Time flies, and we will usher in new joy and new harvest. At this moment, we need to start making a plan. How should we make a plan? The following is the work plan of hospital outreach department compiled by me. Welcome to read and collect. Work Plan of Hospital Outreach Department 1
In order to further deepen the reform of medical and health system, give full play to the functions of tertiary hospitals in medical treatment, teaching, scientific research and health care, perform the duties of tertiary hospitals in guiding and assisting lower-level hospitals, improve the management level and medical technical ability of lower-level hospitals, and better serve and meet the people's demand for quality medical resources in the county, the medical cooperation between our hospital and municipal * * hospitals was officially launched on March 18th, 2xx. At the same time, our hospital actively does a good job in publicity, so that local people know that the county hospital is a counterpart support hospital in the downtown hospital, and everyone is very busy. The cooperation with the Central Hospital has been successfully completed for nearly 3 months. During this period, the number of outpatients in our hospital increased by 23%, the number of inpatients increased by 36% and the business income increased by 33% compared with the same period of last year. Staged achievements have been made, and the work in all aspects is summarized as follows:
1. Staged summary
1. Medical management. _ _ _ _ _ _ Hospital * * * sent 16 department directors to relevant departments for work guidance, involving hospital management, clinical research projects, construction of key disciplines, and professional training of medical and nursing staff. Including the following departments: internal medicine, surgery, obstetrics and gynecology, ent, pediatrics. Improve the management level and quality of the department.
2. In terms of business training, every Tuesday to Friday, the Central Hospital sends experts from internal medicine, surgery, gynecology, pediatrics, ENT and other departments to our hospital to carry out sitting, business rounds, diagnosis and treatment, consultation on difficult cases, surgery, business lectures, scientific research and teaching. As of June 2th, there were 97 expert visits, 73 consultations, 143 ward guidance consultations, 5 related operation instructions (gastroscopy), 5 operation instructions (orthopedics 3 cases, gynecology 2 cases) and 1 anesthesia instruction.
3. Two-way referral. About 73 people were sent to the central hospital by emergency department, obstetrics and gynecology department, neonatology department and orthopedics department through "green channel", which achieved good therapeutic effect.
4. The Central Hospital strongly supported the work of our hospital and served the people of our county. In April and June, it went to Qingshu Town and Yuanba Town of our county for free clinic in the countryside. * * * Received 139 person-times of free clinic service, which provided convenience for the local people and was well received by the people.
5. Our hospital actively does a good job in logistics support and provides free accommodation for experts in the central hospital.
second, there are shortcomings.
On the whole, the counterpart support staff can overcome all kinds of difficulties and carry out their work. They have made some achievements and found some problems.
① Our hospital is a second-class first-class rural hospital, serving mostly rural people. Moreover, our hospital is at a critical stage of development, and there is a relative shortage of health technicians, especially those at the intermediate level and above. In terms of business technology, our strength is weak. Therefore, experts in central hospitals are needed to give more substantial help and guidance in related business technology and in dealing with patients with incurable diseases. For example, in view of typical cases, a small lecture is held in the department to impart experience.
② Due to the large number of patients in the central hospital and the heavy workload of various departments, some experts who came to our hospital could not come to guide the work as scheduled. In this way, the patients who made an appointment in advance in our hospital could not be treated in time (many patients came from the mountains to wait).
③ The development of our hospital and the diagnosis and treatment of patients are inseparable from these departments. It is suggested that the central hospital should send technical backbones of medical technology functional departments to give management and technical guidance to the medical technology functional departments in our hospital while building clinical departments.
④ There are few professional technicians in our hospital, which makes it impossible to always accompany experts to serve patients and receive expert advice. It is necessary to take part in both rounds and operations, which reduces the time to accompany experts in the central hospital.
⑤ There are fewer medical staff and more patients in our hospital. In recent 3 months, no relevant personnel have been taken out to study in the central hospital.
Third, in the future work, the following plans are put forward for the focus of our work:
1. Continue to consolidate the previous achievements, relatively fix the visiting experts, and provide regular ward management and business guidance.
2. Gradually send experts from medical technology functional departments to the hospital to guide management and technology, and improve service capacity.
3. In the second half of the year, hemodialysis and ICU should be established. Please give guidance on relevant personnel training and standardized operation of departments.
4. Guide the network of medical cooperation between township hospitals and village clinics, improve remote consultation and build a three-level network. Further expand the scope of services to achieve urban-rural integration.
fourth, suggestions.
① the preparation of hemodialysis room and ICU is the focus of our hospital in the second half of the year. The establishment of these two departments requires a lot of manpower, material resources and financial resources. The introduction of advanced technology is the key, and the cultivation of talents is the key. Therefore, our hospital suggests that the central hospital can give more help in technology and experience in the preparation of these two departments.
② The development of the hospital is inseparable from the advanced management concept. Most of the experts supported by the central hospital are the directors of relevant departments in your hospital. While bringing technical guidance to our hospital, we can communicate and learn from each other with the directors of various departments in our hospital, bringing advanced modern management concepts. So that the directors of all departments in our hospital can learn from each other's strong points and manage their own departments scientifically and reasonably.
③ Our hospital is a rural hospital, facing the rural people, so there are often more patients in the morning and fewer patients in the afternoon. It is suggested that experts can make full and reasonable use of this feature, such as making rounds in the morning, sitting in the clinic, assisting and guiding the work in the afternoon, solving critically ill patients, or giving small lectures.
③ On the basis of various disciplines and specialties, strive to establish key disciplines and specialties, so as to make the construction of key disciplines in our college more comprehensive and reasonable.
④ strengthen personnel training and learning. Targeted to send medical staff or management personnel to the central hospital to study, cultivate professional team building and echelon construction, and reserve talents for the sustainable development of the hospital. Work plan of hospital outreach department 2
2xx In order to further improve the work of the outreach department, effectively build the department into a veritable outreach service platform, and make new contributions to the continuous improvement of medical services in our hospital, we have formulated the annual work points of the department as follows:
1. Further intensify propaganda in the countryside, and strive to enhance the social image of the hospital
1. Publicize the overall environment, hospital culture, clean medical practice and timely and accurately. Focus on the publicity of new equipment and technologies in characteristic departments and key departments.
2. According to the newly developed characteristic departments in our hospital, we should publicize the new equipment and specialties as the breakthrough point, and intensify our efforts to publicize the superior departments in our hospital, such as tumor radiotherapy department, intensive medicine department, hand microsurgery department, anorectal department, central blood bank, blood purification department, etc., with special items such as senile prostate disease, painless anorectal surgery, painless gastroscopy, painless delivery, etc.
3. Make use of the holiday weekend to carry out publicity activities in our county, such as "Caring for the elderly in nursing homes", "Serving the people's health", "Lei Feng Publicity Day", "March 18th Women's Day", "Helping the Disabled Day", "AIDS Publicity Day" and health knowledge lectures.
4. Summarize the new equipment, new technology, experts' profiles and department profiles, bind them into a book, and publicize them to the public and distribute them to the masses by taking the opportunity of free clinic on holidays, health talks and physical examination of veteran cadres.
second, further strengthen communication and contact with township hospitals and village clinics, and constantly explore the medical market.
1. Go deep into township hospitals and village clinics, and carry out various publicity activities, such as free clinic, health talks, home publicity and other measures to publicize the hospital, so that every household and person in every village can know and be familiar with our hospital. Carry out various activities and promote doctors and experts in our hospital at the same time, so that doctors from all disciplines can go to the village to directly contact the villagers, thus building a harmonious doctor-patient relationship.
2. On the basis of the carpet communication visits in previous years, the clinics are classified according to grades, and the key referral partners are determined, and resources are tilted towards them. With the platform of enhancing business assistance, resources are shared and advantages are complementary.
3. In terms of single-disease payment and rural cooperative policy, we will continue to go deep into rural clinics to communicate with clinic doctors and patients carefully and patiently, explain to them what single-disease payment is, and publicize the proportion of reimbursement for minor illnesses and serious illnesses, as well as the rural cooperative policy.
4. Distribute targeted hospital treatment guides by printing color pages or triple pages for health centers and village clinics, and clearly write out hospital treatment subjects and inspection items, as well as preferential measures such as the new rural cooperative medical system policy and payment for single diseases in the guide.
Third, actively go deep into ward administrative rounds and carry out statistical work on the distribution of various examination forms.
monthly logistics department assessment, staff, outpatients, inpatients satisfaction questionnaire distribution, statistical work, to understand the staff and patients' satisfaction with the work of the hospital, timely analyze and sort out the questionnaire, and at the same time feedback the collected opinions and suggestions to the relevant departments and hospital leaders. Go to ward rounds actively as required, understand patients' needs, give patients help as much as they can, give patients the care of the hospital, and solicit patients' opinions and suggestions on hospitalization environment, medical service quality, service attitude and logistics during hospitalization, so as to provide a strong basis for clinical departments to improve their working methods and efficiency. At the same time, enhance the understanding between doctors and patients, improve the doctor-patient relationship, and lay the foundation for building a harmonious hospital and harmonious doctor-patient relationship.
2xx is a crucial year for our hospital to step into a new stage. We are confident that in the new year, we will make new contributions to the improvement of the two benefits of the hospital.