Consultant: Hello, welcome! This way, please. Have a seat! What's your name, please

customer: my last name is Zhang.

consultant: hello, miss Zhang, are you doing facial care or body care today?

customer: I want a facial.

Consultant: OK, Miss Zhang, your skin is quite good, with fine pores, fair complexion, delicate and smooth. The only fly in the ointment is that your skin is not hydrated and a little dry. Your skin should be dry.

customer: yes, sometimes the skin feels dry and painful.

Consultant: Miss Zhang, it's autumn and winter, and your skin is dry and painful because of lack of water. When the water content of skin is low, it can't absorb other nutrients, and the skin will become dry and its resistance to the outside world will be reduced, and then a series of skin problems will appear, such as the increase of fine lines.

customer: yes, I think there are many fine lines around my eyes.

Consultant: Yes, Miss Zhang, I noticed the fine lines in your eyes, but the problem is not too serious. If we add special eye care to the facial care course, it only takes one skin cycle, and the fine lines will obviously fade and the skin around your eyes will be firm.

Long-term care will delay the aging of the skin, and with proper nutrition or moisturizing, it will look several years younger than peers.

customer: really? What products do you suggest I use?

Consultant: Yes, Miss Zhang, our beauty salon has just launched a series of autumn skin hydrating suits, which are especially suitable for you. May I introduce them to you?

customer: ok!

Consultant: Miss Zhang, our hydrating set includes five items: professional skin care cleanser, hydrating mask, massage cream, water storage activating gel and cream. It can deeply replenish water to the skin, repair cells layer by layer, store and lock water at the same time, prevent skin from aging, and increase skin elasticity and luster. If you continue to take care of it, you can also whiten the skin and fade fine lines.

moreover, it adopts Chinese herbal medicine formula and liposome technology, which can make the nutrition be absorbed and utilized by the skin 1%, and its nature is mild, and 9% of our customers here have a particularly good response effect.

Miss Zhang, I believe this product will improve your skin.

customer: how much is this product?

Consultant: Miss Zhang, our set of products is worth 792 yuan, and we can give you a project card worth 792 yuan (including all the services of beauty salons, such as the value of aromatic open backs), and you can become our member and enjoy the preferential points policy.

customer: how often do I come?

consultant: once a week, four times a month.

customer: ok, please wrap the product for me. Extended information

Customers come to beauty salons for beauty. A proper compliment from a beautician can bring us closer to customers. People in China often say that they hate flattery, but they can't help secretly being happy even though they know it's exaggerated. Everyone wants to be praised, admired and respected, but praise must be just right to get good results, and we must master the difference between comfort and disgusting. If a customer is fat, then I say she has a good figure, she will not be happy and think I am hypocritical.

Praise must be skillful and be good at discovering new points. What is new? For example, if you praise a rich customer for her wealth, she may get bored because she listens too much. However, if you praise her for her good taste in some aspects, her temperament in speech, and her gentle heart under her strong appearance, she will feel very happy and think that this is my self-knowledge.

We should be good at discovering what the other party is proud of, and once we find it, we will immediately admire it sincerely and cause the other party to recall or talk about it. Remember, when the customer talks to us about her past, she really treats us as friends.