Legal analysis: in case of robbery, theft, bag switching, loss, etc. In the process of sales, the relevant responsible person must compensate the lost goods according to the employee's preferential price, and pay the compensation in one lump sum in the month. If the salesperson damages the goods in the sales process, the damaged person shall bear the repair expenses; If the damaged person can be repaired, the damaged person shall compensate according to the employee's discount price; If the responsibility is uncertain, the personnel on duty/at the counter shall compensate.

Legal basis: Article 1 179 of the Civil Law of People's Republic of China (PRC) infringes on others and causes personal injury, it shall compensate the reasonable expenses of treatment and rehabilitation such as medical expenses, nursing expenses, transportation expenses, nutrition expenses, hospital food subsidies, and the reduced income due to absenteeism. If it causes disability, it shall also compensate for the cost of assistive devices and disability compensation; If death is caused, funeral expenses and death compensation shall also be paid.