I don't want to argue with the tour guide when shopping.
Chen Youming, a 65-year-old table tennis player in China and a former member of the national team, together with Rong Guotuan, a generation of table tennis player in the early 1960s, was called "Ping Pong 108 General", and they were regarded as "the cornerstone of table tennis in China for 50 years".
"The old man has a wish to go to Hong Kong while he is in good health, and then to Taiwan Province Province and Europe." Rola Chen, Chen Youming's daughter, said that in May this year, Chen Youming and his wife signed up for a four-day and three-night tour with a tour fee of more than 2,000 yuan each.
On May 2 1 day, the tour group departed from Hunan and arrived in Hong Kong. The reception travel agency in Hong Kong is Yongsheng Travel. At about noon on the 22nd 12, Yongsheng Tourism arranged a tour guide to take a group to the JW Jewellery of elleryO utlet Lim ited in Peninsula Square, Hung Hom Industrial Village for shopping. But here we are.
The family who could not accept the tragedy submitted a letter of complaint to the Travel Industry Council of Hong Kong on May 24, expressing their dissatisfaction with the attitude of the tour guide, hoping to seriously investigate the travel agency and make compensation for Chen Youming's death.
After watching the video, the Travel Industry Council confirmed that Chen Youming and about 20 group members had visited the store that day. About 20 minutes later, Chen Youming went outside the store to read the newspaper alone. Half an hour later, the tour guide told Chen Youming to return to the store. When he entered the store and planned to leave it late, he had an argument with the tour guide. Later, the team leader also joined in the persuasion, which turned into a three-way quarrel. Chen Youming is suspected to have fainted because of anger. The clerk immediately called an ambulance to take him to the hospital, and later confirmed that he was dead.
This incident was seriously referred to the police for investigation.
Zeng Minghui, director of Yongsheng Tourism, the incident travel agency, admitted in an interview that the tour guide was indeed fake. Zeng Minghui said that Miss Zheng, a mainlander, borrowed a tour guide card from a licensed tour guide surnamed Zheng, then pretended to be a tour guide and took Chen Youming and the group members to a jewelry store in Hung Hom for shopping. After the incident, the fake tour guide has returned to the mainland, and the travel company is currently unable to contact him.
Zeng Minghui admitted that the fake tour guide was about 40 years old and worked in the company for about a month. "Shopping is one of the travel itineraries, not an increase in the middle, nor is it compulsory shopping." Zeng Minghui said.
Yesterday, Southern Metropolis Daily reporter visited the incident jewelry store on the first floor of Peninsula Square in Hung Hom Industrial Zone. Yesterday, the shop was still open as usual. The tourists picked up by Yongsheng Travel Company took a tour bus and went to the jewelry store to shop. There are factories around the jewelry store, and there is no business atmosphere. The security guard of Peninsula Square said that the jewelry store only receives tour groups on weekdays, and it is estimated that it is opened in an industrial zone because of the low rent.
The Travel Industry Council held a press conference yesterday. President Hu said that he was saddened by the incident and that the Committee would assist his family in handling Chen Youming's funeral. In view of the seriousness of the incident, the relevant tour guides, registered shops and reception travel agencies have been investigated for violations.
"Using someone else's identity, the incident is very serious." Hu said that it has been handed over to the police for investigation and sent a letter to Yongsheng Tourism, asking the company to give a reasonable explanation within 14 days. If it is confirmed that the company has hired a fake tour guide, it will be severely dealt with. The most severe punishment will cancel the membership of the travel agency and the jewelry store will be removed from the list.
Family members: A press conference will be held on Saturday to explain.
Yesterday morning, more than a dozen relatives and friends of Chen Youming flew to Hong Kong from Hunan, and then rushed to Kwai Chung public mortuary to claim the body, and cremated Chen Youming's body after the funeral. At the funeral, Rola Chen, Chen Youming's daughter, looked sad with a picture of the old man and dressed in black. When the old man's coffin was loaded on the hearse and arrived at the crematorium, Rola Chen, who was emotional, cried and needed the help of relatives and friends to get on the bus. "The old man came to Hong Kong for the first time, but he didn't expect it to be a farewell." Rola Chen said that justice must be done for the elderly.
Besides Chen Youming's family, his students attended the funeral yesterday. As a member of the national team, Chen Youming became a table tennis coach after retiring. Chen Youming's student Tang Chengcheng attended the funeral. He said he was very sad and didn't expect such an accident to happen.
After the funeral, Chen Youming's relatives and friends came to Yau Ma Tei and stayed at the Yidong Hotel arranged by the Travel Industry Council. Rola Chen said that he would continue to discuss compensation with the Travel Industry Council later, but because of his heavy heart, he will not be interviewed by the media at present. She said that a press conference will be organized this Saturday to explain in detail the incident and family requirements.
Hong kong government: zero tolerance, serious accountability.
Gregory So, Acting Secretary for Commerce and Economic Development of Hong Kong, expressed great regret over Chen Youming's accidental death while traveling in Hong Kong yesterday, and extended deep condolences to the family of the deceased. He said that mainland tourists' complaints about shopping in registered shops have increased, even causing serious accidents. The Government thinks that it must be dealt with seriously to prevent the black sheep from affecting Hong Kong's reputation as a shopping paradise.
Gregory So said that the Commissioner for Tourism had expressed great concern to the Travel Industry Council of Hong Kong and instructed the Council to conduct a thorough investigation as soon as possible. If any travel agency, shop or tour guide is found to have violated the provisions of the Council when receiving tourists, it will never be tolerated and the responsibility will be seriously investigated, hell to pay.
The Commissioner for Tourism has informed the mainland central and local tourism departments of the incident and asked them to cooperate with Hong Kong's measures to strengthen the crackdown on the problem of zero-negative group fees in the tourist market.
James Tien, Chairman of the Hong Kong Tourism Board, returned to Hong Kong yesterday evening after completing activities to promote Hong Kong in Shanghai. First of all, on behalf of HKTB, Mr James TIEN extended his deep condolences to the families of tourists. He thought the incident was very serious and unacceptable. HKTB strongly condemns travel agencies for forcing tourists to shop and damaging Hong Kong's tourism image.
James Tien said that he had instructed HKTB to strengthen its business in the Mainland, especially in Central China, and advised mainland consumers to avoid choosing Hong Kong tour products with prices significantly lower than the market level, and encouraged them to join "honest tour" tours. Chen Youming, a 65-year-old former table tennis player, died of a heart attack while traveling in Hong Kong last month. The incident shocked Hong Kong and the mainland, and even exposed the bad habits of the tourism industry for many years. The media found that the jewelry store hosted by Hong Kong Yongsheng Tourism and the event were run by the same boss, which exposed the operation mode of "one-stop tourism and shopping" in the tourism industry. Chen Youming's survivors and disciples arrived in Hong Kong yesterday, and his wife and daughter cremated Chen Youming's body in tears. Mrs. Chen, who witnessed the incident, first accused her husband of being prevented from leaving the jewelry store yesterday. Her daughter Rola Chen even said that Hong Kong is a civilized society and the capital of the rule of law. "I hope the Hong Kong government will give us justice." Rola Chen, the only daughter of Chen Youming, sent a short message to the reporter before coming to Hong Kong the night before yesterday. "My father is the teacher of Marin, the champion of men's singles in the 2008 Olympic Games, and also the teacher of many national players." She was proud that her father was the "China Ping-Pong 108 General" selected by the state in the 1960s, and said on the phone: "The death of my father is really unfair. Let's talk about it in Hong Kong. "
Old photos of Rola Chen's father appeared later, including yellow black-and-white photos of his youth, and photos of him and his comrades-in-arms Li Furong and Xu Yinsheng, two former national players. "That's my father." .
Rola Chen flew to Hongkong yesterday morning to say goodbye to her father. She holds a black-and-white photo of Chen Youming in her later years, with tears in her eyes.
Yesterday morning, she flew to Hong Kong from her hometown in Hunan with her mother, family and a group of more than ten table tennis students before her father died, and bid farewell to her favorite old father in a strange place. At noon 12, a simple funeral was held in Kwai Chung public mortuary. Twenty minutes later, the ceremony was completed and Chen Youming's coffin was transported to the crematorium for cremation.
Rola Chen wore a long black dress with white dots, and her hair was tied in a ponytail with white bouquets to bid farewell to her father with a dignified appearance. Like her father, she has a pair of eyes curved like the moon. When Chen Youming lying in the coffin was carried out of the hearse for cremation, Rola Chen couldn't help it any longer. He was so excited that he knelt on the ground and cried. He shouted to his sleeping father, "We will definitely pay you justice." Chen Youming's wife and Rola Chen's mother are the most calm people. She is wearing a simple white shirt and a green shirt. She didn't cry for the land. She kept her fist clenched and quietly bowed her head and cried. Mr. and Mrs. Chen Youming came to Hong Kong with a delegation on the 22nd of last month, and Mrs. Chen was also a witness to the incident that day. The reporter asked her, "Did the tour guide stop your husband from leaving the jewelry store that day?" She replied, "Yes." When asked about the details of the dispute between Chen Youming and the tour guide, Mrs. Chen didn't want to talk more.
Rola Chen said after his father ascended to heaven: "Hongkong is the capital of civilized society and the rule of law. I didn't expect such injustice to happen. I hope that the Hong Kong government will give us justice. " She said that the details of the day of the incident and how they recovered the compensation would be disclosed later, but she didn't want to talk about it because she was in a bad mood yesterday.
Rola Chen said that my father had a heart attack at 200 1 and his spirit has improved in recent years. Because his family became rich, his father decided to travel around. "My father came to Hong Kong for the first time last month. Hongkong is his first stop, and he plans to go to Taiwan Province Province and Europe later. Unexpectedly, I left Hong Kong like this. "
Chen Youming, a 46-year-old table tennis student, Tang Chengcheng made a special trip to Hong Kong to bid farewell to his teacher. "When I was 1 1 years old, I was in Hunan with Teacher Chen. He has a pair of sharp eyes, and you can tell who is the material to play table tennis by looking at the child's little hands. " Tang said that although he only studied with Chen Youming for three years, he was a teacher for one day and a father for life. "Teacher Chen is also my strict father. He is very strict. We are not allowed to joke when we practice, and those who are lazy will be scolded. "
"He has more than 100 students in China, and many others go abroad. The reason why Teacher Chen wants to travel abroad so much is to see the outside world and see his disciples. " Tang Chengcheng said that Chen Youming said before his death that "it is his wish to travel to Hong Kong" and "we were all shocked and heartbroken to hear that he had an accident in Hong Kong". Chen Yi and Tang Chengcheng both said that they would strive for Chen Youming in Hongkong. On May 2 1 day, Chen Youming and his wife came to Hong Kong with a tour group from Hunan, and were received by Hong Kong Yongsheng Travel Agency, and then visited various scenic spots.
On May 22nd, after visiting Wong Tai Sin Temple with more than 20 group members, Chen Youming arrived at the jewelry store for shopping at about noon. After about 20 minutes, Chen went out to read the newspaper alone. Half an hour later, the tour guide told Chen to return to the store. After Jin Chen's shop, he had an argument with the tour guide, who tried to stop him from leaving the shop again. Chen suddenly fainted because of heart discomfort. The jewelry clerk called the police, and the ambulance personnel came to the scene for first aid and sent them to the hospital. Chen died on the way to the hospital.
On May 24, Chen Youming's family complained to the Travel Industry Council, which immediately assisted in handling Chen's funeral and launched an investigation.
On May 27th, Deng, an impostor, reported to the police that someone had stolen her identity as a tour guide.
On June 1 day, the Travel Industry Council informed the media about this matter.
On June 2, Chen Youming's wife, daughter and students came to Hong Kong from the mainland, and his body was immediately sent to the crematorium for cremation. Chen Youming, a veteran of table tennis in the Mainland, recently came to Hong Kong for shopping with a group from Hunan. He had a heart attack and died angrily because of an argument with the tour guide. Qiu Zhonghui, the first woman to win the World Table Tennis Championship for China, told reporters after hearing the news that she deeply mourned the death of Chen Youming, which was a loss in table tennis and sports, and asked her family members to express their condolences.
Qiu Zhonghui, 75, 1953 joined the China women's table tennis team and became the first women's world champion in China. She is a few years earlier than Chen Youming, and Chen Youming, who belongs to the younger generation, has little contact. But after hearing the bad news, Qiu Zhonghui lamented: "This is the loss of table tennis and sports."