Materials on deeds of outstanding flight attendants (5 articles in general)

Everyone has used deeds in daily life or work and study. Deeds are highly triggering and contagious. Features. So what kind of deeds are normative? The following is the material about the deeds of outstanding flight attendants that I have collected for you (5 general articles), I hope it can help you.

Outstanding Flight Attendant Deeds Material 1

I am the conductor of the "38th Group" of the National Youth Civilization T12 train of the first passenger team in the passenger section. In December 2008, I came to serve as the T12 "Hero Train" with a glorious history of more than 50 years. While I am proud, I feel more responsibility and mission. I have always regarded carrying forward the glorious tradition of Hero Train as my responsibility, focusing on building a self-controlled team, and working hard to become a high-quality compound talent. To this end, I have done my best in the following aspects.

First, carry out publicity and mobilization seriously to create a good atmosphere for self-control teams. In the activities to build self-controlled teams, we focus on mobilizing and educating flight attendants. The team invites the section leader and party committee secretary to the team to conduct face-to-face communication and mobilization with all flight attendants based on the work goals and specific requirements for building a self-controlled team, so that everyone can broaden their horizons and clarify their ideas, enhance the confidence and motivation to build a self-controlled team, and improve It increased everyone's awareness and sense of urgency about the activities and stimulated everyone's enthusiasm for carrying out the activities. The fleet also organized the flight attendants to visit the "12th Train Honor Room" to educate all on the train spirit of "thinking about passengers and doing everything for passengers", so that everyone can truly feel the sense of honor and pride of being a 12th train flight attendant. At the same time, the team organized the flight attendants to study the relevant documents and requirements for building a self-controlled team, and organized the flight attendants to carefully study the seats. The entire team of flight attendants focused on the creation activities, and each person developed a letter of commitment. During the building activity, the leaders of the Passenger Transport Department guaranteed our "38 teams". Director Zhang Weiyan personally wrote a letter to each of them despite his busy work schedule, encouraging everyone to "work hard to achieve the goals of team safety, high quality, operating standards, and management self-control." New progress requires working together." The belief of striving to be an overall first-class self-control team has become the common goal of everyone in the team. The second is to strengthen service training and improve service awareness. Duan hired seniors with rich experience in passenger transportation to come to the team, and carefully and rigorously summarized and analyzed the shortcomings in the team's basic management, work standards, service etiquette and service skills. In response to the existing shortcomings, he conducted training on the flight attendants. Received rigorous intensive training and demonstration drills. Team cadres use the time between crew and study sessions to conduct a person-by-person assessment of the content of expert training. In the civilized service, the team requires all staff to meet the "three musts" (must proactively say hello to passengers, must proactively smile and remind passengers, and must proactively and enthusiastically serve passengers); "consciously develop four habits" (consciously cultivate Develop the habit of honesty and trustworthiness, consciously develop the habit of quick implementation, consciously develop the habit of obeying rules and disciplines, and consciously develop the habit of civilized etiquette). The third is to focus on the cultivation and improvement of the professional ethics and professional skills of flight attendants. Insist on the team to conduct 30 minutes of military training activities before departure. Lectures on etiquette knowledge are held regularly and professional teachers are invited to teach. Lead employees to conscientiously study the "Passenger Train Service Etiquette Manual" to raise the overall service level to a higher level. Take the strengths of others and use them for my own benefit. Guide employees to be civilized, dignified, elegant, and generous. The implementation of a series of measures has significantly improved the inner temperament, cultivation, demeanor, and demeanor of all employees than before. The fourth is to carry out team building activities to enhance team honor awareness. On March 3, Duan invited Huang Bangwei, the 24th squad leader of Lei Feng class, to board the train and appointed him as the eighth honorary conductor of the team. Squad leader Lei Feng went to the train to have discussions with the flight attendants, inspiring and educating the flight attendants to improve their service awareness, and motivating the flight attendants to base their duties on their duties. 12 times the service brand promotes social brand awareness. The fifth is to carry out five engineering activities of "people's hearts, quality, foundation, typical and characteristics". In the process of building a self-controlled model, Duan Li put forward the requirements for carrying out five projects of "popularity, quality, foundation, typicality, and characteristics". Our conductor pays attention to guidance and inspiration in daily work. In the implementation of work standards, train conductors He always insists on hands-on work, proofing, and skills, so that the flight attendants can go from being incompetent to being able to do it, and then from being able to do it to being capable, and inspire everyone's enthusiasm for work with patience and love. Based on the actual situation, we implemented the "brand strategy" to display the image of the hero train. With the support and help of the fleet, the team conducted intensive assessments on the crew's operating standards, work standards, service etiquette, and business knowledge training. We have proposed the goal of being "fine to the millimeter and exquisite to the extreme" in implementing operating standards, so that there will be a significant improvement in the service quality and management of the trains. We have carefully designed and standardized the train guidance system to facilitate the departure of passengers. Various services, instructions, and guidance signs have been set up reasonably, concisely and clearly, and all types of business disclosures are complete, clean and tidy, providing passengers with travel convenience. The team actively carries out flight attendant job competitions on a daily basis. The crew will select a "Red Flag Car" for each train trip. The team will give a one-time reward to the flight attendant who wins the "Red Flag Car". At the same time, the team will select 1 "Train Star" every month and give monthly rewards. 200 yuan. The flight attendants who are selected as "train stars" are required to introduce their experiences at the team study meeting.

In life, I insist on being honest, doing things in a down-to-earth manner, constantly absorbing successful experiences and lessons from failures in practice, so that I can have a good character and character, and establish a correct outlook on life and values. . Confidence gives me hope when facing challenges; perseverance enables me to stick to my ideals even in the face of setbacks; determination is the inner driving force for him to overcome hardships and keep moving forward. In the future, I will definitely make my own efforts in my ordinary position, organically integrate study, work, and life, constantly enrich myself, improve myself, and realize my own life evaluation. Outstanding Crew Deeds Material 2

Guan Miao is the conductor of the Fuzhou-Xiamen-Shanghai EMU Group 40, a high-level crew fleet of the Fuzhou Passenger Transport Section of the Nanchang Railway Bureau. This beautiful girl from Northeast China once worked as a conductor in the soft sleeper compartment of Fuzhou-Beijing Z60/59 train.

The soft sleeper car conductor is the service benchmark for all conductors. Before the end of a shift, she will actively go to each compartment to solicit passengers’ evaluation of her work, and digest and absorb the passengers’ suggestions or submit them to the train. The chief made suggestions for improvements.

Guan Miao’s dedication to work quickly led her to a management position.

Now, Guan Miao stood on the podium again, giving lectures to the newly hired flight attendants. Letting Guan Miao be the "teacher" is the creative idea of ??the leader of this section. "Hiring outstanding young flight attendants who are instructive and demonstrative to serve as voluntary teachers can improve the effectiveness of education and ensure that peers of the same age have the same language expression." In this way, their growth process will be more influential to those who come after them, and it will also help them to grow up healthily and quickly." Guan Miao's lectures were refreshing to the new flight attendants, and everything she said was refreshing. The key points are all based on the experience and summary of practice. For this reason, she spent a lot of time preparing "pre-class homework". The content of the conductor's work on the job shown is the content she recorded in the original team, and the standards of each action The postures are all pictures taken by her in her original class. The pictures and texts coupled with her vivid body language interpretation further deepened the students' intuitive impression. The outdoor temperature is close to 40 degrees Celsius, and there are only more than 10 ceiling fans whirring in the classroom of more than 100 square meters. Guan Miao, who is wearing a "Dongjie" special uniform and giving lectures and demonstrations, is constantly sweating on his forehead. , she spoke very immersedly, and the students listened attentively.

Guan Miao became the first "foreign girl" instructor in Fuzhou Passenger Transport Section employee education. Outstanding Flight Attendant Deeds Material 3

Sun Yao is a conductor in the high-speed train team 20. She has served as the conductor of Beijing-Tianjin intercity trains, Beijing South to Qingdao trains, etc., and is also a train conductor. Communist Party member. From the day she set foot on the railway front, she was determined to do her job well, "do a job, love a job, and excel in a job." At work, whether she is treating leaders, colleagues or passengers, she always ignores personal gains and losses and "talks about dedication, dedication, and dedication." "Learn and talk about unity", starting from every little thing at work, starting from bits and pieces, leaving solid footprints in ordinary posts, fulfilling the vow to add glory to the railway.

The launch of the Beijing-Shanghai high-speed rail train is a milestone in the history of railway development. Because of the launch of the high-speed rail train, a lot of fresh blood has been added to our team. These new employees are younger and have just started working. , inevitably a little pampered. Sun Yao first started with ideological education work to unify employees' thinking. In view of the low standards and low mood of individual new employees at work, she grasped these ideological trends in a timely manner and took the initiative to talk, communicate and communicate with employees. Under the new situation, Use the method and rule of "one key to open one lock" to make employees truly feel that the team cares about them. In daily management, as a train conductor, all employees are treated equally. Neither the squad leader nor the floating staff are special. The more important they are in a position, the more stringent the requirements must be, so that employees can see them in their eyes and obey them in their hearts. Therefore, employees in the team can consciously abide by various rules and regulations and strictly implement them. Operating procedures and operating standards. It not only enhances the harmonious atmosphere of the team, but also ensures the stability of the team. At the same time, it mobilizes the enthusiasm of employees, promotes the completion of various transportation tasks of the team, and cultivates a young, professional and high-quality team in a targeted manner. , providing organizational guarantee for creating new areas of service work and continuously improving service levels.

During the intensive training period for all high-speed rail personnel, she was honored to be selected as the team leader of the class, taking care of everyone's study and life. She stood on the podium during class. Since there were many new employees among them, they were mostly Most of them have just graduated from school and therefore do not have a deep understanding of railway knowledge. Therefore, every key point she talks about is based on her own experience and summary of practice. For this, she spent a lot of time preparing "pre-class assignments". The contents of the conductor's work on the job shown are all her records in her daily work. The standard postures of each movement are demonstrated personally. Typical examples at work and her own vivid body language interpretation are used, which not only deepens the understanding of each movement. The intuitive impression of the employees, and they can quickly integrate into this group. Their hungry mood enables them to make rapid progress. Through unremitting efforts, everyone can quickly master all kinds of knowledge and possess the skills. The qualities of a good flight attendant.

In addition, Sun Yao has never relaxed in terms of business. In addition to the business studies required by the team, the team also conducts spot tests and practical examinations for employees from time to time, and often organizes emergency plan drills. Highlight the experience and practicality of passenger transport work, and cultivate employees' good psychological quality, sense of responsibility and adaptability.

In their daily work, they do not indulge in the "halo" of many honors, but are under increased pressure. They always carry forward the glorious tradition of "keeping one eye on the passengers, thinking thoughtfully, and doing everything thoroughly". Through our own efforts, we must continue to build the "golden" reputation of high-speed rail trains. In today's journey of innovation and development, we must keep pace with the times, climb to higher goals, innovate service connotations, and improve service concepts. Only by truly "service" Only by integrating passengers and infiltrating into every operation link can we do a good job in all tasks. The train has a destination and the service is endless. This is Sun Yao's pursuit. "Serving passengers first and striving for excellence" enables the team she leads to leave no "gaps" and "blanks" in service work. At the same time, it also truly enables the majority of passengers to feel and experience "a sense of intimacy on the bus and a sense of comfort during the journey." There is a sense of warmth and nostalgia when getting off the car.” They continue to innovate working methods and provide quality services to passengers, and have also received banners and commendations. In the "Ensuring Safety, Ensuring Quality, and Ensuring Stability" safety meritorious service competition organized by the Duan Labor Union, the 20 high-speed rail teams she led were rated as advanced teams; in the year-end evaluation work, their team was also rated as the March 8th Red Flag Team by the team. And recommended as the benchmark team of the top ten female employees of the Railway Bureau.

With her efforts and the trust of employees, Sun Yao was named the employee representative of the Beijing Railway Bureau. She promptly responded to the difficulties in work and life of front-line employees to superior leaders, and represented and safeguarded the rights and interests of employees.

Although the grass is small, they form the green earth. Although the streams are thin, they form the vast sea. As the most cutting-edge service position of the railway, in this ordinary position, Sun Yao will weave a magnificent and colorful life with her sincerity and stay in the scenery of youth. Materials on the Deeds of Outstanding Flight Attendants 4

On the occasion of the Spring Festival in 2021, the station organization watched the release ceremony of the "Most Beautiful Railway Person" in 2020. Xing Yuntang, Liu Xiaoyan, Yu Benfan, Asi Axia, Meng Zhaolin, Zhang Bo, Wu Yadong, Chen Zhiqiang, Zhou Rongliang, Yakufu Asamudu and other 10 "most beautiful railway people" and 1 member of the "Touyan" party commando team at Wuhan Station An advanced collective, they are outstanding representatives of millions of cadres and workers in the railway industry.

What impressed me the most was Yakufu Ashamudu, the village secretary of the Urumqi Bureau Group Company’s village working team. Since 2015, he has been stationed in Hotan County (a national-level poverty-stricken county). In the past six years, under his leadership, Dakui Village and Jigdaierike Village have completed the task of alleviating poverty.

Combined with the recently popular main theme drama "Mountains and Seas", it is set in Minning Town, Ningxia, and tells the story of poverty alleviation under the leadership of the party in the 1990s, in order to celebrate China's revolution. *The 100th anniversary of the founding of the Communist Party of China. Over the past 100 years, the Communist Party of China has grown from more than 50 members to a ruling party with more than 90 million members. Under the leadership of the party, the People's Republic of China was founded and poverty alleviation was achieved.

The new century is a century full of hope. The construction of the motherland is waiting for someone to continue to complete it. In the four years since I started, I have gone from being a passenger carrier to a conductor and now to a comprehensive controller. My job position is changing, but what remains unchanged is my full enthusiasm for work. In the future work, I must not only strictly demand myself according to the standards of party members at all times, but also be consistent, diligent and hard-working, maintain the advanced nature and exemplary nature of party members, and make my own contribution in the workplace. Outstanding Flight Attendant Deeds Material 5

xxx, a young man born in Northeast China in 1988, joined the China Construction Railway Company family after graduating from xx Railway University in June 20xx. In the past two years of working, under the training and education of leaders at all levels of the company, and with the care and help of colleagues, the comrade has achieved certain results in all aspects such as thinking and work, and his overall personal quality has also been improved to a certain extent.

Ideologically, as a party member, he actively supports the party's various principles and policies, consciously abides by various laws and regulations, arms himself with advanced ideas, and makes himself move forward step by step. Not only that, this comrade constantly improves his political theory literacy. In order to meet the objective requirements of social and economic development, he actively studies the party's policies and resolutions, leads the comrades around him to study the work report of the 18th National Congress of the Communist Party of China, and studies hard. Strive to be a qualified Communist Party member.

At work, as the head of the planning department, he always maintains a positive attitude and carries out his work seriously and carefully. Whether it is the work inspection and pricing for the superiors or the settlement work for the subordinates, it is a complicated and meticulous job. He always maintains a conscientious and meticulous work attitude. He reviews and reviews each settlement report and strives to be rigorous. Correct. The drafting of the labor service contract was an even heavier task, including the determination of the unit price, negotiation with the construction team, etc. He continued to work hard and forge ahead, and collaborated with leaders at all levels of the project department to solve many problems left over from the early stage, making the on-site construction Proceed in a normal and orderly manner, provide accurate data support to leaders at all levels, and lead the planning department to do a good job of providing leadership advice.

For his own job, he systematically studied professional knowledge, constantly laid a solid foundation and expanded his knowledge. He also focused on strengthening his understanding and mastery of the relevant functions and business knowledge of other departments under the company to promote his own knowledge structure. Improve the knowledge system and make yourself familiar with the work situation as early as possible. In addition, he also continues to learn from experienced old comrades and outstanding colleagues around him, striving to improve his work level as soon as possible and strive to make his work perfect; for his subordinates, xxx is even more helpful and caring, and through sharing and internal training to improve employees' technical capabilities; by organizing collective outdoor activities, they enrich their spare time life and enhance the cohesion of the team.

In addition to taking on the responsibilities of the person in charge of the planning department, xxx also serves as the correspondent for the second branch of the Chengdu-Chongqing Passenger Railway. He has contributed many articles to report on the achievements of the second branch and actively participated in various activities and trainings organized by the company. , is an indispensable rising star in our second division.

Our great Chairman Mao once said that a single spark can start a prairie fire, and xxx is lighting up everyone around him with his shining fire. The growth of a young eagle is the fullness of its wings and feathers, and the maturity of a tree is the increase of annual rings. xxx uses ideals as the rudder, works hard as an oar, and uses his own practical actions to create greater value for the project department and the company, and also for the high speed of the motherland. Railway construction has contributed to the construction of railways.

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