External and internal interference are the main factors that hinder psychological counselors from listening. Therefore, the first way to improve listening skills is to eliminate interference as much as possible. We must pay full attention to the other person's body, so as to master the other person's body language, what the other person said and didn't say, and the feelings and significance represented by the other person's words. Psychological counseling is a process of helping, enlightening and educating consultants through language, writing and other media.

Encourage each other to drive first.

First of all, it is polite to listen to others. Willing to listen shows that the counselor is willing to consider other people's opinions objectively, which will make the speaker feel that we respect his opinions and help us establish a harmonious relationship and accept each other.

Secondly, encouraging the other person to speak first can reduce the competition in the conversation. Listening of psychological counselors can cultivate an open atmosphere, help to exchange opinions and capture information. Because the speaker doesn't have to worry about the pressure of competition, he can concentrate on the key points and don't have to make excuses for his own contradictions.

Third, the other party puts forward their own opinions first, so that you have the opportunity to grasp the agreement between the two sides before expressing your own opinions, so as to determine the consulting objectives. Listening can make the other person more willing to accept your analysis and make it easier for the other person to think when you speak again.

Use and observe body language

When we talk to people, even before the counselor speaks, the inner feelings of the visitors have been clearly expressed through body language. If the listener is closed or indifferent, the speaker will naturally pay special attention to his every move, and even more reluctant to open his heart.

Avoid interrupting others' conversation when it is unnecessary.

Psychological counselors who are good at listening to others will not interrupt each other just because they want to emphasize some minor details, correct some irrelevant parts of their words, suddenly change the subject, or finish what they have just finished. Interrupting others' words often shows that we are not good at listening to others, are radical in character and have poor manners, and it is difficult to communicate with others.

Listen to the key words

The so-called keywords refer to words that describe specific facts. These words reveal some information, and also show each other's interests and emotions. Through keywords, we can see the doubts of the other party and the speaker's trust in others.

Reactive listening

Reactive listening refers to repeating what you have just heard, which is a very important communication skill. The counselor's reaction can let the other party know that we have been listening to him and understand what he said. But reactive listening is not like parroting, you say what the other person says, but you should briefly state the other person's key points in your own words.

Make all the hints clear.

Many people are afraid to speak their true thoughts and feelings directly. They often use some narratives or questions and hints to express their inner views and feelings. However, this suggestive statement hinders communication, because if you meet a bad audience, the intention and content of their words will often be misunderstood, which may eventually lead to a slip of the tongue or a verbal conflict between the two sides. Therefore, once you encounter strong suggestions, you should encourage the speaker to speak more clearly.

Review secretly, sort out the key points and put forward your own conclusions.

When we talk to someone, the counselor usually has a few seconds to review the other person's words and sort out the key points. Psychological counselors must delete unimportant details, focus on the key points that the other party wants to say and the main ideas of the other party, keep these key points and ideas in mind, and guide visitors out of the predicament with professional skills.

Accept the speaker's point of view

If you can't accept the speaker's point of view, the counselor may miss many opportunities and can't establish a harmonious relationship with the other party. Caring for a person must be able to understand him and his world as if I were him. I must be able to see his world and himself with his eyes, instead of examining and observing him from the outside as if he were an object. I must be able to be in his world with him, enter his world, and understand his lifestyle and his goals and directions from the heart.

The above content is the related content of "Practical Skills of Psychological Counselors" compiled by Bian Xiao. If you want to know more about the psychological counselor exam, please pay attention to this platform in time. Bian Xiao will arrange and publish it for you in time!