Hello everyone! I'm Wang Xiaoqin, a waitress in the cosmetics department on the first floor of the shopping mall. The topic of my speech today is: Love is our common language!

I believe we all remember that at this year's CCTV Spring Festival Gala, there was a program that deeply touched the hearts of every audience, that is, Guanyin with a Thousand Hands, which touched us not only with beautiful movements and neat melody, but also with the spirit, perseverance and yearning for a better life coming out of the ballroom in Generation. The last sentence of the program may still be fresh in everyone's memory: "Love is the same language as us." Yes, love is our common language. A person living in this world has to face a choice every moment, whether to choose hardship or happiness, generosity or meanness, firmness or cowardice. These choices constitute the entity of our life. Looking back on yesterday, I will always cherish my choice-to be a shop assistant. I remember when I was at school, I wrote in my diary: "The harder the place is, the more I can exercise my will and feel a sense of accomplishment." That's what I said, but after I came to work in Quanfuyuan, the hardships of work and the monotony of life were unexpected. Basically, it is a posture for more than ten hours every day. In the face of countless customers, the hard work is self-evident. After work every day, I feel really tired when I lie down in bed and don't want to move. In the face of all this, I have wavered. Is my youth going to be busy in a busy supermarket? Shouldn't my life have as much free time as other girls? After a day's work, my bones are falling apart and I don't even want to eat in bed. At this time, kind and simple sisters bought food for me, teased me with a smile and looked at their tired bodies and amiable faces. I am very touched. Yes, although the work in the shopping mall is monotonous, our life is colorful; Although most of the customers in front of us don't know each other, the sincere feelings between people are real. So I pulled myself together again, adhered to the tenet that customers are God, worked hard every day, took pride in fatigue and took pleasure in pain, all of which sublimated my thoughts. From then on, I realized that the monotony and hardship of work is no longer a burden, but a necessity of our life. In the ordinary position of shop assistant, ordinary you, me and him can also create a wonderful sky. People should be like this, no matter how ordinary the work is, how heavy the burden on their shoulders and how heavy the steps are, they should go on step by step until forever. People's life can't always be smooth sailing, and difficulties and setbacks are still with us. The flowing water is blocked to form beautiful waves, and life is more magnificent and colorful because of setbacks. This is what we do when we are in trouble. We fell down and got up again, recording our journey with failure. This is the real hero. Later, I gradually realized that my post is not only the place where I perform my duties, but also the stage where I dedicate my love to my customers. So I cheer myself up every day: no matter how wronged I am, I can't let my customers suffer a little injustice; No matter what kind of face the customer faces me, I will always be a smiling face to the customer. Life is like a mirror. When you smile at it, it will smile back at you. When I see customers smiling at me, and when my work performance is affirmed by the leaders, I feel a kind of joy and pride that I have never felt before: I am dedicating my love to the society in this way. Love is our common language!

Facing the new opportunities and challenges, I want to set a higher goal-"to be the best salesperson in the industry"! The best salespeople are business elites with high moral character, sincerity, love, responsibility, excellent professional quality and leading professional skills! This requires us to insist that commitment is golden, persist in diligence and enterprising, and persist in learning and innovation. We know that a single flower is not spring, but a hundred flowers are spring. We are all excellent salespeople of Quanfuyuan. Let's improve our competitiveness with more advanced marketing concepts, more professional marketing skills and better service. Only in this way can Quanfuyuan develop steadily, healthily and continuously in a strong market, and create wealth and value for society and employees. I am convinced that our Xidan shopping mall will bravely and confidently face the future challenges with scientific management mechanism, excellent corporate culture, good products and brand-new services! Our team will also face thousands of customers with the most professional, efficient and sincere service! Let's work together, share the fate with Quanfuyuan, and jointly build a "brilliant Xidan Shopping Mall".

My speech is over, thank you.