Legal analysis: The telephone number of the Health Bureau is 12320, and the complaint method of the Health Bureau is 1. Call 12320 directly to report the phone number; 2. You can complain to the Health Bureau or the Food and Drug Administration or the local medical association. 3. You can complain to the health administrative department.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 1221st If medical personnel fail to fulfill their medical obligations corresponding to the medical level at that time, thus causing damage to patients, medical institutions shall be liable for compensation.

Article 1222nd A medical institution is presumed to be at fault under any of the following circumstances:

(a) in violation of laws, administrative regulations, rules and other relevant medical norms;

(two) concealing or refusing to provide medical records related to the dispute;

(three) lost, forged, tampered with or illegally destroyed medical records.