Negotiation is the form I recommend. If you have skills, you can usually get a relatively satisfactory result in a relatively short time. Communication skills in peace negotiations can also be used for reference. The part of negotiation is nothing more than three points: refund, compensation and repair. The specific amount of refund and compensation will be discussed in the fifth part. Let's focus on the problem of repair. Do you want to have it repaired in this hospital? First of all, you should confirm whether the qualifications of hospitals, doctors and anesthetists are acceptable, whether there is over-commitment in communication before the first operation, and whether you have fulfilled the obligation of complete risk warning. If there are problems with the above details, don't repair them in this hospital. Repairing in the "black heart" hospital is a secondary injury!
Some organizations are actually doing secondary project development. I once saw a double eyelid that I couldn't fix, and then I couldn't fix it. It cost nearly 300 thousand back and forth, which is incredible!
If you choose to repair in this hospital, you should strive for full free+original doctor repair, and the anesthesia cost of similar consumables should not be borne by the patient. As for asking for extra money compensation, it will be more difficult if the effect is not satisfactory. If the problem is not properly solved, it is ok to ask for compensation. Pay attention to recording the whole process of negotiation, and record it to protect your rights if possible.
1. Complaints channels of the mayor's hotline, consumer protection association, market supervision and management bureau, health and wellness commission, medical adjustment commission and other higher authorities.
There are some geographical differences in these channels objectively, and they are generally the next auxiliary means for you to go to the hospital for consultation. Because the dispute between you and the organization is a civil dispute, if you need the intervention and help of the higher administrative department, you'd better master the administrative problems of the organization, so that the staff of the department can help you more easily.
If the unfulfilled project involves a refund, the Consumer Protection Association will be given priority; If there is false propaganda, there is no contract and invoice. , focusing on market supervision and management; If hospitals, doctors and anesthesia qualifications have problems, give priority to the Health and Health Commission.
2. Media resource exposure
Media resources are sometimes a strange trick. If you have some new media experience, it is a good way to get twice the result with half the effort. New media operation needs some skills, such as keyword optimization, short video content presentation, and incremental payment. There are some key means and tools. A member who participated in our medical beauty rights protection project was previously responsible for the operation of medical beauty institutions. Let's talk about how to operate this part when communicating specifically.
3. Go to court through judicial procedures
The judicial process is long and costly, which is essentially a means to defend your legitimate rights as a citizen. On the whole, if it is a medical service contract dispute, the time limit is more than one year. If it is a medical damage liability dispute involving medical malpractice, because there is a medical appraisal link, the time is basically 2-3 years, and it is normal for complex cases to exceed 5 years.