Most luxury goods sold in JD.COM are refundable. However, for some special goods, such as cosmetics, close-fitting clothes, jewelry, gold ornaments, gifts and so on. If there are any non-quality problems, it is pointed out that it cannot be returned.

On Amazon's return page, the reporter saw that a variety of non-returnable goods were marked: including watches and clocks with prices higher than those in 500 yuan and jewelry with prices higher than those in 300 yuan.

In many domestic e-commerce websites, such as Suning.cn, Store 1 and Jumeiyoupin, it was found that special commodities such as luxury goods, gold and cosmetics were excluded from the "seven-day return without reason".

Extended data:

Article 25 of the new Consumer Law stipulates that except for fresh and perishable digital goods such as audio-visual products customized by consumers and newspapers and periodicals downloaded or delivered by consumers online, it is not applicable to return goods for seven days without reason, and it also stipulates that "according to the nature of goods, other goods that are confirmed by consumers to be unsuitable for return at the time of purchase are not applicable to return goods without reason.

China Consumer Network recently conducted a survey on 1 1 e-commerce companies selling luxury goods. Of the 1 1 home appliance enterprises surveyed, only three supported the return of luxury goods for seven days without reason, accounting for 27% of the household appliance enterprises surveyed. Eight other home appliance companies have excluded luxury goods from the seven-day unreasonable return list.

People's Daily Online-There is no reason to return goods, and online shopping for luxury goods is limited.

People's Network-Be careful when buying luxury goods. It's not easy to regret it.