The US-China Yihe Women's and Children's Hospital has formulated the management document 1008 according to the JCI standard of the United States, involving clinical operation procedures, customer service standards, department administration and so on. , thus forming a set of rigorous, meticulous, professional and comprehensive hospital management system. At the same time, according to the four standards of medical service, nursing service, hospital safety and customer service, the hospital management is divided into 32 modules, and a module expert database is established. Module experts participate in module management, module construction and module training, which makes hospital management more professional. Jardine Matheson has a highly operational quality management control system, including basic quality control, in-depth quality control, customer satisfaction survey and adverse event collection. It uses self-evaluation and other evaluation methods to monitor all aspects of hospital daily medical service and operation management, involving the overall service status of the hospital, the safety management status of the hospital and the safety status of equipment and facilities, so as to promote the sustainable development of the hospital and provide consistent high-quality medical services to customers.
The United States, China and Yihe always take ensuring the medical safety of patients as the top priority. Therefore, the Group has equipped the hospital with a large number of cutting-edge and advanced medical equipment, including E8 four-dimensional color Doppler ultrasound of American ge Company, infant incubator giraffe, anesthesia machine and intensive care monitor, American Hill-Rom electric maternity bed, Feimai universal operating table, American McVeigh Led operating lamp, German Drager ventilator, SLE neonatal high-frequency ventilator, Roche automatic biochemical analyzer, Abbott blood gas analyzer and Beckman chemiluminescence. These medical equipment and instruments fully meet the medical equipment requirements of the second-class maternal and child specialist hospitals, and even can rival the level of foreign first-class hospitals.
The medical team and management team of Tianjin Meizhong Yihe are all from Tianjin second-class women and children's college or third-class first-class hospital, and they have received clinical training at Beijing headquarters for more than half a year. The operation of the hospital strictly copied the streamlined and refined management mode of the group, and completely reached the acceptance standard of the group on 32 modules. In order to provide safer, more comprehensive and more professional medical services for women, obstetrics and pediatrics. The hospital has established a strategic alliance of technical cooperation with Tianjin Central Obstetrics and Gynecology Hospital. The Central Obstetrics and Gynecology Hospital has sent obstetricians, neonatologists and ultrasound doctors to Tianjin Meizhong Yihe Women and Children Hospital to participate in all the diagnosis and treatment processes in outpatient clinics and wards. The two sides have established a medical green channel, a referral system and project cooperation. This is the first high-end private hospital in Tianjin to establish cooperative relations with tertiary public hospitals. The mutual exchange of medical safety and medical service concepts between the two hospitals has created new ideas for Tianjin medical reform. In addition, the cooperation between US-China Yihe Women and Children Hospital and internationally renowned universities such as University of Michigan Medical College, George Washington University Medical College and Stanford University Medical College will provide a broader platform for the international development of the hospital.
The United States and China should advocate a family-oriented American medical service model. Through countless detailed designs, we provide meticulous humanized services, so that guests can feel the warmth of home, get the care of their loved ones, feel the respect and care they deserve, truly experience happy childbirth and enjoy pregnancy.
The United States, China and Jardine Matheson took the lead in launching a number of delivery functions in Tianjin:
1. Establish an integrated delivery room to provide a warm and comfortable environment for parturient women, advocate family members to accompany them throughout the delivery, and experience the happiness of a new life together.
2. The implementation of labor analgesia, the analgesia rate reached 65,438+0,000%, the labor pain was reduced to the greatest extent, and the parturient was delivered smoothly and easily, accompanied by anesthesiologists and nursing staff to guide the analgesia;
3. Carry out the delivery rehearsal, introduce the hospitalization process and the preparation of delivery items to the parturient, show the parturient around the ward and guide the guests to practice the delivery process in the delivery room. Through the delivery preview, let the guests get familiar with the production environment and process in advance, eliminate the fear, relax and enjoy the happy delivery.
4. Offering medical education courses, including basic courses and training courses, which are taught by experienced doctors, and discussing with pregnant women around various problems during pregnancy, childbirth and postpartum will help prospective mothers to understand their own and fetal health.
5. Make a delivery plan, which will be discussed by pregnant women and their families, doctors and midwives. On the premise of ensuring medical safety, we can satisfy the various wishes of the guests in the delivery process to the maximum extent, such as the choice of lighting and music in the delivery room, and realize the diversification and personalization of medical services.
6. Record the hospitalization log, showing all the medical interventions and life care items of the clients during their hospitalization, which not only enables the doctors to check daily without omission, but also enables the clients to fully understand the hospitalization situation, and at the same time facilitates the clients to supervise the services of the hospital, thus prompting the hospitals to provide more lasting and perfect quality services.
The United States-China Yihe Women and Children Hospital combines the advanced concept of humanistic delivery from abroad with the high-quality medical needs of high-end families in China, and explores a road for running a private hospital in line with China's national conditions. It has set an example in responding to the national medical reform, encouraging multi-level medical care, and relieving the pressure of obstetrics and gynecology in Beijing. After years of development, Jardine Matheson enjoys a high reputation among customers in Beijing, laying a solid foundation for the brand's nationwide promotion. Tianjin Meizhongyihe Women and Children Hospital will rely on the development of the group to provide better and safer medical services for the general public in Tianjin and contribute to the diversified medical development in Tianjin.