Legal analysis: it is illegal for a beauty salon not to refund money. You can negotiate with the beauty salon first. If the negotiation is unsuccessful, you can report to the consumer association or go to court.

Legal basis: Article 7 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.