1October 20th, I worked in _ _ _ _ _ company. During my tenure, I am very grateful to the leaders and colleagues for their support and help. With the support and help of company leaders and colleagues, I quickly integrated into our collective and became a member of this big family, and my working style and mode also made major breakthroughs and changes. During my tenure, I strictly demand myself to do my job well. The work in the past 20 years can be summarized as follows: 1. Daily work in the sales office.
As the sales office of the company, I am well aware of the heavy work of this position and can also improve my personal communication skills. The backstage of the sales department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties, mastering the collection of the latest purchase user information in the market and doing a good job of sales staff. Arrangement of some documents, signing of installment sales contract, overdue debts of users, sales quantity, etc. Are all useful decision-making documents. In the face of these tedious daily affairs, we should stick to it and enhance our sense of coordination, which basically ensures that everything is settled.
Second, timely understand the amount of arrears and overdue situation of users.
As the sales office of the company, I am responsible for the amount of payment and overdue debts of users. The main content is whether the user's repayment schedule is timely, which is related to the company's capital turnover and the company's economic benefits. It is necessary to keep abreast of the progress of purchasing users and increase the dunning efforts so as not to cause unnecessary losses to the company. When submitting the details of customer accounts receivable, it should be timely and accurate, so that the company leaders can aim at different accounts according to this form.
Third, the direction of future efforts
Since I joined the company, I have worked diligently and creatively. Although I have made achievements, there are still some problems and shortcomings. The main manifestations are as follows: First, the amount returned by users is somewhat uncoordinated, perhaps just coming into contact with this business; Second, strengthen self-study, expand knowledge, study hard the professional knowledge of construction machinery, and understand the development and overall planning of the same industry; Third, we should seek truth from facts, get on and off, and be a good leader's assistant! In the future work, I will foster strengths and avoid weaknesses, become a well-known sales office, and grow together with the enterprise.
Fourth, the work plan for next year
1, be comprehensive
The overall goal task is decomposed into sub-goals of each stage and region. Carry out the task to people (dealers and corresponding sales staff) and allocate various resources reasonably. Explain with tables and data, and strive to be meticulous, serious, comprehensive and accurate. Or it can be explained in detail in the form of an annex, but the year-end summary must be accompanied by next year's plan. If the company's habit is to write alone, it is enough to show a brief plan and main ideas in the report.
Step 2 get in position
Goals need to be supported by measures, what measures should be taken, what resources should be allocated and what goals should be achieved. First, to achieve certain goals, the expected goals should be separated and not confused. Otherwise, leaders will feel insecure, inadequate, uneasy, easily confused and mistake their ideals for reality.
3, there must be breakthroughs and highlights.
Breakthrough can generally start with the main problems that exist this year. The main problems this year have been clearly analyzed in the summary, and the company leaders have also seen them. They should focus on one problem. Although there may be thousands of market problems, as long as one major contradiction is solved, other contradictions will be solved. Strive to create new sales growth points and highlights through correct methods, rigorous thinking and accurate and effective measures.
Market, sales volume and brand still need to be accumulated, and a major problem can be solved to a higher level in one year, and it is said that it has been done. If you write such a report in the second year, the leaders will believe you and get the support you deserve. This kind of market year-end summary report is the report that leaders are most willing to see, and it is also a kind of effectiveness report.
20__, when I first came into contact with this industry, I took a lot of detours when choosing customers. Because I was unfamiliar with this industry, I always chose some food industries, but these enterprises often paid great attention to the price of labels. So don't choose some customers who only look at the price and have no requirements for quality this year. Customers who have no requirements are not good customers.
4, 20__ year plan is as follows
1), for old and regular customers, we should always keep in touch, give some small gifts or entertain customers when we have time and conditions, and stabilize the relationship with customers.
Chapter II Annual Work Summary of Sales Director in 2020
In this year's work, I constantly challenged myself, worked diligently, strictly abided by the rules and regulations of shopping malls, honed my working ability in practice, and greatly improved my business level. I know that my progress in work was distributed with the help of everyone, and it was also highly recognized by the leaders of the mall. In July, 20__, I was appointed as the supervisor, which was an affirmation of my work. Looking back on the stormy course I love to experience in the past year, I made the following work summary: 1. Moral cultivation and professional ethics.
Through the continuous study of newspapers, books and magazines, I love my job, have a strong sense of responsibility and dedication, have a correct working attitude, be serious and responsible, strengthen the study of professional knowledge and constantly recharge myself. This is a source of confidence in selling jewelry.
Second, the quality of work, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Third, the experience in the work
Sales is an art. As a jewelry salesman, if you want customers to buy satisfactory jewelry, you should pay attention to language skills and several aspects that should be considered at all times. 1 Greet customers 3 meters carefully, 1 meter for inquiries. Smile service is the key to create a relaxed and happy shopping environment. 2 fully display jewelry, because most customers lack jewelry knowledge, so it is very important to display jewelry. The more customers know about jewelry, the stronger their satisfaction after buying it, as the saying goes; "Satisfied!" This is an advertisement for customers. 3 Facilitate the transaction, because the value of jewelry is relatively high, before the final transaction, the customer is under great pressure, so the salesperson should take a distracting method to reduce the pressure on the customer. Familiar with the wearing, maintenance, use, origin and quality of jewelry. After-sales service, when the customer's work is not finished after purchase, it is necessary to introduce the knowledge of wearing and maintenance in detail, and finally say some words of blessing to make the customer feel happy. Enhance the feelings with customers and look forward to the occurrence of secondary consumption. Seize every sales opportunity, wait for the arrival of customers with a new mental state, pay attention to your appearance, wear clean and decent clothes, and insist on makeup every day.
Fourth, the shortcomings in the work and the direction of efforts
Chapter III Annual Work Summary of Sales Director in 2020
With the care and help of leaders and comrades at all levels in the past 20 years, we have always adhered to the front line of sales, not afraid of hardship, tiredness and triviality, keeping in mind our mission, always taking the sales task as the center, center of gravity and core of our work, actively implementing the spirit of the company's documents, actively participating in business study, being familiar with the performance of various new products, striving to overcome all kinds of inadaptability under the new situation, normalizing all basic work, shouting slogans in vain, and not letting all systems fail. Do a good job of sharing, and now report the work for one year as follows: 1. As a sales supervisor, study theory seriously and apply what you have learned.
In-depth study of the company's latest document spirit in time, contact with their own work practice, creatively carry out their work, put forward reasonable suggestions and opinions to the leaders, be strict with themselves, improve their ideological consciousness, and be loyal, dedicated, strict and honest. Strictly abide by the company's prohibitions and the three chapters of the contract, seriously study and understand the spirit of the superior documents, and implement the decision and deployment of the superior, without perfunctory and superficial.
Second, work hard and complete all tasks seriously.
Sales work is numerous, trivial and repetitive, which easily makes people feel paralyzed, slack and war-weary. Always give yourself a wake-up call at the front line of sales, and firmly establish the concept of "no small matter in sales".
Strictly carry out smiling service for subcontracted films, talk in Kan Kan no matter what the form, do a good job of memorizing, educate opponents regularly, and try to eliminate all kinds of hidden dangers in the bud.
Reasonably stimulate employees' self-discipline, and actively propose salary increase to the head office for employees with top sales rankings to mobilize employees' enthusiasm. He analyzed the reasons why help failed to complete the sales task, such as poor service attitude, poor grasp of product performance, being able to do it well, or being clumsy and slow to respond. He deeply analyzed the reasons why employees can do well, and focused on solving ideological problems, relieving ideological pressure and solving practical difficulties. For employees who are clumsy and unresponsive, suggest to the head office to transfer to other positions where they can play their special skills. Through a series of measures, the sales of each group have risen to a higher level, and all employees are proud of completing the task, forming a strong atmosphere within the group. Complete the sales tasks assigned by the company in advance with good quality and quantity for many times.
Three. Existing problems and deficiencies
1, the momentum is more than enough, the bedding is insufficient, and the actual difficulties faced in the work are underestimated, which leads to some work being anticlimactic.
Sometimes you are eager to succeed in your work, but haste makes waste.
In the new year, I will definitely sum up the successful experience, draw lessons from failure, closely unite around the company leaders, and continue to work hard to push the work to a new level with the care and help of leaders and comrades at all levels.