Within/0/0 days from the date of receipt (subject to the logistics receipt information), if the functional failure specified by the National Three Guarantees occurs, you can choose to return, exchange or repair the product after the failure is confirmed by the manufacturer's designated or special after-sales service center; During the period of 10- 15, replacement or maintenance can be selected; /kloc-After 0/5 days and within the warranty period, you can only enjoy the free maintenance service within the warranty period. In order not to delay your use and shorten the maintenance time of faulty goods, we suggest that you directly contact the manufacturer's after-sales service center for handling. You can also directly contact the after-sales service centers of manufacturers all over the country corresponding to the goods in the warranty card.

Due to the user's dissatisfaction with the goods and other reasons, under the premise of ensuring the brand-new state of the goods, complete packaging and complete related accessories, and not affecting our secondary sales, we can apply for a return within 10 days from the date of receipt of the e-commerce goods (subject to the logistics receipt information). The freight/courier fee for returning goods shall be borne by the member, and the customer service staff of Tesco reserves the right to interpret this clause.

For some electronic products, such as mobile phones and digital cameras, or jewelry and clothing, the outer packaging has its own seal and label. If it is unsealed, it will not be returned without quality problems.

Food and cosmetics are provided with trial packages, and once the main products are used, they will not be returned. Once the underwear is introduced, it will not be returned.

If there are defects (missing parts or quality problems) and the goods need to be replaced, we will collect them at home for free and send someone to deliver the new goods to you. In order to make you order more carefully, you need to let the customers send the goods back by themselves. We will confirm the goods in time and refund the payment after receiving the goods.