If you want to go to the clinic of Xijing Hospital in person, there is a special window. To apply for membership card, you need to bring the ID card of the agent, fill in the form, verify and issue the card.

If you make an appointment successfully, you must go through the above procedures, because you need a membership card to register with the department that wants to see a doctor. Without a card, you can't hang up the number.

Better wish your mother a speedy recovery!