Adolescents are in an important period of physical and mental development. Mental development and competition pressure are increasing. Especially in the current rapid development of society, the ecological and social environment for development and growth are becoming increasingly complex. Physical and mental development The negative impact on young people is getting bigger and bigger, making the mental health problems of teenagers more obvious and prominent than before.

As a junior high school located in a rural area in an ethnic minority area, Hexi Middle School has many parents who have been working in other places to earn money for many years, causing some students to face competition and pressure in both study and life. At the same time, the lack of effective supervision from parents and the lack of effective communication between students and parents has led to some students having certain psychological problems. For example, withdrawal, anxiety, laissez-faire, willfulness, self-isolation, etc. The existence of these psychological problems has brought a series of adverse effects on their study, life and mental health. When they can't find a suitable person to talk to and vent to, and unable to relieve their depression, some go to Internet cafes or use mobile phones to surf the Internet and play games to relieve their loneliness. Some even skip classes, smoke, etc. and become problem teenagers.

In view of the above situation, we have tried to carry out psychological consultation work. By regularly organizing students to attend lectures to understand the common sense of mental health, students have learned about mental health and hygiene, the manifestations of psychological problems, and the prevention of mental health. Basic knowledge of mental health treatment and other basic knowledge further clarified the relationship between mental health and physical health, and initially mastered the basic methods of mediating emotions, relaxing body and mind, correctly understanding oneself and others, correctly handling relationships with classmates, teachers and parents, and trying to communicate with others. The knowledge and methods learned can initially solve psychological problems, and knowledge competitions and blackboard newspapers can be used to strengthen the learning effect. Use psychological counseling methods to guide and help students overcome psychological barriers and promote students' physical and mental health.

In short, through the above various efforts, we have enabled students to initially understand the importance of psychological problems, learn the knowledge of psychological lectures, and initially master the basic methods of solving psychological problems, so that students can actively Face competition and pressure in life and study with an upward, optimistic and peaceful attitude, overcome difficulties, maintain good relationships with others, establish a correct world view, outlook on life and values, and set a positive, attractive and superior goal. , thereby maintaining a healthy psychology and promoting one's physical and mental health and all-round development.

Although we have achieved certain results in our attempts and efforts to actively carry out psychological counseling activities, there is still a big gap compared with the expectations of parents and students, and there are still many deficiencies and problems. . We believe that if we want to do a good job in psychological counseling, we must strengthen our academic cultivation and strive to master rich psychological lecture knowledge and methods of treating psychological problems. What is more important is to strengthen communication with students and parents, strive for the support and cooperation of parents and students, make targeted efforts, and form synergy from all aspects to work together to promote the physical and mental health and all-round development of students and parents.

In the future, we will continue to work hard, actively explore, strive to do better psychological counseling work, and make greater efforts and contributions to the physical and mental health of students.

Consultant probation period work summary 5

In 20xx, I officially transferred from the project manager position to the consulting position. Although the project I led and implemented was not large, through my daily accumulation and the guidance of my seniors, I was able to complete several pre-sales support tasks without any mistakes. I now summarize the several pre-sales support tasks as follows: < /p>

1. YC customer: This is the first time since I transferred to a new job that I went to a customer with colleagues from the sales department for pre-sales communication. The protagonist of this communication was the sales manager. After this communication, it opened my eyes and completely changed my impression of my colleagues in Mingyuan Sales Department. In the past, when working in the implementation department, I needed to have a deep understanding of the business background and product details. However, how to vividly show the highlights of our system to customers in the limited number of interactions with customers requires comprehensive human requirements. Higher:

1) Interpersonal communication skills: Infer the customer’s focus, position, and selection tendency from the customer’s words;

2) Speech ability: Through speeches, let customers Keep thinking with yourself;

3) Think from the customer's perspective and formulate targeted plans;

4) On-the-spot adaptability: not all communications will be smooth sailing. Faced with customers' questions, you need to respond with neither humility nor arrogance;

5) Grasp the right to make suggestions in a timely manner: Apart from the sales manager's speaking ability, the highlight of this communication is that the customer has no idea about information construction At the same time, we gave our reasonable suggestions in a timely manner, which was really the finishing touch;

2. RS cost: This is the first time to demonstrate our cost system to customers.

Since the previous understanding of the cost system was more in-depth than other subsystems, the effect of this demonstration was not bad:

1) The demonstration system must be based on the business background and combined with our system to explain, Otherwise, the main skeleton will not be clear;

2) When talking about the highlights of each module of the system, it needs to be supported by actual cases in a timely manner;

3) After talking about the system, you can Help customers summarize the highlights of our system in a timely manner;

4) When giving a speech to a customer, you need to observe the words and expressions of the customer, pay more attention to the customer's eyes in a timely manner, and record them afterwards, because this is very likely It is a breakthrough point that customers are interested in;

3. ZZ cost: The theme of this communication is to explain the structural model of our system to customers in the form of PPT. Due to the unreasonable agenda and venue arrangement of the meeting, the effect of this exchange was compromised to a certain extent. But as far as the part I am responsible for is concerned, the effect is not bad;

1) Before this communication, I did enough homework, not only sorting out the highlights, but also preparing for the implementation of 1+3+5 Guaranteed implementation;

2) Customer Mr. He is more obsessed with speeches and pays great attention to the style of speeches;

3) Shortcomings: The introduction of the company’s service system is not impactful enough. What are the characteristics of ABU? Further communication is required with the customer service department;

4) Change control: Not only the change control during the execution process is introduced, but also the prior control is required;

4. RH cost and sales communication: The background of this communication is that RH Shenzhen company wants to implement the cost system, and RH Zhuhai company has already used our cost and sales system, so they want to take advantage of this opportunity to implement the system and ask the Zhuhai company Find out how our system is being used and decide if you should go on it. The communication was not very effective this time for the following reasons:

1) My mental state was too poor and my performance on the spot was not good;

2) I was fairly well prepared. , however, my focus is inconsistent with that of my colleagues in the sales department;

3) RH Zhuhai Company is very dissatisfied with the service in our ZS area. During the communication process, the IT responsibility of the customer Zhuhai Company People completely turned into thorns

4) This communication did not solve all the doubts of the Zhuhai company, which led to its final suggestion to extend the inspection period and even introduce competitors;

5 ) The business difficulties raised by customers, as far as I know, there is no better solution, so I need to consult with the company’s seniors to see if they have any good suggestions;

Through the above four communications, I feel that there are the following Points that require great attention:

1. Every communication process is a learning process, which needs to be taken seriously and summarized;

2. Accumulate, and pay attention to daily accumulation;

p>

3. Learning theoretical knowledge is important, but it is also important to learn and understand benchmark business models and application status;

4. Cooperation with the sales department for drills is very important;

Consultant probation period work summary 6

I became a probationary employee of Xueda Education Qingdao Branch on April 12, 20xx. Work as an educational consultant. During this period, the company organized relevant teachers to conduct a series of trainings for me, including corporate culture, consultant work processes, etc. In the process, I deepened my understanding of Xueda education and enhanced my business capabilities. I would like to thank the leaders of the branch and the campus director for their cultivation and careful guidance.

In the course of half a year of work, I have learned a lot, including youth psychological counseling, family education consulting, and subject counseling that are closely related to educational counselors. It deepened my understanding of the position of consultant. Although I do the same job every day, which is to make phone calls to invite parents and discuss the purchase. But the perception is different every time. They all need to constantly summarize and understand the psychology of parents. The work of a consultant is really a very challenging job. How can Xueda's products be integrated with the needs of parents and students? This is a problem I encounter every time I negotiate an order.

After half a year of work, I completed the performance contract amount: 272530, and the number of new signings: 23. Relatively small single transaction, this has always been my shortcoming. I will continue to improve myself, continue to learn, and strive for greater breakthroughs in my future work.

In the past five months, I have become more aware of how important it is to have attentiveness, concentration, care, and patience at the same time when working. For example, every time I call parents, I have to listen carefully to the needs of any parent, stand in the perspective of helping them, and not be too salesy. Patiently follow up and maintain all customers.

At work, I deeply feel the urgency of strengthening learning and improving my own quality. First, learn from our materials and insist on squeezing out time to read product knowledge every day in order to be more professional.

The second is to learn from our colleagues. We must always maintain a modest and prudent attitude and an open mind to ask for advice at work, and learn from their hard-working, truth-seeking and pragmatic work style and problem-solving methods. The third is to learn from practice, apply the knowledge learned to actual work, and check your own shortcomings in practice to better improve yourself.

Previous page 1 2 3 4 Next page