1. Collect evidence: collect all evidence related to the complaint, including medical records, photos, receipts, testimonies, etc.

2. Contact the hospital: contact the management or customer service department of Changsha Asiana Plastic Surgery Hospital, explain the contents of the complaint and ask for a solution.

3. Medical supervision department: If you are not satisfied with the hospital's response, or you can't get in touch with the hospital, you can contact the local medical supervision department to provide a complaint and ask for an investigation.