How to solve the "difficulty in seeing a doctor" has been explored by all walks of life. On May 19, Huatian Medical Association, the Second Affiliated Hospital of Shantou University School of Medicine, went into Ziyun Community of Xinjin Street to carry out free clinic, established the first community health window, opened a green channel for residents in the area to make appointments and make expert referrals, and sent convenient medical services to the places where people needed them most, striving to solve these medical problems for the people.
Expert clinic doctor's advice "free square dance"
Before 9: 00 am on May 19, a row of umbrellas, tables and chairs, and medical equipment were set up on the platform in front of Ziyun Garden Club, which attracted many people who went out to buy food in the community and walked around to find out.
Originally, the Second Affiliated Hospital of Shantou University School of Medicine (hereinafter referred to as "the Second Affiliated Hospital of Shantou University") organized Wang Wei, Assistant Dean of the Second Affiliated Hospital of Shantou University, Yang Jingqiu, Chief Physician of Cardiovascular Department, Deputy Chief Physician of Internal Medicine and Chief Physician of Urology Department, Chen, Chief Physician of Endocrinology Department, Feng Jing, Deputy Chief Physician of Chinese Medicine Department, Dr. Wu Xiaoling and Dr. Chen Shaoqun of Huatian Medical Association to enter the community for free clinic.
An old man hurried home to get his own test report and came to Dr. Wang Wei for consultation. After a while, he called his wife downstairs with a medical report. Aunt said that she had a serious night sweats recently and was worried that there was a big problem with her body. Dr. Wang Wei reassured her after reviewing the results of her physical examination in detail. Judging from the test results, there is nothing unusual, and all indicators are good. "You can drink plenty of water in hot weather, and you can go to the park for square dance when you are free at night, which is different from walking. Dancing square dance with hands and feet can stretch your bones and muscles from all angles. If you insist on 1 month, the sweating situation will be improved. " Wang Wei said.
A talkative old man asked Director Chen how to prevent diabetes and how to eat and monitor daily. The two chatted for more than half an hour. At that time, the free clinic was almost over. Director Chen is not anxious or annoyed, and patiently answers his questions.
Explore "15 minute primary health care service circle"
On the day of the activity, Huatian Medical Association, the Second Affiliated Hospital of Shantou University, also established the first community health window, which opened a green channel for residents in the area to make appointments, register and refer experts from the Second Affiliated Hospital.
After the opening of Ziyun Community Health Window, residents in this community can directly contact Huatian Medical Association, the Second Affiliated Hospital of Shantou University, through daily health consultation and medical treatment. Common diseases can be diagnosed and treated by experts sitting in the clinic of the Second Affiliated Hospital of Shantou University. For patients who need to be referred to the hospital for examination, examination or hospitalization, Huatian Medical Association, the Second Affiliated Hospital of Shantou University, enjoys convenient and priority consultation services through the "green channel" of the hospital.
At the same time, in order to implement the national policy of "first consultation at the grass-roots level, graded diagnosis and treatment, and two-way referral", Huatian Medical Association, the Second Affiliated Hospital of Shantou University, provides a series of services such as appointment registration, health consultation, medical guidance, follow-up reminder, home delivery of medicines, and medical referral, which effectively solves the problem of "difficult and expensive medical treatment" for community residents.
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Huatian Medical Association actively follows up.
Intimate telephone inquiries about illness, medical staff on-site service.
Different from developed countries, such as rich medical resources, well-educated patients, high compliance of patients with doctors, long-term communication between doctors and patients, and perfect follow-up system, doctors in China generally think that follow-up is very important, but it takes a lot of manpower and time and is difficult to implement in practice. Follow-up plays an important role in observing and summarizing curative effect, preventing recurrence and early intervention of new diseases. In this regard, Huatian Medical Association, the Second Affiliated Hospital of Shantou University, took the initiative to undertake some follow-up tasks and sent intimate services to patients.
It is reported that a week after Mr. Wang was discharged from the hospital, the medical staff of Huatian Medical Association, the Second Affiliated Hospital of Shantou University, immediately conducted the first telephone follow-up, including asking about his physical recovery after discharge, whether he took medicine on time, diet, sleep and defecation, and reminding him of the re-examination time. The day before the patient's re-examination, the medical staff called Mr. Wang again to remind him and confirm the time of the visit. On the day of the review, the medical staff of Huatian Medical Association waited for the patient in the Second Affiliated Hospital of Shantou University, accompanied him to the department for a follow-up visit, and made a head CT examination. Finally, according to the patient's request, he took the test report on behalf of the patient and sent it to the attending doctor and the patient.
There is also a patient who is weak after operation, but needs to return to the clinic on time to check the urine routine. The medical staff of Huatian Medical Association, the Second Affiliated Hospital of Shantou University, learned about this situation during telephone follow-up and sent two medical staff to collect samples and send them to the hospital for examination. The patient said that such a service is too convenient for patients whose family members are busy with work and no one takes care of them.