1. Responsible for online replies on the hospital website Business Link and QQ, and provide reasonable answers based on questions raised by patients.

2. Responsible for responding to patient messages on the hospital website, summarizing existing bad information that maliciously slanders and slanders the reputation of the hospital, and reporting it in a timely manner.

3. Daily statistics of consultation volume, appointment volume, consultation volume and other data, and make analysis based on the statistical data to grasp the efficiency of consultation.

4. Conduct a comprehensive assessment of the client’s psychological growth, personality development, socialization, family and marital life events, etc., and summarize psychological and physiological tests.

5. Comprehensively train personal business abilities, deeply understand patients’ psychology, and accurately answer all aspects and professional questions raised by patients.

6. Participate in business knowledge training and assessment organized by the hospital, continuously improve your business level, and continuously improve your answering skills.

7. During the work process, summarize difficult problems and communicate with clinical departments and supervisors in a timely manner to ensure reasonable answers to such problems in future work.

8. Conscientiously implement various rules and regulations and technical operation routines, perform various important inspections and treatments personally or ask the instructing nurse to strictly prevent errors and accidents.

9. Comprehensively examine the client’s oral condition and formulate a detailed overall treatment plan. Each treatment step is explained in detail and the client's signature is required.

10. When encountering difficult cases and special cases, report them in time, organize consultations, formulate treatment plans, treat according to the plan, and pay attention to changes in the condition at any time. If there are patients who require special care and preferential charges, they must obtain the approval of the medical director.