"Travel Agency Business Process Reengineering Information Management System" is based on the BPR theory of Dr. Misier Hammer of Harvard University in the United States, combined with the operating characteristics of China's travel agencies, introduced advanced information technology platform, fundamentally rethought the business process of travel agencies, and completely redesigned and recreated a new business process system. Through this system, you can enjoy information, internalize external information, integrate internal information, computerize business processes, network marketing systems, electronically settle financial accounts and unify statistical data. Realize four unifications: unified purchasing plan, unified sales, unified group control and unified financial settlement.
The system is divided into several modules, such as purchasing plan, sales cashier, group control, report and settlement. The main functions include supplier management, line design and planning, group plan management, batch generation of group plans, customer collection at outlets, cashier invoicing, invoice processing, individual service, group settlement, user rights management, etc.
★ Advantages of the system:
1. adopts the most advanced programming language to provide a friendlier and simpler operation interface without training;
2. Computerized management of tourism business process is realized, and it is easier to handle various reports and documents;
3. Centralized resources and timely enjoyment enable decision makers to quickly formulate strategic policies to adapt to market changes;
4. Easily lock in customers and suppliers, and have more energy to design new products and explore new markets;
5. Ensure that your data is correct and effective, and the statistical analysis is fast and convenient;
6. Chain version can quickly expand its business to all parts of the country.
★ Functional module
A. procurement plan
Procurement resource management is the comprehensive management of suppliers, supply prices and supply contracts, as well as the planning and design of production lines. It is not only the core resource of the company, but also the entrance of the whole BPR software system.
Line design
Route design is a' semi-finished product' produced by the planning department of the whole travel agency. The route can form a group plan (product), or it can be listed as a regular tourist information for sale to attract tourists to sign up and play the role of a' reservoir'.
Group plan management
Group planning management is to disassemble, divide and reorganize the group that has received customers. And the received guests of the line can be transferred to the group. Includes two functions: the assembly of a single group, the decomposition of groups and the merging of groups.
A. Line information
After the purchase planning, this' line' became a' semi-finished product' in the group planning materials. In the group control department, the line generates a group plan (product) and puts it on the market as a basic sales unit, which is both an interest body and a tourism carrier.
Group planning information
This module can edit and maintain group planning information, such as group planning data, itinerary, standard cost, quotation, etc. At the same time, you can cancel the release of group plans and pre-arrange group plans. At the bottom left of the above figure is a list of group plans that have been grouped but not yet left the group. The main window on the right reflects the basic information of the group plan, the tracking of the group plan registration and the list information of income and expenses.
○ Front Desk Sales System
The system can register customers, input receivable information, advanced sorting, print lines and analyze malicious occupation.
○ Specific functions:
1, modify the simple information of the selected tourists;
2. Modify the receivable information of the selected tourists;
3. A user-defined query can define multiple query conditions;
4. Print the route information of the selected team;
5. Analyze whether there are malicious placeholders in the selected team, and prompt the sales staff at the front desk to release these positions. The interface provides information such as group number, route, business type, price, etc., which can reflect the important information of this team in time at the lower left, such as the number of days away from the group, the time away from the group, the price, the remaining number of people, price comments, etc. Select the information of qualified groups to query and display it on the right side of the form. And on the left side of the interface, important information such as the price of the group and the number of applicants are displayed.
Tourism information maintenance
Including modifying tourist information, changing the group and changing the line, dealing with the modification and increase of receivables, splitting and merging tourist batch numbers and other functions.
○ front desk cashier system
Including cashier billing, cashier accounting, billing accounting, cashier daily report, billing daily report, invalid invoice entry, invalid invoice review, invoice collection entry, invoice exchange management and other functions.