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? According to the official account of WeChat, the Working Committee of Dunhuang Road Sub-district in Qilihe District of Lanzhou City and the Sub-district Office of Dunhuang Road in Qilihe District of Lanzhou City issued a briefing. 1October 1 14 in the afternoon, someone posted that "no one answered the phone in Jingangcheng Community" and forwarded it on WeChat, Weibo and other platforms. The Qilihe District Party Committee and District Government attached great importance to it and ordered the Party Working Committee and Office of Dunhuang Road Street to immediately investigate and seriously rectify it. After investigation, the cell phone displayed in the video is indeed on hold. When a community worker receives a phone call from a returnee from a centralized medical observation point asking for nucleic acid testing, he puts the phone on hold and returns to the office to verify the electronic account of the person. The attitude of community workers towards residents entering the community office area is blunt, and the situation is true; There are two office telephones in the community, serving more than 2000 residents in the jurisdiction/kloc-0. Due to the large number of telephone consultations during the epidemic and the long time of a single call, the telephone can not be answered in time in some time periods.
? In response to the above problems, the Street Party Working Committee and the office deeply reflected and seriously rectified, conducted work interviews with the main leaders of the community party committees, and criticized and educated the relevant staff; Further strengthen work discipline, deepen ideological understanding, change employees' service attitude and improve service ability; The community will add another service phone to answer residents' demands in time; All community workers in the whole street are required to learn a profound lesson, take it as a warning, strictly abide by various work disciplines, and resolutely put an end to such situations from happening again.