Cell phone? Version 10. 16. 10
1, open the mobile phone Taobao, click on my Taobao, this page has a refund/after-sales, click;
2. Find this order in it and click on the after-sales details;
3. After input, click I have sent the filling number;
4. Enter the express number and company name (if the express you send is Zhongtong, the logistics company here will choose ZTO Express), and click Submit.
computer terminal
1, computer login Taobao, click on your avatar position;
2. Click Refund on this page, as shown in the figure below;
3. Find the order and click on the service details on the right;
4. Enter the return page, and click to fill in the return logistics number;
5. Enter the courier number and logistics company, and click Submit ~ The refund explanation can be omitted here.
In this way, you can fill in the return order number and give you a refund when the seller receives the goods.