One sentence makes people laugh.
A 17-year-old girl easily found the opportunity to work as a salesgirl in a high-end jewelry store. The day before Christmas, a middle-aged man came to the shop, wearing shabby clothes, with a sad face and eyes fixed on those high-end jewelry.
At this time, the girl answered a phone call and accidentally knocked over a plate. All six diamond rings in the plate fell to the ground at once. She hurried to pick it up, only to find that there were only five left. She looked up and found that the middle-aged man was walking out in a hurry. She suddenly realized that he had taken the ring.
When the man was about to leave the door, the girl said softly, I'm sorry, sir.
The man turned around and they looked at each other for dozens of seconds. When a man speaks, the muscles on his face twitch.
Sir, this is my first job, and it is difficult to find a job now. I think you know it well, don't you? The girl said gloomily.
The man looked at the girl for a long time and smiled: Yes, it's hard to find a job. But I believe you will do well here. May I bless you? He stepped forward and held out his hand to the girl. Their hands were clasped together.
Thank you for your blessing. I wish you luck, too! The girl said. Looking at the man's far-away back, she opened her hand, and it was a shiny diamond ring.
The girl gave the man a step, thus saving the ring and her job, which made a theft case easily solved.
Jump in one word.
Miss Zhang asked the cosmetics counter lady: Do you have any eyeliner that won't stain your eyelids?
The salesman said coldly, there is no such pen, but you are old, and your eyelids hang down and dirty your lower eyelids.
Miss Zhang was shocked and went home sadly. Of course, she didn't buy any cosmetics in that store, and she never came again.
What the salesgirl said may be true, but it hurts the customer greatly, and she has a bad attitude and is too arrogant to think of the customer at all. So irresponsibly hurt the customer's heart. In fact, it is herself who suffers the most.
guide to action
Nowadays, many people boast that they are outspoken. Even if there are contradictions because of improper words, they often excuse themselves on the grounds that I just like telling the truth. When a person wielding the whip of truth breaks into the inner realm that the other party doesn't want others to enter, it will inevitably lead to strong resistance from the other party.
Wen Qi went to a friend's wedding. During the dinner, a young man used the idiom "childhood friends" when explaining the relationship between the bride and groom. But in order to boast of his erudition, he also read this poem: When you, my love, ride a bamboo horse, run in circles and throw your childhood. This poem is right, but he misremembered the author. It was originally written by Li Bai, but he said it was Li Qingzhao, a poetess in the Song Dynasty.
Wen Qi graduated from Chinese Department, full of youthful spirit. Seeing this, she rudely corrected the man's mistake in front of everyone. But instead of saying nothing, this man insisted on his opinion even more.
Not to be outdone, the young man said, "If you judge, you will judge. Who is afraid of who?".
Finally, the two of them agreed to let the university teachers in Wen Qi judge the reasons. Wen Qi hopes that the teacher can tell the young man that you are wrong. The author of this poem is Li Bai, not Li Qingzhao.
Unexpectedly, the teacher said to Wen Qi: You are wrong, and that gentleman is right.
Wen Qi was very embarrassed about this. She didn't believe that such a learned teacher would mistake the author of this poem. After she went back, she went to see the teacher again. Before she could speak, the teacher said, You were right just now. That poem was indeed written by Li Bai.
JiFen listened to a little confused, wondering to ask, then how did you say it was Li Qingzhao just now?
The teacher looked at her and said gently, everything you said is right, but we are all guests, so why embarrass people on that occasion? He didn't ask your opinion, but expressed his own opinion. Right or wrong has nothing to do with you. What good is it for you to argue with him about who is right and who is wrong? Don't forget this when working in society, and learn not to embarrass others.
Yes, never take all questions too seriously, it will only arouse others' disgust.
It is very clever to consider other people's feelings at any time and give them a step down. It reflects your tolerance and understanding of others and can win friends for yourself. Remember, giving others face is giving yourself face, and considering others' feelings is giving yourself a world.
The art of speaking between strangers: take the initiative to apologize when offending others
The art of speaking between strangers: apologize when you offend others. There is an old saying in China, if you don't know each other, there will be conflicts between strangers. The wrong party can take the initiative to sincerely apologize to the other party, which can not only resolve contradictions, but also enhance the feelings between people and make the two sides become good friends.
One sentence makes people laugh.
The car driven by Zhou Xiao was loaded with people on the expressway, and the recording was played while running. A car came from behind and honked its horn several times, but Zhou Xiao and his companions didn't hear it. Zhou Xiao's car ran over this car for a long time.
This car saw more opportunities than Zhou Xiao's car and stopped in front of Zhou Xiao's car, blocking the way. Several people got off the bus and cursed while accusing. Zhou Xiao's friends are not afraid, and a duel is about to begin.
At this time, Zhou Xiao was very calm. He got off the bus and walked forward. While undressing, he said loudly: friends, although I didn't mean to press the car today, it brought trouble to everyone. It's time to fight. I took off my clothes for your convenience. Please hit it gently and quickly, so that everyone can hurry up. What Zhou Xiao said made everyone laugh.
Everyone said forget it and go their separate ways.
In daily life, there are always some scenes that need to be apologized. Zhou Xiao took the initiative to admit his mistake, accepted the responsibility and admitted the punishment, and his humor was reasonable, which naturally resolved the contradiction.
Jump in one word.
Just in time for the morning rush hour, the cars on the road lined up. A bus is driving slowly on the bus lane, and people are crowded on it. Suddenly, a car came out and wanted to take the bus lane to overtake. The bus driver immediately came to an emergency brake, which made the people on the bus miserable. Everyone cried almost in unison. Suddenly a young man shouted: Hold on, don't come around!
Looking intently, it turned out that a man in his thirties and forties almost pushed a young man down. That's what the young man said just now!
The bus is crowded, so stay if you want to go home! The man's tone is very blunt.
Don't grab the handrail at this age! Can you take a bus? This young man is not easy to mess with.
The two men hugged each other and argued endlessly. Someone next to him said: Why are men narrower than women now? What has degenerated into?
Buses in rush hours are really crowded, and office workers who often take buses know this situation, but being crowded is really unbearable and anger is inevitable. Nothing will happen as long as the person who knocked down others said an apology. However, people who squeeze people are more reasonable than those who are squeezed, and conflicts are inevitable.
guide to action
Everyone will inevitably make mistakes in life, which will bring inconvenience and even pain to others. In this case, many people don't like to apologize, thinking that it is disgraceful and will hurt their dignity and status. In fact, as long as you sincerely apologize at the first time, you can usually avoid the damage from expanding and even turn the crisis into a turning point.
Apologize immediately when it is time to apologize, otherwise the longer it takes, the harder it is to say it, and the situation will be irreversible. Apologize must seize the opportunity, do not delay and perfunctory. Be sincere when apologizing. A sincere apology can save one's reputation and enhance interpersonal relationship, while an insincere apology may lead to more mistakes and sometimes even unimaginable serious consequences.
Apologizing is not weakness. It takes courage for a person to admit his mistake. And once you are wrong, you must apologize. Only in this way can we avoid greater losses. Some people clearly know that it is their own fault, but they refuse to take the initiative to admit their mistakes because of their so-called identity or face. They feel that admitting their mistakes is a shameful thing, which leads to contradictions that can never be solved. In fact, a person's initiative to admit his mistakes is a sign of courage, which not only helps to solve contradictions, but also achieves a certain degree of satisfaction.
The language of apology should be sincere. Apologizing is not a sophistry for yourself, and it is not a means to cheat others to forgive. Apologists must really feel guilty about their mistakes in order to apologize sincerely, and don't avoid the importance. If you make a mistake, you must bear the corresponding responsibility. As long as you can take responsibility and try your best to make up for it, it is a very effective apology, and others will understand and accept your apology. When you say you're sorry, you must look directly at each other. Only in this way can you convey your heart. If you apologize or avoid doing something, you can't show your sincerity and let the other person feel that you are really admitting your mistake. Without making excuses to apologize, you can make the other person feel your heart and achieve the purpose of apologizing.
If you sincerely apologize, you don't have to emphasize the objective reasons and make too many excuses. Even if there are objective reasons that must be explained, you should apologize sincerely before explaining, and it is not appropriate to make excuses at the beginning. Otherwise, you are actually holding an abstract negative and concrete positive attitude towards your mistakes. This kind of apology is not only not conducive to bridging the ideological and emotional rift between the two sides, but will widen the rift and deepen the gap.
Remember, a real apology not only means admitting your mistake, but also means admitting the trouble your actions have brought to the other party, and you attach great importance to your relationship. I hope an apology can resolve the contradiction and get back together. A sincere apology can not only save our relationship, but also enhance our feelings. So, if you make a mistake, apologize generously and say sorry sincerely.
Conversation skills between strangers: sincere words are more intimate.
Speaking skills between strangers: sincere words are more intimate. In life, when you compete with the persuaded object, the other party will have a kind of preventive psychology, especially strangers, which is stronger. If you can break through each other's psychological defense, they will be convinced. But it is not easy to break through the other person's psychological defense, and you often need to impress him with sincere words.
One sentence makes people laugh.
A sister sent a young man to a designated place, but he was not expected to be a robber. He took out a sharp knife and forced her to hand over all the money, so she had to think about countermeasures while saving money. In front of the robbers, she opened all the places in the car where she could hold money, turned out everything in her pocket, and gave him all the 300 yuan she earned a day, saying that she earned so little today.
Seeing his sister so frank, the gangster was speechless. My sister took the opportunity to say, where are you going? I'll take you there. This business is too risky. This little money will not only change your fate, but something will happen sooner or later. Then why not beg? After listening to her sister's words, the robber first put down the knife, and then seemed to remember something. Seeing the atmosphere relaxed, my sister lost no time to enlighten the gangsters: my family is already very difficult, and I have no skill. Later, I learned to drive from others and started this business. Although I didn't earn much money, I lived well. Besides, self-reliance, who can laugh at me if I am poor!
Seeing the gangster's silence, my sister went on to say, alas, people can do anything with sound limbs. Is he much better than us women? If you go this way all your life, you will be ruined. Seeing the gangster get off the bus, my sister added: Even if my money helps you, use it to do something serious, and don't do such shameful things again.
The gangster who kept silent suddenly cried, put 300 yuan into the elder sister's hand and said, elder sister, I will never do it again if I starve to death. Say that finish, low head away.
In this case, my sister typically used the skills of eliminating psychological precautions and finally achieved the purpose of persuasion. No one is born evil, and everyone has a kind and soft side. Sister's words touched the robber's sore spot and touched his heart, which not only solved the risk, but also educated and influenced a person. Therefore, a few sincere words can be better than a carriage full of gossip.
Jump in one word.
There is a long queue in front of the window of the ticket office of the railway station, and everyone is buying tickets in an orderly way. Suddenly, a young man in a black T-shirt rushed to the front and asked the conductor to check if there were any berth tickets in Taiyuan.
The conductor said discontentedly, everyone is waiting in line, so you can wait in the back. I'll check for you when it's your turn. Everyone is waiting.
Check it for me first, just for a moment. It'll be ready in a minute. It can take a few seconds, but it won't be long! That man won't listen.
Line up in the back first, everyone else is waiting! I'll check it for you. Does anyone agree?
I agree, and so do the people behind me!
Does everyone in the back agree? Have you asked everything? The conductor shouted.
I won't wait in line. What happened? Help me check what's wrong!
If you don't line up, I won't check it for you! The voice of the conductor is louder.
I won't line up today! The young man also shouted and stopped, blocking the people in the queue behind him.
The two men are deadlocked like this.
It is right for the conductor to stick to the principle, but if you pay attention to the way and speak softly, maybe the result will be better.
guide to action
Bai Juyi once said: people who touch people's hearts do not rely on feelings first. Passionate and sincere emotions can make people lift their beards, angry people will be sad, sad people will hide their tears, and envious people will fly. If the speech only pursues beautiful appearance and lacks emotion, it can only blossom fruitless. Although it can deceive people's ears, it can never deceive people's hearts.
Really want to change your heart, and this first needs to read each other's minds, get to the point, and grasp each other's key. If you don't understand each other's psychological needs, you can't get to the point.
Think more about each other. As the saying goes, if a Taoist wants to do a good job, he must sharpen his tools first, which requires us to reserve rich cultural knowledge, improve our self-cultivation, and at the same time cultivate our analytical ability, learn to see the essential characteristics of things through their superficial phenomena, be good at comprehensive generalization, and make our language short and pithy. In real life, some people talk a lot, but what they say is mostly empty talk, rhetoric and nonsense, which can neither give people some enlightenment nor have any substantive content. This high level can only be regarded as lip service at best, let alone thinking of each other.
People who can talk are often the best at talking about topics of interest to each other, and also the best at doing things, often people who have done things that make each other grateful or moved. If you want what you say to arouse the admiration of the other party or bring value to the other party, then you must gain the recognition of the other party. You must first think of the other party and care about the interests of the other party.
Communication skills between strangers: opening the "chatterbox" of strangers
Communication skills between strangers: Opening a stranger's "chatterbox" conversation should be an interaction between two people, not a performance by one person. Especially when we want to close each other's psychological distance, we need to find a breakthrough point from each other's psychological staff. When interacting with strangers, you will only be popular if you know how to find topics of interest to each other.
One sentence makes people laugh.
Harry Bellows is the regional sales manager of a nursery wholesale company. Bellows's company has been trying to win the support of a large retailer named Peter Menoski for many years, but it has no result. Finally, the President called Berros and asked him to make a trip for this purpose.
The first thing Berros did was to ask every salesperson to investigate Mr. Menoski's preferences. Everyone told him the same thing: Mr Menoski pays special attention to the pronunciation and spelling of his name. Therefore, before visiting a Menoski native, Bellows went to the library to check his ethnic origin.
After being taken to Menoski's office, Bellows said, "I have long wanted to see you, Mr. Menoski." You know I've always been interested in the racial origin of names. It's my hobby. At present, I know that your name comes from Slovak, but I can't find out what it means. I know that your initials Peter mean reliable and trustworthy, but I can't find what your last name means in the dictionary. Can you tell me?
Mr. Menoski stared at Bellows and said, How do you know I'm Slovak? How do you know I'm not Polish? All the salesmen seem to think I'm Polish!
Because of your name.
Oh, my God, you are so smart. Menoski said, I think I would like to do business with you. Later, he told Bellows that his father had no money and no friends when he arrived in the United States. I also talked about my family background, my father's motherland and my hobbies for more than an hour.
Then, Berros left with the biggest order from the nursery retailer so far. Since then, Menoski has become their stable customer.
Anyone's name is the most important thing in the world to him, so you just need to say: your name really makes me curious. I don't think I've heard it before. Can you tell me his origin and significance?
Jump in one word.
At a friend's party, Li Gang met the beautiful Miss Chen and wanted to have a deeper contact with her. The two have the following conversation: Li Gang: Have you eaten?
I ate.
Do you like swimming?
I like it.
Do you like traveling?
Not bad.
After a short conversation, the two fell into silence with nothing to say, and the scene was very embarrassing.
In a conversation, if the questions can only be answered in short language, such as yes or no, like it or not, it is difficult to keep the conversation going.
In fact, Li Gang can ask some open-ended questions. For example, if you had1100,000 yuan, what would you do with it? What do you think is the difference between men and women? What are your ideas for the future? Wait, it's easy for you to open the other person's chatterbox and let the conversation continue.
guide to action
When talking to strangers, some people are too timid to say hello. In fact, this is not a difficult task. Why don't you abandon your timidity and tell him boldly: I've always wanted to talk to you, but I'm afraid to get close to you. This kind of directness will make it impossible for the other party to refuse you. This will not only allow you to start the later conversation, but also be the most efficient way of communication, saving a lot of red tape.
When you meet for the first time, you can choose to say something relaxing and interesting to relax each other. The general principles are: intimacy, intimacy and elimination of strangeness.
You can take the following ways:
(1) Identify the relationship. In Battle of Red Cliffs, the first sentence Lu Su said to Zhuge Liang was: I am a friend of Yu Zi. Yu Zi is Zhuge Liang's younger brother Zhu Gejin and Lu Su's best friend. In a short sentence, the friendship between Lu Su and Zhuge Liang was fixed. In fact, as long as any two people pay attention to each other, it is not difficult to find that both sides have relatives and friends of one kind or another.
(2) admiration. Show respect and admiration for people who meet for the first time, which is a sign of enthusiasm and courtesy. In this way, we must pay attention to: we must master the sense of proportion, be just right, don't brag, don't say things that have long been known.
(3) greetings and greetings. Use different greetings to different people first, and then greet them warmly. Greeting is the lubricant of conversation, which can build a bridge of friendship between strangers. Because we don't know each other very well when we meet for the first time, it's easy to fall into an embarrassing scene with nothing to say. At this time, we might as well say some polite words first, such as: the weather seems a little hot! Are you busy with your work these days? Is the graduation exam coming soon? You look refreshed. Is there a happy event? Are you off duty? Or what have you been up to recently? Wait a minute. Although most of these pleasantries are unimportant, it is these words that save the first meeting from awkward silence. The use of greetings is like a key to opening a chatterbox, which can help you to talk with others smoothly.
When you meet someone for the first time, it's easy to start a conversation with him if you shift your attention from yourself to the other person's interest. There are many ways to start a conversation, but in order of importance, a person's name, occupation and hobbies are the three most useful conversations.
It is also important to praise each other. You can compliment each other on clothes, looks, temperament, etc. Numerous facts have proved that everyone wants to be praised, but the key is how to find the bright spot that others can praise. If you praise blindly or endlessly without discovering the bright spots of others, the consequences will be bad.
When talking with people, we must show sincerity and eliminate the sense of distance between the two sides with a modest attitude; Otherwise, you will not only get the results you want, but even lead to worse results.
In addition, if you can skillfully use some materials of the time, place and people at that time as a topic, thus triggering a conversation, take a good look at the situation, never miss the opportunity to speak, insert the conversation at the right time, express yourself at the right time, and let the other party fully understand yourself, you will definitely get closer to the other party.