounded, loving and dedicating". Effectively solve the problem of "difficulty in medical treatment and high cost in medical treatment" that is strongly reflected by the people. The work of medical ethics and medical style has achieved gratifying results again. The medical ethics and medical style of our hospital are now introduced as follows.

1. Continue to pay close attention to the education of medical ethics and medical style

Thoughts are the guide to action, and what kind of thoughts there are will lead to what kind of actions. The hospital party and government attaches great importance to ideological education, and uses the "Tongmei Third Hospital News", "Party Office Newsletter", and "Medical Ethics and Medical Practice Briefing" as ideological weapons to actively publicize policies, regulations and typical cases of medical ethics and medical ethics; at the same time, it issues documents and holds meetings The hospital-wide meeting organized the majority of employees to learn the "Eight Honors and Eight Disgraces" and launched special rectification activities to combat commercial bribery. Enable the majority of employees to establish a correct outlook on life, values, and values ??of honor and disgrace. According to Mr. Lu's instructions, department directors and business backbones were organized to go to the mines to experience the hardships of miners' work, which further inspired the enthusiasm of the majority of medical staff to serve miners. At the same time, the "Standard of Conduct for Employees of Tongmei Third Hospital" was issued in terms of behavior, appearance, speech and demeanor. Standardizes employee behavior. Secondly, we vigorously build a hospital culture that forms the common values ??of all hospital employees. For example, the hospital spirit is "saving lives and healing the wounded, loving and giving," the hospital's service philosophy is "patients first, integrity first," and the hospital's moral philosophy is "dedication, integrity, and dedication." "Charity and dedication", and also strengthened the construction of a culture of integrity, thus standardizing the ethical behavior of medical staff from the corporate culture; at the same time, each department used shift meetings and political study meetings to review the "Eight Don'ts" issued by the Ministry of Health and the Provincial Health The "Ten Do's and Don'ts" issued by the department and the "Medical Ethics Standards for All Types of Hospital Personnel"; the Medical Ethics and Medical Style Office also conducts systematic medical ethics and medical style education for newly assigned staff and interns, thus making the medical ethics and medical style education of our hospital reach 100 %.

2. Conduct in-depth investigation and research among patients to effectively solve the problems that patients urgently need to solve.

Investigation and research have always been a fine tradition of our party. Without investigation, there is no right to speak. Only patients have the most say in the quality of medical ethics, medical style and medical services. To this end, the Medical Ethics and Medical Style Office organizes dedicated personnel to conduct service satisfaction surveys among wards and outpatients every month, solicit patients’ opinions and suggestions on the medical treatment, logistics services, and medical ethics and medical ethics of our hospital, and hold meetings with various departments. The problems reported by patients at the work break symposium and the problems reflected in the opinion book are classified and summarized, and opinions or suggestions to solve the problems are formulated and submitted to the joint meeting of the party and government for resolution.

This solves many practical problems for patients. For example, a liquid therapy center was opened to facilitate temporary infusions for infants and young children who live nearby, and microwave ovens were refurbished to provide hot meals for patients who brought meals; the back garden was renovated and fitness equipment was purchased to facilitate patients to resume exercise; and it was reset to facilitate patients' medical treatment. guidance icons and department signs; some patients reported that there were flies and mosquitoes in the wards in summer, so the screen windows of the whole hospital were renovated; some departments reported that the supply time of cold water was short, so the water supply time was extended; some patients reported that the supply of commonly used drugs Sometimes there are delays, so the Pharmaceutical Affairs Committee holds a special meeting to strengthen the connection between drug planning-purchasing-exporting, ensuring the supply of commonly used drugs, etc. Through the joint efforts of the majority of employees, the three satisfaction scores of our hospital have reached more than 95%, which has shortened the doctor-patient relationship and won praise from patients. From January to October this year, the hospital *** received 12 banners and 12 letters of gratitude.

3. Pay close attention to the hot issue of “red envelopes” that is of great concern to today’s society.

In __, our hospital took the lead in Datong City to introduce a reward and punishment system for withdrawing "red envelopes". In __, the reward and punishment system was revised. Medical staff who withdraw "red envelopes" will be commended and rewarded at the end of the year. Those who ask for and accept "red envelopes" will be fined five times the amount of the red envelope and will be suspended from work for three months. In short, on the one hand, we guide and encourage the vast majority of medical staff to adhere to noble medical ethics and medical practices, and on the other hand, we should deal with individual violations of professional ethics. Medical staff adopted a harsh and repressive policy. Due to the strengthening of the ideological education of employees and the complete supporting reward and punishment system, the withdrawal of "red envelopes" has become a common practice in our hospital. From January to October this year, the entire hospital organized and organized the withdrawal of "red envelopes" for 76 people 106 times, with an amount of 30,900. Yuan, among which the department with the most "red envelopes" refunded was the Department of Cardiovascular Medicine with 23 people (times) totaling 7,600 yuan, followed by the Department of Respiratory Medicine with 23 people (times) totaling 4,900 yuan; the individual with the most "red envelopes" was Comrade Ji Zhonghua, director of the Department of Cardiology, received 7 refunds totaling 3,400 yuan, followed by Comrade Li Pingshan, director of the Department of Orthopedics, who received 5 refunds totaling 2,700 yuan.

4. It is strictly prohibited to arbitrarily charge, arbitrarily bill, and prescribe "ride-on drugs" and medicines for clinical use.

Since entering __ years, under the correct leadership of the county party committee and county government, we have adhered to the service tenet of "people-oriented, patient-centered", firmly established the scientific concept of development, and established provincial-level courtesy units as our goal Taking this opportunity, we carried out in-depth activities of the Hospital Management Year and the Creation of an Integrity Hospital.

The specific work report is as follows:

1. High standards and strict requirements, and strive to create a polite unit.

At the beginning of this year, our hospital will face the review and acceptance of provincial courtesy units. In order to maintain this honor, we have carried out the creation work with high standards and high quality in accordance with the standards and requirements of provincial courtesy units. . And organically combined with the hospital management year activities, useful exploration and trials were carried out in many aspects such as spiritual courtesy construction, medical ethics and medical style, quality of medical care, high-quality services, and scientific management of the hospital, and achieved obvious results. From January to April, Outpatient and inpatient visits maintained a year-on-year growth rate of 18%. The quality of medical care has also been significantly improved, medical disputes have been significantly reduced, and patient satisfaction has also shown an upward trend in questionnaire surveys. All indicators have reached or exceeded the set goals, and it has been rated as an honest hospital and an advanced municipal health unit by the Municipal Health Bureau.

2. Strengthen scientific management and insist on strict management of the hospital.

In order to do a good job in __, we formulated and issued the "20__ Work Points" at the beginning of the year. The key information includes guiding ideology, overall goals, work priorities and safeguard measures. And quantify and refine various indicators. The Medical Department and Nursing Department issued a work plan on how to improve the quality of medical treatment and nursing care, and introduced and implemented the dean's administrative ward rounds system. The weekly administrative rounds of the dean conduct comprehensive inspections on department management, medical care quality, logistics support, labor discipline, environmental sanitation, medical ethics, charging standards, medical record writing, etc., listen to opinions, answer questions on the spot, and solve them immediately. Since its implementation, it has achieved remarkable results, filling many management loopholes and promoting the improvement of medical care quality and department administrative management. In order to implement the work of correcting medical malpractice, we have carried out preliminary preparations and pilot work for the Double Ten order, which has played a positive role in promoting rational use of drugs and reducing medical expenses.

3. Create a strong academic atmosphere and improve the overall quality of all employees.

20__ is the academic year of study in our hospital. In order to improve the professional and technical level of medical staff in the hospital, we have revised the pre-job training and re-vocational education programs and plans. The Medical Department, Nursing Department, Based on the different situations of various business and technical personnel, the hospital office has formulated teaching tools and training materials in a targeted and targeted manner, achieving weekly plans and monthly assessments, and the assessment and evaluation results are linked to wages and bonuses. We have further improved and standardized the first-diagnosis responsibility system, pre-hospital first aid process, emergency consultation system, and rules and regulations such as medical record discussion, medical record analysis, and standardized writing of medical records, and have intensified inspection and supervision to ensure that there are rules to follow. , there are systems to abide by, rewards and punishments are in place, and responsibilities are clear.

Work arrangements for April and May

According to the work points, in May this year, we will carry out work in the following aspects:

1. Continue to carry out in-depth hospital management The annual activities will be standardized and implemented item by item in accordance with the "Hebei Provincial Hospital Management Annual Evaluation Rules".

2. Efforts should be made to do a good job in the evaluation and acceptance of provincial-level civility units in our hospital by the Provincial Civilization Office, and strive to meet the standards in one go and maintain honor.

3. Increase the comprehensive promotion and implementation of the Double Ten Double Ten ordering work to effectively reduce the burden on patients.

4. Strengthen internal management, increase revenue and reduce expenditure, focus on controlling the phenomenon of "runs, leaks, drips and leaks", strictly enforce charging standards and procedures, and reduce medical costs.

5. Continue to strengthen the construction of medical ethics and medical ethics, implement various systems, and strictly regulate medical behaviors.

6. Further implement the responsibility system and accountability system for medical and property safety to prevent the occurrence of medical errors.

Plan and carry out the "5·12" Nurses' Day knowledge contest and art performance to enrich employees' spare time life and vigorously advocate advanced hospital culture.

Evaluation of Medical Ethics and Medical Style Work 3

In 20__, under the correct leadership of the County Health Bureau and the Hospital’s Medical Ethics and Medical Style Office, our hospital’s medical ethics and medical style work was successfully completed throughout the year. work tasks. At the beginning of the year, our hospital firmly established the concept of "saving lives and healing the wounded, loving and dedicating" in accordance with the instructions and work requirements of the County Health Bureau on strengthening the construction of medical ethics and medical ethics. Effectively solve the problem of "difficulty in medical treatment and high cost in medical treatment" that is strongly reflected by the people. The work of medical ethics and medical style has achieved gratifying results again. The medical ethics and medical style of our hospital are now introduced as follows.

1. Continue to pay close attention to the education of medical ethics and medical style

Thoughts are the guide to action, and what kind of thoughts there are will lead to what kind of actions. The hospital's Medical Ethics and Medical Style Office attaches great importance to ideological education, and uses the "Medical Ethics and Medical Style Briefing", the hospital bulletin board on medical ethics and medical style knowledge, and all-staff lectures on medical ethics and medical style as ideological weapons to actively promote the policies, regulations and typical cases of medical ethics and medical style; at the same time, We issued documents and convened a hospital-wide meeting to organize employees to learn the "Eight Honors and Eight Disgraces", and launched special rectification activities to combat commercial bribery. Enable the majority of employees to establish a correct outlook on life, values, and values ??of honor and disgrace. According to the instructions of the hospital's Medical Ethics and Medical Style Office, the whole hospital was organized to study the "Code of Conduct for Medical Institutional Employees" to standardize the behavior of employees in terms of behavior, appearance, speech and behavior. Secondly, we vigorously build hospital culture, which forms the common values ??of all hospital employees. For example, the hospital’s motto is “rigor, dedication, pragmatism, and innovation”, the hospital’s mission is “quality as the core, and serving the people wholeheartedly.” The vision is to "be self-reliant and enterprising, realistic and harmonious, and strive to create a hospital that satisfies the people." At the same time, it also strengthens the construction of a culture of integrity, which regulates the ethical behavior of medical staff from the hospital culture; at the same time, each department uses handover meetings and various study sessions to focus on Wen studied the "Eight Don'ts" issued by the Ministry of Health, the "Ten Don'ts" issued by the Provincial Department of Health, and the "Medical Ethics Standards for All Types of Hospital Personnel"; the Medical Ethics and Medical Style Office also conducted systematic medical ethics tests for newly assigned personnel and interns. Education on medical ethics and ethics in our hospital has reached 100%.

2. Conduct in-depth investigation and research among patients to effectively solve the problems that patients urgently need to solve.

Investigation and research have always been a fine tradition of our party. Without investigation, there is no right to speak. Only patients have the most say in the quality of medical ethics, medical style and medical services. To this end, the Medical Ethics and Medical Style Office organizes dedicated personnel to conduct service satisfaction surveys among wards and outpatients every quarter, solicit patients’ opinions and suggestions on our hospital’s medical treatment, nursing, logistics services, and medical ethics and medical ethics, and communicate with various departments. The problems reported by patients at the work break symposium held by the department, as well as the problems reflected in the opinion book, are classified and summarized, and opinions or suggestions to solve the problems are drawn up and submitted to the joint meeting of the party and government for resolution. This solves many practical problems for patients. For example, the layout of the hospital has been redesigned to facilitate outpatient treatment; guidance icons, logos, and department signs have been reset to facilitate patient treatment; some patients reported that medical staff have poor service attitudes, and the hospital's Medical Ethics Office organized a meeting between department directors and head nurses Feedback and education meetings; some outpatients reported that they were dissatisfied with the nurses' operating skills, so a head nurse meeting was held and each department strengthened training; some patients reported that the hospital did not have a canteen, so our hospital has included the opening of a canteen in the hospital's annual plan. In the process of preparing to build a canteen, through the joint efforts of the majority of employees, the overall satisfaction rate of our hospital has reached more than 95%, which has shortened the doctor-patient relationship and won praise from patients. From January to October this year, the entire hospital received letters of gratitude and praise from patients and their families.

3. Pay close attention to the hot issue of "red envelopes" that is of great concern to today's society.

Our hospital has conducted many lectures to educate and assess employees, and has organized and studied the "Eight Industry Disciplines of the Ministry of Health", "Code of Conduct for Employees in Medical Institutions", and "Eight Honors and Eight Disgraces" for many times. Medical staff who return "red envelopes" will be commended and rewarded at the end of the year, and those who ask for and accept "red envelopes" will be subject to corresponding fines and penalties. In short, on the one hand, we guide and encourage the vast majority of medical staff to adhere to noble medical ethics and medical practices, and on the other hand, we should Some medical staff who violate professional ethics adopt harsh and high-pressure policies. Due to the strengthening of the ideological education of employees and the complete supporting reward and punishment system, our hospital did not accept "red envelopes" throughout the year.

4. It is strictly prohibited to arbitrarily charge, arbitrarily bill, and prescribe "ride-on drugs" and medicines for clinical use.

The focus of correcting unhealthy trends in the industry this year is still to curb arbitrary charges and strive to provide patients with quality services. The specific measures are as follows: First, the medical department will learn about the charging situation of each department from the social security every month. If it finds that arbitrary charging, over-billing, and prescribing "ride-on drugs" are found, the department will be asked to correct them immediately; second, the inpatient department will ask each department to make monthly inquiries In accordance with the charging standards of Class II A hospitals, inspections are conducted one by one, and unreasonable charges must be adjusted; thirdly, in order to prevent drugs from being used in clinical trials, there is a sudden abnormal increase in the dosage of a certain drug, or commercial bribery is used to distribute the drug. , immediately cancel the distribution of this drug in our hospital. At the same time, according to the "__ County People's Hospital Medical Ethics and Medical Style Evaluation and Reward and Punishment System", arbitrary charges, excessive billing, and prescribing of "ride-on drugs" will be severely dealt with. In addition, in order to truly reflect the hospital's purpose of "taking quality as the core and serving the people wholeheartedly", we have exempted and exempted some patients with financial difficulties from necessary medical expenses.

5. Vigorously promote the spirit of "taking quality as the core and serving the people wholeheartedly"

Advocate among all employees of the hospital that everyone, rich or poor, high or low should be treated equally during medical treatment, and especially care and love Groups in difficulty and disadvantaged groups truly embody the warmth of the socialist family. Protect patients’ right to confidentiality and respect national customs and religious beliefs. Implement high-quality medical care, high-quality nursing, and high-quality services to achieve a general hospital with good services, good quality, good medical ethics, and people's satisfaction. Due to our superb medical skills, reasonable fees and good medical ethics and style, our hospital has a high reputation in __ County.

Although our medical ethics and medical style have achieved good results, there are still shortcomings. First, there are still some phenomena of shirking patients, randomly recording fees, and being impatient with patients; secondly, there is a lack of "going out". "Please come in" and exchange experiences with brother hospitals to explore new ideas for the development of medical ethics and medical ethics; again, the learning materials for medical ethics and medical ethics are insufficient and outdated, and cannot keep up with the needs of the reform situation.

In the future, we must continue to strengthen In terms of medical ethics and medical style education and rewards and punishments, it is necessary to strengthen the exchange of experiences among brother hospitals, combine the spirit of the 17th National Congress of the Communist Party of China, and closely follow the direction of reform and development, so as to bring the medical ethics and medical style work of XX County People's Hospital to a new level.

Evaluation of Medical Ethics and Medical Style Work 4

After studying the spiritual education activities of medical ethics and medical style, I have deep feelings. As the manager of the medical office, I should take the lead in setting an example. The quality of medical quality management is related to the quality of medical ethics and medical style. The quality of medical ethics and medical style will inevitably affect the quality of medical services. The education of medical ethics and medical style must be constantly pursued and the ideological problems of medical staff must be fundamentally solved, so that medical staff can realize that serving the people's health wholeheartedly is the fundamental purpose of socialist medical ethics and medical style. It is necessary to establish a "patient-centered" concept and the work process must be reasonable.

As a party member and an ordinary medical staff, I must conscientiously implement the following based on my own actual situation: development must have new ideas, reform must have new breakthroughs, opening up must have new situations, and various The work must have new measures and spirit, and give full play to the vanguard and exemplary role of party members. We must stand unswervingly at the forefront of the trend of the times. We must integrate learning and practicing the Scientific Outlook on Development with the current work of the hospital, as well as planning for future medical work and people's health, and strive to improve our professional ethics and professional quality, and improve the quality and level of medical services. I think the following four aspects should be achieved:

1. Improve learning ability and further enhance one's own quality.

Arm your mind with professional knowledge and implement it into your daily work. In learning, there must be purpose, direction, and systematic thinking. No matter what you learn, you must combine it with the promotion of your own work and make good use of it in practice to solve the problem of not paying enough attention to learning, not having a solid foundation, and not having obvious work results. question. We must have a sense of crisis and urgency in learning, regard learning knowledge and improving quality as urgent tasks for survival and development, regard learning as a kind of work and pursuit, and strive to become a learning employee. Through learning, we must constantly improve our theoretical level and improve our level of knowledge and enhance the ability to do their job well.

2. Improve work ability and further enhance the awareness of serving disadvantaged groups

We must fully serve the patients who are suffering from diseases and need us to give more care and attention. Enthusiasm, after learning, we must widely carry out professional ethics education among the majority of employees of "loyalty to duty, dedication to work, pioneering and enterprising, and willingness to contribute", establish the purpose of enthusiastic service, use our professional knowledge to relieve them of their suffering, and serve our county Economic development provides a good environment.

3. Improve innovation capabilities and further enhance the authenticity of work.

With the development of modern science and technology, while bringing us convenience, medical work will face more and more new scenarios and problems, such as environmental pollution and environmental damage, which will lead to an increase in the spectrum of diseases. Changes and the continuous improvement of living standards have caused an increase in hyperlipidemia and hyperemia. To take our medical work to a new level, all employees in the hospital must improve their innovation capabilities.

Give full play to the advantages of modern science and technology for our own use, be good at using new diagnostic and treatment equipment, diagnosis and treatment technology, continuously improve the level of disease diagnosis, reduce the rate of misdiagnosis and missed diagnosis, use drugs rationally, constantly summarize experience, strengthen external cooperation and exchanges, and improve our disease diagnosis and treatment Work to a new level.

4. Improve self-discipline and further enhance the image of medical workers.

Our words and deeds not only represent individuals, but also represent the image of the party. We must cherish the party's political reputation, behave upright, walk a good path in life, and establish a good image. Efforts should be made to standardize service behaviors, strengthen job responsibilities and industry self-discipline systems, and form a regulatory system for public opinion supervision and patient participation. We must correctly understand ourselves and cultivate a noble personality. Be humble and always adhere to the good style of being modest and prudent, guarding against arrogance and impetuosity. In short, we must not only have strong learning ability and good work ability, but also have good innovation ability and self-discipline ability. Learn to look at people and things from a comprehensive, developmental, and connected perspective, and improve your ability to think dialectically and understand, analyze, and deal with problems. It is necessary to continuously strengthen the education and transformation of world outlook, outlook on life and values, and shape the unique personality of medical workers.

Medical Ethics and Medical Style Work Evaluation 5

20__ is about to pass. Summarizing the past is to invest in new work with higher enthusiasm. Medical Ethics and Medical Style Personal Work Summary. In addition to successfully completing the technical work of the heavy clinical work, we also pay attention to the cultivation of medical ethics and medical style, improve our own moral standards, and take pride in caring services. We mainly focus on the three aspects of doctor-patient relationship, doctor-nurse relationship, and inter-nurse relationship. Work steadily and step by step.

"Eliminating human illness and improving health" is the ultimate goal of our medical industry. It is precisely because of this beacon that our efforts can be persevered. It is precisely because of this commitment that society has a strong commitment to health. The industry is in awe. Although the doctor-patient relationship is becoming increasingly tense, I always put patients first in clinical work, save lives and heal the wounded, and serve patients wholeheartedly. People-oriented, patients first exist as human beings, and politeness and high-quality service are the most basic requirements. We respect the personality and rights of patients, keep medical secrets for patients like friends, win the favor and trust of patients, and at the same time abide by the law. Practice medicine with integrity, politely refuse red envelopes and gifts, personal work summary of medical ethics and style.

Doctors and nurses are comrades in the same trench. They are closely dependent on each other, and building a harmonious medical-nursing relationship is the basis for the safe and effective conduct of all medical activities. Patients from all over the country come in droves, and continuing education personnel from all over the world come in an endless stream. They take the overall situation into consideration and work together in clinical work. Everything starts from the clinic, and doctors and nurses work together for the sake of patients. In terms of professional treatment, we try our best to participate in the doctor's team rounds to gain a deep understanding of the condition. At the same time, we do our best to help new colleagues familiarize themselves with the environmental standard process. When the relationship between doctors and nurses is harmonious, the doctor-patient relationship will naturally be stable.

Excellent service is not just about attitude, but also needs strong professional quality as a strong backing. In the past year, I insisted on studying undergraduate courses to improve my own quality. In clinical work, I treated diseases and standardized medical service behaviors. I worked hard to learn foreign languages. I also used the resources of the hospital library to regularly read professional magazines in Chinese and foreign languages, and learned database retrieval knowledge. , thus understanding the new developments in this major has broadened the horizons, and the professional and technical level has been improved to a certain extent.

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