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1, it matters. If there is a relationship, there will be customers, and if there is a market, there will be a market to attract customers to invest;
2. If you can't reach the first item, you must have skills. After a long time, the employees have improved their skills and their reputation has gone out. Wine is not afraid of the deep alley;
3. If you can't achieve the above two, you must have money. If you have money, do hardware measures. If you don't have a second home, build a shop as a hotel and do hardware services. You are not afraid that the boss who drives a good car will not come, and they will be proud, or they will be killed if they don't come. If the technology fails, it can be sent abroad for training. Nothing can be cleared with money. There is no relationship that money can't handle, and there is no way that Qian Qing can't handle. China's society is like this, in a word, black! You are black! It's getting darker!
The above is a macro description, specifically, it should be the premise of operating a repair shop, mainly considering the following points (the actual situation depends on the size of the repair shop you want to open):
First, the cost of investment planning:
1, equipment investment. This is more anti-money. The major parts include the lift, computer testing equipment, four-wheel locator, painting room and body correction frame, while the minor parts include the tire dynamic balancer, engine hanger, engine oil pump, engine gearbox bracket, air conditioning test oil pump, shock absorption disassembly platform, bearing unloading platform, oxygen welding machine, laser cutting machine, molding machine, engine workbench, spray gun and common tools for employees. There are many more, so I won't say much here.
2. Purchase quantity of accessories. (This item is closely related to the actual size of the repair shop. )
3. Water and electricity, communication, fuel, business investigation, employees' wages and benefits, work clothes, labor insurance losses, office supplies, publicity and planning, rental fees, etc.
Second, collect technical strength.
1, all types of workers' skills should be handled well, and workers in sheet metal, electromechanical and painting should have excellent experience and skills. Experienced and skilled masters will not damage the accessories of customers' vehicles, and dare to start when encountering difficult vehicles; Secondly, the comparison of responsibility, carefulness, dedication and basic quality. A master with these three virtues will reassure customers and you will feel at ease. At the same time, it will develop many vehicle failures that customers don't know, and increase your income. A master with strong basic quality won't eat, take, card or deduct anything from the customer, which will make the customer feel that you are well managed. A master with high quality won't haggle over time with you, and he will never neglect when he meets an old customer who can help, not to mention that businessmen are black-hearted and workers have friendship and feelings. In fact, this is easier said than done. Good technical requirements are high, which will increase your cost invisibly. But no matter what job you do, you must have excellent talents, and you must be one of the best.
In the technical field, there must be a person with strong comprehensive ability to supervise and manage these people. This is the so-called technical director. You must be good at solving intractable diseases and let customers go around the repair shop. Only if you can solve them can you occupy a place in the maintenance industry. In addition, the technical director should take the responsibility of vehicle ex-factory inspection, employees should conduct self-inspection and the technical director should conduct a comprehensive inspection to prevent all unsafe and unqualified vehicles from leaving the factory.
3. The service team is good. Service receptionist is the core besides workshop technicians. He controls the customer's first impression of the enterprise, and also controls the cost and profit of each car. Good service reception can take care of the overall situation, saying that the living die and the dead live. People who are happy outside are good at making friends, people who are happy inside are good at making friends, and people who are happy in interests are good at "eating, taking and giving".
Third, the purchase channels of accessories
1, authentic accessories This is the principle of all repair shops, and this channel cannot be broken;
2. Authentic manufacturers of accessories other than suppliers, different customers have different needs. In order to fully satisfy customers and give full consideration to customers, the accessories to be delivered from the factory should also be prepared. Nothing is impossible as long as the customer agrees.