1. Goods that can be returned for seven days without reason are:
Clothing (except personal items), digital products and accessories, household textiles, maternal and child products (except food and personal items), pet products (except food and medicine), books, jewelry and diamonds, furniture, household appliances, etc.
2. Goods that have no reason to return within seven days are:
Flowers and plants, aquatic meat, fresh fruits and vegetables, pets, personalized customization, design services, online games, telephone charges, digital reading, online services, electronic certificates, and subscription to newspapers and periodicals.
Extended data:
Return specification:
1. The buyer who chooses to return the goods without reason shall send a return application to Taobao seller within seven days from the date of receipt of the goods (seven days after 168 hours from 0: 00 the day after the logistics shows that the goods are signed).
2. The goods returned by the buyer shall be intact.
3. Taobao's request to support seven-day unreasonable return is invalid if the seller unilaterally or the buyer and seller agree not to support seven-day unreasonable return. Encourage sellers to provide buyers with a seven-day unreasonable return request that is superior to Taobao.
4. The buyer has no reason to return the goods for seven days. Only when the seller delivers the goods, the buyer will bear the return postage. If the goods are not mailed or are mailed by the seller, and the buyer fails to meet the conditions for mailing due to partial return, the buyer shall bear all the postage. Unless otherwise agreed by both parties, the agreement shall prevail. If the buyer abuses the membership rights, all the freight will be borne by the buyer.
Taobao-Taobao rule