There will also be basic pre-job training in the early stage of jewelry sales, familiar with brand knowledge and product characteristics, and easy to master. As long as your image is better, your service is more enthusiastic and your mouth is sweeter, you have succeeded more than half.
Some people are naturally good at selling, which has nothing to do with experience. Such people know how to read and feel, have keen observation and know human nature very well. He can easily grasp the points that can impress customers and sell things.
Jewelry sales generally need a variety of jewelry training, depending on what you want to do, whether it is Emerald Wan Wen, Diamond Gold or some big-name chain brands. Among them, Emerald Wan Wen has the highest requirement for jewelry knowledge. You need to learn all kinds of jewelry, jade articles and Wan Wen sundries, and you also need to know all kinds of historical and cultural knowledge. It is generally best to go to an expert's shop for a year and a half and learn while doing. If it is a fast-moving brand in the market, such as diamonds and gold, it doesn't need to be so complicated, just sell it.
How to become a jewelry sales expert 1 Drive by car. Goal-driven: have faith in your mind, break down your goals every week, every day and every night, whether you have achieved them or not, and how to break them down to the next day in a planned way. * I don't relax, I don't slack off, I don't look at other people's poor sales, I am better than others, and I meet the excellent and goals. *
2. gain the trust of customers in a short time. The premise of realizing sales is to gain the trust of customers. How to gain the trust of customers? Non-sales topics+sincere sales attitude+just right praise
There are many non-sales topics, so chat according to the actual situation, and don't give customers shopping pressure after entering the store.
Praise must not be exaggerated to disgust customers. Praise with the characteristics of customers, accessories, clothes, etc. Chat with customers and try to use closed questions so that customers can't refuse to answer.
Sincere sales attitude, from the customer's point of view, for the sake of customers, sincerely recommend goods.
3. Explore customer needs in a short time. Some people are extroverted by nature, like to get in touch with people and like to chat. They can find the customer's needs in a short time, hit the customer's heart, and the sales success rate is high. Most people can't find their own needs in a short time, so they can practice it with their colleagues. After receiving every customer, they will analyze and understand, and their inquiry ability will be improved.
4. Professional explanation of products will persuade customers to do more homework than others. Others have talked about professional knowledge. Let's simply explain what others can't say and show our professionalism.
5. It's over. After the customer buys it, it is the first step of real sales. Will we be disappointed if we buy expensive goods ourselves and there is no service after buying them? If you receive a return call one or three months after purchase to remind you of maintenance and some other additional services, do you think the brand and product you choose are worthwhile? Do a good job of late return visit, so that customers feel that the purchased products are worth the money, which will improve the repurchase rate and recommendation rate.
6. No deal. Be sure to leave the customer's contact information, otherwise it is equivalent to giving up the customer. Don't sell with too strong a purpose, it will cause customers' disgust. Pay more attention to customers' life information and preferences, seize the opportunity and sincerely recommend products, so that customers can feel that we are really considerate of customers and that we are warm and affectionate.