Legal analysis: After a medical dispute occurs, the emergency response plan should be activated immediately and the following emergency control measures should be taken to prevent the situation from further expanding:
1. After receiving notification from the medical department , all relevant departments rushed to the scene in a timely manner according to their responsibilities and dispute risk level handling requirements.
2. Business department staff should immediately conduct preliminary investigation and verification, truthfully report the relevant situation to the hospital leadership, and organize relevant medical staff to take effective measures to avoid or reduce damage to the patient's health and prevent the damage from expanding; Receive patient personnel and inform and explain relevant situations to family members.
3. When both doctors and patients are present together, the business department shall seal and unseal on-site physical objects and related medical records in accordance with the "Medical Accident Handling Regulations".
4. If a patient dies in a medical institution, the medical department should advise the family members to move the body to the funeral parlor in accordance with regulations. If both the doctor and the patient cannot determine the cause of death or disagree, the patient is advised to apply for an autopsy in accordance with regulations.
Legal basis: "Regulations on Handling Medical Accidents"
Article 11 During medical activities, medical institutions and their medical staff should report the patient's condition, medical measures, medical risks, etc. Inform patients truthfully and answer their inquiries in a timely manner; however, adverse consequences for patients should be avoided.
Article 12 Medical institutions shall formulate plans to prevent and deal with medical accidents to prevent the occurrence of medical accidents and reduce the damage caused by medical accidents.
Article 14 If a medical accident occurs, the medical institution shall report it to the local health administrative department in accordance with regulations. If the following major medical negligence occurs, the medical institution shall report to the local health administrative department within 12 hours: (1) It results in the death of the patient or may be a medical accident of level two or above; (2) It causes personal injury to more than three people; (3) ) Other circumstances specified by the health administrative department of the State Council and the health administrative department of the people's government of the province, autonomous region, or municipality directly under the Central Government.