"Insurance+medical care" model to build a people-friendly hospital. Sunshine Insurance cooperates with the government to develop exclusive health insurance products that are closely integrated with medical care. Within the scope of insurance liability, customers can reimburse 100% within the basic medical scope, and the highest reimbursement rate outside the medical insurance scope can reach 100%. The "direct compensation" service was introduced, and patients and hospitals implemented real-time reimbursement settlement, which greatly reduced patients' medical expenses and allowed customers to enjoy convenient services. The "insurance+medical care" model explores the establishment of a new medical security system with the participation of the government, the market and individuals, expands the scope of people's medical security, promotes the reform of medical system and medical security system, and provides enlightenment and thinking for the reform of China's medical and health system.
Relying on the unique advantages of medical insurance resources, Sunshine Insurance organically integrates the resources of Sunshine Ronghe Hospital and Sunshine Property Insurance, and opens up the linkage operation process through the intelligent system to realize the deep integration of insurance and medical care. Focus on the injured, pay attention to the physical and mental health of the injured, and change the original single process of providing claims service into a composite process of online nursing service and offline claims service.
Excellent customer service has always been the unremitting pursuit of sunshine. "Let our service be the reason for customers to choose sunshine" has become the action guide of every sunshine person. In the future, Sunshine will constantly improve and optimize the form and content of customer service, make the service more intimate and better, and let people have more sunshine.