The third-party mediation mechanism of medical dispute mediation, doing medical consultation well, serving the people for free on behalf of the government and solving problems, is also the place where patients' families voice their rights.

Once a medical dispute occurs, both doctors and patients can solve it through the following ways:

(1) Both parties negotiate voluntarily;

(2) apply for people's mediation;

(3) Applying for administrative mediation;

(four) to bring a lawsuit to the people's court;

(five) other ways as prescribed by laws and regulations.

Extended data:

When a medical dispute occurs, the medical institution shall inform the patient or his close relatives of the following matters:

(a) the legal way to solve medical disputes;

(2) Provisions on medical records, on-site physical storage and unsealing;

(3) Provisions on consulting and copying medical records.

If the patient dies, his close relatives shall also be informed of the provisions on autopsy.

References:

China Government Network-Regulations on Prevention and Handling of Medical Disputes