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What are the job responsibilities and work content of a beauty salon manager?

1. Daily management work of the beauty store manager

1. File management work

For the management of customer files, the beauty store manager must record in detail. Communicate more with customers, understand their needs, maintain the relationship between the beauty shop and customers, and also do regular return visits.

2. Employee supervision

The daily work of the beauty store manager also includes the supervision of all employees of the beauty store to ensure that the beauty store can maintain normal operation and provide customers with high quality Serve.

3. Develop work plans

Daily work also includes formulating work plans for employees, strict work discipline, strengthening the management of beauticians, and achieving a reasonable and clear division of labor.

4. Master the market conditions

It is necessary to do a good job of understanding the market conditions and competitors, knowing the consumption situation and specific needs of customers, and doing a good job in attracting and retaining customers. , customer locking work, after understanding these, you can make adjustments according to the specific situation to better adapt to changes.

5. Do a good job in hygiene management

The environment of the beauty shop is very important. The daily work of the beauty shop manager also includes doing a good job in hygiene management and implementing the responsibility system. Every day Conduct regular hygiene inspections to ensure the beauty shop is clean and tidy.

6. Cultivate corporate culture

While training employees, it is also important to regularly communicate the business philosophy and service standards of the beauty shop so that employees have a clear understanding of beauty. The store has better brand recognition, and at the same time, attention must be paid to establishing employees' service awareness for customers.

7. Establishment of a reasonable system

The most important thing in terms of system is a fair reward and punishment system. What we must pay attention to is that there should be rewards and punishments, so that every employee can The relationship among employees is more coordinated, with a clear division of labor and close cooperation, so that the sustainable development of the beauty shop can be maintained.

8. Feedback customer opinions in a timely manner

When a beauty store is operating, it will definitely receive more or less opinions and suggestions from customers. For the beauty store manager, it is necessary to Collect and summarize these opinions, formulate improvement plans, and lead by example.

2. Responsibilities of the beauty salon manager

1. Employee training

The responsibilities of the beauty salon manager include the need to constantly motivate employees and achieve good sales results . Train employees on their professional skills and qualities, and conduct beautician training from time to time.

2. Do a good job in ideological work

Usually, you should pay attention to communicating with the beautician, pay attention to their work situation, life, thoughts and other aspects, and listen to the beautician's voice.

3. Regular assessment work

Beauty store managers should also pay attention to regularly assessing the performance of assistant store managers, acting store managers and beauticians. This is also the beauty store manager An important responsibility.

Extended information:

Ability that a beauty salon manager needs to possess:

1. Guidance and training ability

Management in a beauty salon During the process, the store manager must constantly bring new knowledge to employees. Learning and progress is not just the store manager's business. Smart store managers will share their experience with employees, expand their subordinates' horizons, and maximize employees' abilities.

2. Educational ability

Beauty salons generally have their own rules and regulations, but these systems will always be violated. There is no rule without rules. A good beauty salon manager can treat his employees correctly and follow established principles to teach his subordinates possible methods when they make mistakes. Killing one person may not necessarily serve as a warning to others. Sometimes Huiyi is even more touching.

3. Data management capabilities

Beauty salon operations will always have income and expenses, and these data may be cumbersome. The manager of a beauty salon is responsible for all operations of the beauty salon. Be aware of each type of expenditure in the beauty salon and have a plan

4. Ability to achieve goals

Every owner must have his own plan for his own beauty salon , now that there is a plan, the store manager must overcome all difficulties, utilize employees, mobilize their enthusiasm, and move closer to or even surpass the goal.

5. Analysis and judgment ability

As long as you open the door to do business, you will encounter all kinds of troubles. When encountering these troubles, a good store manager must Have an attitude of not being alarmed or annoyed when dealing with things. Quickly analyze the possible consequences of the incident and work to minimize the incident.

6. Independent learning ability

If a small beauty salon wants to continue to develop and grow, its employees must make progress, and the store manager must make progress even more. This requires the beauty salon manager to be willing and able to learn.