Article 50 The articles carried by passengers shall be placed on the luggage rack or under the seat, and shall be firm and firm, and shall not hinder other passengers from riding or passing.

Passengers who carry a small amount of dangerous goods or carry guns and bullets in the car according to the provisions of the Passenger Regulations should be informed to take good care of them to avoid accidents.

Article 51 When passengers are found to be carrying illegal articles (including several people carrying an oversized or oversized article at the same time), they should refuse to enter the station or mobilize passengers to check in; For those that have been brought into the car, the freight should be supplemented and properly arranged, and if necessary, they can be put into the baggage car.

For cats, dogs, monkeys and other pets brought into the car, passengers should take care of them at the platform where the train passes. When a pet has an accident or hurts other passengers, the carrier should be responsible.

Fifty-second illegal goods to collect freight, all fill in the passenger freight receipt, indicating the date, destination, train, reason, quantity and weight. In the specific handling process, we should seek truth from facts, distinguish different violations and properly handle them. If the carried articles are less than 5 kilograms overweight, the freight is free.

Fifty-third and above stations should set up temporary storage places for carrying articles. The temporary storage office shall announce the charging standards and matters needing attention. Temporary articles should be packaged, boxes and bags must be locked, and those with poor packaging should not be stored. When handling the temporary storage procedures, you must fill in the temporary storage ticket, indicating the name, packaging, date, number of pieces, etc. When picking up, the date of picking up, the number of days of storage and the number of checks should also be indicated, and the temporary ticket B should be stamped and handed over to the passengers. Temporary tickets should be numbered and bound and kept for one year.

Fifty-fourth stations with large passenger flow should carry passengers with them. Porters must wear uniforms and signs. Handling vehicles should be clearly marked and easily identified. When charging, passengers should be given a charging voucher. Handling services shall not violate railway regulations. The station should stop and clean up the business of non-station personnel entering the station.

Section 14 Handling of Lost Property of Passengers

Fifty-fifth passengers should try to return the lost property to the owner. If the passenger has got off the bus, a passenger record should be compiled, with the name and number of pieces specified in detail, and submitted to the station. If it is not clear that the passenger has got off, hand it over to the train terminal.

The lost property found at the station or handed over by the train shall be registered in the lost property register in detail, indicating the date, place, transfer number, name of goods, packaging and content, quantity, weight, shipper, agent and handling result.

Article 56 A lost and found office shall be set up at a station with large passenger flow, and the lost and found office shall be clearly stated. Lost items should be properly kept and delivered correctly. When the owner comes to collect it, he should check the ID card, check the time, place, train number, product name, quantity and weight, and sign for it by the owner after confirmation, and record the ID number.

If cash is found, a "passenger miscellaneous fee receipt" (hereinafter referred to as "passenger miscellaneous fee receipt") shall be issued, and the number of the "passenger miscellaneous fee receipt" shall be indicated in the register. When the owner comes to collect it, he should issue a refund certificate and handle the refund.

When the lost goods need to be transported to the station where the owner is located by railway, attach a list, seal the goods, fill in the passenger record and the baggage and parcel handover certificate, and hand it over to the train porter for signature.

Dangerous goods in lost articles, articles prohibited or restricted by the state, confidential documents, etc., shall be immediately handed over to the public security organs or relevant departments for handling, and shall not be transferred.

Fresh and perishable goods and food are not responsible for storage and transfer.

Chapter III Luggage and Parcel Transportation

Section 1 Organization of Luggage and Parcel Transportation

Article 57 When transporting luggage and parcels, the carrier shall adopt various modes such as door-to-door, multimodal transport and express delivery to meet the different needs of the shipper. Private rooms in the station should provide necessary services for passengers and shippers, such as filling out forms and packing.

Article 58 The transportation of luggage and parcels shall be organized in a reasonable and balanced way in accordance with the principles of luggage before parcels, transit before departure, and division of responsibilities between long-distance trains and short-distance trains.

Baggage should be shipped with the passenger train or shipped in advance; As far as possible, parcels should be transported by direct train or train with shorter transportation time. Priority should be given to the delivery of emergency relief materials, emergency medicines and sporadic agricultural materials.

Section 2 Scope of Luggage

Article 59 Luggage only refers to a small amount of articles limited for the convenience of passengers' travel and life and disabled vehicles used by disabled passengers instead of walking. Those exceeding the prescribed scope shall be transported by parcel.

Article 60 Articles that may not be carried with luggage generally refer to:

Currency: paper money and metal coins in various currencies;

Securities: including stocks, lottery tickets, treasury bills and bills with payment and settlement functions;

Precious cultural relics: refers to articles with a certain age and collection, research or ornamental value;

Archival materials: refers to personnel technical archives, organizational relations, household registration books or household registration relations, various certificates, certificates, contracts, contracts, etc. ;

Dangerous goods: refers to the names in the list of dangerous goods published by the State Council Railway Bureau. Articles whose nature is in doubt are also treated as dangerous goods.

Section 3 Scope of Packaging

Article 61 The following package names refer to:

A newspaper is a newspaper with a unified serial number (CNxxx) of the State Council or the provincial press and publication administrative department. Not for sale are wall charts, pictures, drawing boards, etc. To publicize national policies, laws and regulations for the central and provincial governments (including ministries and commissions in the State Council and major military regions of the People's Liberation Army). The textbooks for primary and middle school students are only teaching books stipulated by the education department, excluding all kinds of teaching reference books.

Magazines and books should be all kinds of publications, works, reference books and internal distribution regulations with unified ISBN stipulated by the state.

The State Council railway authorities can dispatch orders or transport orders to transport certain goods.

Article 62 The scope of articles that cannot be transported by luggage or parcels mainly includes: articles that hinder public health and safety; Articles prohibited from being transported by national policies and decrees. Articles prohibited or restricted by the state shall be subject to the documents issued by the State Council and various ministries. Beasts, raptors, snakes, scorpions, centipedes, bees and other large animals that can actively attack and hurt people cannot be carried.

Section 4 Consignment and Transportation of Luggage and Parcels

Article 63 When carrying luggage, passengers shall issue passenger tickets. Suburban time tickets can't check baggage, and railway boarding passes can't check baggage for free.

Article 64 Transport certificates shall be provided for the following articles:

For the consignment of gold, silver, jewelry and monetary securities, the official documents of the People's Bank of China or the exemption certificate of the local railway public security department (office) or public security bureau (sub-bureau) shall be provided.

2. The consignment of firearms shall be accompanied by a transport certificate and submitted to the local (county) public security bureau for inspection.

3. The checked police dog shall submit a written certificate from the public security department; Wild animals protected by national laws shall submit the transportation certificate of the competent forestry department of the state.

4. Inspection-free items shall be inspected by the local railway public security bureau (department) and the public security bureau (sub-bureau).

5. When consigning goods prohibited or restricted by the state, the transportation certificate of the competent department shall be provided. Such as psychotropic drugs and narcotic drugs, the transport certificate of the national health department should be presented.

6. When supporting animals and plants, animal and plant quarantine certificates shall be provided. When handling, attach a copy of the quarantine certificate to the transportation declaration form for inspection during transportation.

7. When consigning Class I or Class II radioactive isotopes with radiation level H≤ 1mrem/h (except gaseous radioactive substances), the "Inspection Certificate for Surface Pollution and Radiation Level of Radioactive Articles Packaged by Railway Transportation" issued by the railway health and epidemic prevention department shall be presented. The radioactive pollution on the surface of the package and the radioactivity of its contents shall not exceed the limits specified in Table 1 and Table 2 of the Rules for the Transport of Dangerous Goods by Railway.

The number of pieces loaded in a batch or a baggage car shall not exceed 20 pieces, each piece shall not exceed 50 kilograms, and shall not be assembled with photosensitive materials and living animals, and the interval between them and food shall be more than 2 meters.

8. When consigning the oil sample box, the special oil sample box specified by the railway must be used, and the certificate of using the oil sample box issued by the competent department of the State Council Railway shall be issued. After arriving at the station, the consignee directly picks up the goods from the baggage car.

Article 65 When handling luggage and parcels, the name, number and packing of the goods shall be confirmed, checked and checked, and the weight shall be checked correctly. Articles with water and ice or animal feed on the way should be checked separately as the basis for losing weight when arriving at the station.

Article 66 The station shall fill in the baggage parcel ticket when handling the transportation formalities. Fill in the form item by item correctly, with clear handwriting and standardized words, and affix the specified seal.

The following information should be filled in the remarks column of the baggage parcel ticket:

When carrying bicycles, mopeds and motorcycles, the license plate number, license plate number, vehicle type, old and new conditions shall be indicated. It should be indicated.

2. Please indicate "ice", "water" or "attached feed" when transporting articles with ice or water or feeding feed.

3. When carrying overweight and oversized articles approved by the passenger transfer or ministerial order, fill in the remarks column of the parcel ticket with "Approval by the Ministry of Foreign Trade and Economic Cooperation (passenger transfer order)".

4. When the carrier needs to provide transport documents to the goods, it should attach the transport documents to the parcel ticket transport declaration form for inspection on the way and at the station, and indicate the "document number" in the remarks column of the parcel ticket. ××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××

5. When the parcel is escorted, the name of the escort shall be indicated on the parcel ticket.

6. When the carrier consigns railway weights and weighing instrument accessories free of charge with written proof, the words "weighing instrument maintenance, free of charge" shall be marked in the remarks column of the parcel ticket, and the written proof shall be recovered and reported to the railway bureau.

7. When carrying the certificate issued by China Railway Art Troupe and China Railway Construction Corporation Art Troupe for free delivery of performance costumes, props and scenery, it shall be handled according to the sixth method of this article.

8. Other matters that need to be recorded.

Section 5 Insurance Transportation

Article 67 Luggage and parcels transported at insured prices shall be sealed when necessary, in addition to checking whether the declared price is in line with the actual price. The cost of sealing the required items is listed as insurance expenses.

Article 68 The declared price and weight of luggage and parcels handled according to the insured price shall be filled in separately, each piece shall be numbered, and the words "How many pieces" shall be marked on the luggage, parcel ticket, label and package.

Section 6 Packaging and Labeling

Article 69 The packaging of luggage and parcels must be complete and firm, and it is not allowed to be opened, damaged or short. When the packaging does not meet the requirements, we should mobilize to improve the packaging. If the shipper refuses to improve the packaging, the station may refuse to carry it.

Article 70 The quality of goods labels shall meet the technical standards stipulated by the competent railway authorities in the State Council. Goods labels that do not meet the standards shall not be used.

Article 71 The railway labels on luggage and parcels shall be consistent with the contents of the consignment notes and tickets for luggage and parcels, and codes and symbols shall not be omitted or used. The number column of baggage parcel ticket on the label should be printed with numbering machine or number stamp, and other columns should be filled in neatly and clearly, using standardized words. If the goods are insured piece by piece, the words "how many pieces in total" should also be indicated in the number of pieces column.

Article 72 If the packaging of the goods is damaged or loose after transportation and before delivery, the carrier shall promptly repair it. After renovation, passenger records should be compiled, and the cause, situation and condition of the damage should be recorded in detail, and the remarks column of the baggage and parcel transportation declaration form should be marked with "Renovation of XX Station" and stamped with the name of the station. Railway station renovation costs and operating costs.

Section 7 Parcel escort

Article 73 When consigning gold, silver, jewels, negotiable securities, cultural relics, guns, fry, silkworm eggs and animals that need to be kept on the way, people must be sent to escort them. Poultry and livestock transported within 200 kilometers that do not need to be raised may also be consigned if the shipper proposes not to send someone to escort them. The station should explain to the shipper, and indicate on the consignment note that "escape and death on the way are exempt from the railway".

The escorted package is packed in the baggage car, which is kept by the escort himself, and the station is responsible for loading and unloading. When escorting in the luggage compartment, the train bellboy shall register the name, number, work unit, address, product name, number and arrival of the escorted person in the escort register, and explain the following matters to the escort:

Smoking is strictly prohibited in the length baggage car;

2. Don't open the door to enjoy the cool;

3. Do not move the parts and objects in the motor vehicle;

4. Don't get close to radioactive materials.

Section 8 Time limit for delivery

Article 74 The delivery period is generally calculated according to the transportation mileage. In case of irresistible disasters or epidemics, wars and detention by law enforcement agencies, such as floods, earthquakes, hurricanes, snowstorms, hail, sandstorms, etc. The stopover time should be added to the delivery period of luggage and parcels. The bellboy at the station or train should indicate "Stay for × days" on the back of the luggage and parcel ticket, and affix the station name stamp or regulations.

Article 75 If the baggage or parcel exceeds the prescribed delivery time limit, the consignee shall be paid liquidated damages on the basis of the baggage or parcel ticket when arriving at the station. If part of the baggage is overdue, the baggage ticket should be recovered at the station, and the passenger record should be issued to the consignee as the basis for receiving part of the overdue baggage and demanding payment of liquidated damages. The liquidated damages shall be calculated according to the percentage of the freight charged, and the mantissa less than 0.l yuan shall be rounded to 0.l yuan.

Fill in the "Refund Certificate" when paying overdue liquidated damages.

Article 76 When a passenger requests to transport overdue luggage to a new station, he shall handle it in accordance with the following provisions:

1. If the luggage has arrived or has not arrived, and passengers need to continue their travel, and ask the railway to transfer to the new station for free with the newly purchased ticket and the original baggage ticket, the station will issue a new baggage ticket, cross out the freight column of the new baggage ticket, and fill in the words "Late arrival, free transfer" in the remarks column.

The luggage hasn't arrived yet, and it hasn't exceeded the delivery deadline at that time. Passengers need to continue to travel with the newly purchased tickets and go through the transfer formalities at the new station. After paying the freight, I found that my luggage had arrived at the original station overdue. The station shall prepare the passenger record, together with the transport declaration form, and send it to the new station as a voucher for refunding the freight collected in the transit section, and the insured fee will not be refunded.

3. If the overdue baggage is transferred free of charge, no penalty will be paid. There is no free transshipment for overdue packages.

Section 9 Arrival Custody, Notification and Inquiry

Article 77 After arriving at the station, luggage and parcels shall be stored in the arrival baggage room designated by the ticket face within the prescribed free storage period, and shall not be stored in other places. After the expiration of the free storage period, when the baggage room warehouse is unable, the parcel can be stored in a different place, and the expenses incurred by the storage in a different place shall be borne by the railway.

Article 78 After the parcel arrives, the consignee shall be informed to collect it by postcard or telephone in time. The notice shall be recorded in written or recorded form for future reference.

Article 79 Baggage whose ticket validity is extended due to accidents or force majeure shall be kept free of charge according to the number of days that the ticket validity is extended. If it exceeds the number of days of free storage, the storage fee shall be charged according to the regulations, and a receipt for storage fee or passenger transportation and miscellaneous fees shall be issued. Under special circumstances, the webmaster has the right to reduce the storage fee.

Section 10 Loading, Unloading, Delivery and Transshipment

Article 80 In addition to the luggage carried by passengers, the carrier shall be responsible for loading and unloading the luggage and parcels from the receiving place in the baggage room to the baggage cart, and then loading and unloading them from the baggage cart to the delivery place in the baggage room.

Article 81 When handing over the goods to the consignee, we should carefully check the ticket number, departure station, arrival station, shipper, consignee, name, number of pieces, weight and packaging, stamp the "delivery completed" stamp on the transport declaration form for delivery, and take back the receipt at the same time.

Article 82 The station shall establish a register of sealed parcels. Check the seal carefully when you pick up the parcel, and the recipient will sign and seal the register for delivery records. For packages that require fax collection, carefully check the contents recorded in the remarks column. After confirmation, the consignee shall annotate the transport declaration form with "Fax Receipt" and record the ID number and name. For those received by seal or fax, no transport declaration will be given.

Article 83 If the consignee loses his luggage or parcel ticket, he shall show his identity certificate, written guarantee from the guarantor and proof of ownership of the goods. The station should carefully examine the guarantee qualification of the guarantor. When the consignee cannot provide a guarantor, he may issue a deposit to guarantee himself. The amount of deposit should be equivalent to the value of luggage and parcels, and the mortgage time should be determined by the station and the consignee through consultation. The station shall issue a written certificate to the consignee when collecting the deposit, and the style of the written certificate shall be determined by the station.

Article 84 When the consignee receives the luggage or parcel, if the parcel is abnormal, the station shall check the weight, double the weight, and open the box for inspection if necessary. When it constitutes an accident, an accident record shall be compiled and submitted to the consignee as the basis for claim.

Article 85 If a passenger continues to travel and requests to transfer his luggage, it shall be handled by overdue transfer.

Article 86 When searching for luggage and parcels at the station, the consignee should look carefully. When it does not arrive, record the inquiry date on the back of the baggage and parcel ticket. If it is overdue, you should send a telegram to the relevant stations and departments for enquiry. If it has been collected, the inquiry fee should be charged.

Section 11 Changes in Transportation

Article 87 Changes of luggage and parcels shall be handled in the following ways:

When the length shipper requests to cancel the consignment after the baggage and parcel have been checked, the station shall take back the baggage and parcel ticket, cancel it, and indicate the words "cancel the consignment". When handling, the refund will be made with the station refund voucher, and the reimbursement of the recovered baggage parcel ticket will be submitted together with the station refund voucher. Miscellaneous expenses arising from the cancellation of consignment shall be checked and accepted by "Passenger Miscellaneous" separately, and the number of "Passenger Miscellaneous" and the name and amount of the checked fees shall be filled in on the cancelled baggage parcel ticket.

If the checked baggage and parcel are cancelled and the freight received is lower than the change procedures and storage fees, the freight will not be refunded or replenished. When the original baggage parcel ticket is recovered, the words "cancellation of consignment, non-refundable freight" shall be marked on the declaration page, passenger page and reimbursement page. The passenger page is pasted on the stub page.

2. After the luggage and parcels are loaded, the consignee can only ask for transshipment at the departure station, the transfer station where the luggage and parcels are located, the loading train and the stopping travel station.

When the shipper cancels the consignment at the departure station, the departure station shall take back the baggage and parcel ticket that is required to be transported back to the departure station, compile the passenger record, specify the contents of the original ticket, give it to the shipper as a voucher for receiving the baggage and parcel, and send a telegram to inform the relevant station and car.

When the shipper requests to change the baggage and parcel at the departure station, the station should indicate "change to XX station" on the passenger page and reimbursement page of the baggage ticket and parcel ticket, correct the name of the arrival station and the consignee's unit and name, affix the name of the station, indicate the date, and give it to the shipper as proof of the freight difference after receiving the baggage and parcel at the new station and handling the transportation change, and notify the relevant stations and trains by telegram.

3. When passengers stop at the departure station or midway station and request to transport their luggage to the original station, they will be transported with the original baggage ticket, and the passengers will pick up their luggage at the station with the original baggage ticket.

4. At the midway station, when the original ticket arrives at the station or the train handles the wrong ticket, if the passengers still check their luggage, they should also prepare a passenger record or send a telegram to inform the station where the luggage is located, and transport the wrong luggage to the correct station. When arriving at the station, it is necessary to make up the baggage freight difference, check the receipt with "passenger miscellaneous", and indicate "wrong shipment" in the remarks column of the original baggage ticket transportation declaration page, reimbursement page and passenger page, and stamp the declaration page with "delivery receipt" to pay the passenger reimbursement; If you need a refund, you should use the "refund voucher" to return it, and take back the original baggage claim ticket and attach it to the back of the "refund voucher" for declaration.

Article 88 After the departure station or the new arrival station receives the luggage and parcels, it shall make up or refund the difference between the received freight and the receivable freight, and charge the change handling fee and storage fee (storage fee refers to the storage fee generated from the arrival date of the luggage and parcels at the departure station to the arrival date of the new arrival station for more than 3 days, the return station 1 day or the original arrival date of the luggage and parcels to the date of receiving the telegram. Storage days are calculated separately). Check the ticket as "groceries" when making up the ticket, and refund the ticket with "Refund Certificate" when returning the ticket. The original ticket will be posted on the report page of "Miscellaneous Goods" or "Refund Voucher" for reporting.

Section 12 Handling of Inconsistent Product Name and Weight and Transportation without Ticket

Article 89 If a product name is found to be inconsistent with its nature, seek truth from facts and handle it correctly. Tickets should be reissued before loading and handled at the station after loading. The following provisions shall apply to consigning or entraining goods or dangerous goods prohibited or restricted by the state with false names:

1. Stop the delivery at the departure station, notify the shipper to collect it, and the freight will not be refunded. Take back the original ticket and indicate in the remarks column "False name, suspension, non-refundable freight". Submit the reimbursement page to the shipper as reimbursement voucher.

2. Stop the delivery at the midway station, send a telegram to inform the sending station to inform the shipper to collect it, and the freight will not be refunded. For the goods with inconsistent names, the freight of four types of parcels will be replenished according to the actual delivery interval.

3. When we arrive at the station, we will make up the freight of four kinds of parcels.

4. When found on the train, passenger records should be compiled and submitted to the front parking station for processing.

When necessary, it shall also be handed over to the relevant departments for handling in accordance with relevant state regulations.

Article 90 If luggage and parcels are found to be inconsistent in weight at the station and should be returned, a refund voucher shall be issued to return the overpaid money to the consignee; Should be charged, issue "miscellaneous passengers" to charge appropriate freight, and at the same time issue passenger records with baggage and parcel tickets and report them to the Income Section of the Railway Bureau. The Revenue Section of the Railway Bureau will issue a list of accounts receivable to the station with the wrong weight, and then collect a fine equal to the freight payable.

Article 91 When luggage and parcels are found to be transported without a ticket, the departure station and the train shall refuse to check them; If the train has been loaded and found, passenger records should be compiled and handed over to the station for processing. When the train is handed over at the station, when the luggage and parcels found at this station are transported without tickets, the freight of the four types of parcels should be doubled.

Article 92 All recovered freight, freight difference or storage fee shall be collected by "miscellaneous articles", and the reasons for collection shall be indicated in the remarks column.

Section 13 Disposal of Undeliverable Articles

Article 93 Undeliverable articles refer to unclaimed luggage, parcels, lost articles of passengers and unclaimed temporary articles. For undeliverable articles, the station should register them in the Undeliverable Articles Register according to the starting date, source, name, number of pieces, weight, specifications and characteristics of the articles, and the numbers of the register, the handover sheet and the articles should be consistent for easy searching.

Items that cannot be delivered should be handled by a special person to ensure that the accounts are consistent. When the articles are lost or damaged during storage, they can be handled with reference to the relevant provisions on handling accidents of luggage and parcels.

Article 94 A railway shall designate a centralized processing station for undeliverable articles. Items that exceed the prescribed storage period shall be declared to the Railway Bureau and submitted to the auction house for auction after approval. After the auction proceeds are deducted from the expenses incurred, the "miscellaneous items" shall be filled in and turned over. After the auction, when the owner comes to collect it within the prescribed time limit, he should carefully review the ownership certificate, fill in the "Return Certificate" and return the remaining money.