Current location - Plastic Surgery and Aesthetics Network - Jewelry brand - How to keep in touch with customers? Scene script jewelry store
How to keep in touch with customers? Scene script jewelry store
Heart for heart.

The specific method is as follows: 1. First of all, in the work, we should keep learning, improve the quality of work, do our own job well, and ensure that we have enough professional quality, so as to gain the recognition and trust of customers. Let the customer know that the interface person sent by the company to connect with him has enough ability and strength to match it.

Besides communicating with customers at work, you can also keep in touch with friends and keep close contact in your private life. On holidays, you can also send SMS, WeChat or qq greetings and greetings. In fact, many good relationships are based on frequent contact. Needless to say, I believe everyone knows this.

At work, everything can't be smooth sailing. Since we are customers, we have different positions and consider different issues, and we will think about issues from different interests. Naturally, we will encounter differences. At this time, we need to learn to listen and accept other people's different views. Therefore, we must strengthen communication with customers, seek common ground while reserving differences, and find a solution acceptable to both sides, instead of being stubborn and inflexible.

In the process of getting along with customers, we will naturally see the negligence or mistakes of customers, which may have a certain impact on our work. However, as long as you don't violate the principle, you must know how to stop when you are good and don't be aggressive. After all, we are likely to make mistakes next time, which is more conducive to our future work.

In some industries, we may come into contact with some information of customers. Therefore, we should have our own professional qualities, and don't be a gossip and gossip person, otherwise your relationship with customers will get worse and worse, and even you will lose this customer. At the same time, in communication with customers, we should excessively inquire about each other's private lives and know how to respect each other's privacy, but don't inquire about each other's private lives.

6. Everyone is an emotional animal. Contact for a long time, naturally there will be feelings. Treat customers sincerely, think from the customer's point of view, strive for benefits for customers, and treat each other as friends. After a long time, the other party will naturally feel your sincerity and enthusiasm. Similarly, he will know how to treat you in the same way, which is more conducive to our work.