Citizens can make complaints through online complaints, calling 12345 citizen service hotline, letters and visits and other information platforms. In addition, citizens can also submit their dissatisfaction to the website of Wuhan Municipal Government, 120 complaint platform and rights protection website. If a citizen complains about the same problem many times, it is invalid.

You can also submit the problem to information platforms such as consumer rights websites, and relevant rights websites and institutions will give relevant explanations and effective solutions to the problem. In short, citizens can choose the most suitable complaint channel according to their own situation in order to get the fastest solution.